Sky Terrace and Board Game Room | Down duvets, in-room safe, desk, iron/ironing board

Reviews of Mimaru Osaka Namba Station

3 out of 5
Mimaru Osaka Namba Station
Nippombashi Naniwa-ku, 3-6-24, Osaka, Osaka Prefecture

Reviews

9.6

Exceptional

Rating 10 - Excellent. 130 out of 168 reviews" "
Rating 8 - Good. 30 out of 168 reviews" "
Rating 6 - Okay. 7 out of 168 reviews" "
Rating 4 - Poor. 1 out of 168 reviews" "
Rating 2 - Terrible. 0 out of 168 reviews" "

9.4/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trang

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Ying

Liked: Cleanliness, amenities, property conditions & facilities
Love the location and lots of eatery nearby. Free drink refreshment at lobby where lots of board games free for rental. Very good range for different ages
Stayed 4 nights in Apr 2024
Response from Front Desk Team on 28 Apr 2024
Dear Ying,Thank you for choosing to stay with MIMARU Osaka Namba Station. Thank you for your positive feedback! We're delighted to hear that you enjoyed the convenient location and the variety of dining options nearby. Our lobby amenities, including complimentary drinks and a selection of board games for rental, are designed to provide a relaxing and enjoyable experience for guests of all ages. We look forward to welcoming you back on your next visit!Warm regards,

10/10 Excellent

Krystel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Mimaru Osaka Namba Station was perfect for my family. It was comfortable, clean, and spacious for 4 adults and a toddler PLUS all of our suitcases lol Location was great: a lot of restaurants nearby, JR train station about a 10min walk away, and accessible to other popular parts of Osaka. The staff was friendly, professional, and very helpful (esp when it came to sending our suitcases to our next location). So glad we stayed here for our stay in Osaka :)
Stayed 4 nights in Apr 2024
Response from Front Desk Team on 27 Apr 2024
Dear Krystel, Thank you for choosing to stay with MIMARU Osaka Namba Station. It sounds like you had an incredible stay at Mimaru Osaka Namba Station! We are thrilled to hear that the accommodation was comfortable, clean, and spacious enough for your family and luggage. The convenient location near restaurants and the JR train station must have made exploring Osaka a breeze. It's always a bonus when the staff goes above and beyond to assist with things like luggage transfer. Here's to more memorable travels in the future!Warm regards,

10/10 Excellent

Salim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Pefect for kids
Stayed 3 nights in Apr 2024
Response from MIMARU Osaka Namba Station Front Desk Team on 19 Apr 2024
Dear Valued Guest,Thank you for staying with us at MIMARU Osaka Namba Station and for taking the time to leave us your feedback!We appreciate the compliment on our location. We have easy access to many of the major areas of Osaka via both walking and nearby train stations. We are happy that your kids were able to also enjoy our hotel and its facilities. We hope that we will be able to have you all again for your future travels. Our staff will happily be willing to help you enjoy your next stay!Best regards,

10/10 Excellent

Charmaine

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from MIMARU Osaka Namba Station Front Desk Team on 13 Apr 2024
Dear Valued Guest,Thank you for staying with us at MIMARU Osaka Namba Station and for taking the time to leave us your review. We appreciate your rating and are happy to know that you enjoyed the time you spent at our hotel. We hope that you were able to accomplish everything you wanted to do during your trip. We hope that our location–centralized between the Shinsaibashi and Dotonbori areas–proved useful in your traveling one area to another. We look forward to welcoming you all again for your next trip to Japan.Best regards,

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
LOVE the room, it is so close to a train station and walking around town.
Stayed 4 nights in Apr 2024
Response from MIMARU Osaka Namba Station Front Desk Team on 12 Apr 2024
Dear Valued Guest,Thank you for staying with us at MIMARU Osaka Namba Station and for taking the time to leave us your feedback! We are happy to know that you loved the room you stayed in and found our location convenient for getting around town. We hope that you were able to explore all of the unique and entertaining parts of Osaka and its surrounding regions. We hope to see you again for your future visits to Japan! Best regards,

6/10 Okay

Love Me Knots Hawaii

Stayed 2 nights in Apr 2024
Response from MIMARU Osaka Namba Station Front Desk Team on 29 Apr 2024
Dear Valued Guest,Thank you for staying with us at MIMARU Osaka Namba Station and for taking the time to leave us a review! We hope that you were able to enjoy your time in Osaka and thank you for your honest feedback. We apologize for any inconvenience incurred during your stay. Please feel free to inform us on more ways we can improve. We look forward to hearing it. Best regards,

10/10 Excellent

Andy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for families. The staff at the front desk was extremely helpful. The front lobby and board game area is a great amenity. We stayed in a loft bed apartment and it was spacious enough for a family of 4. Highly recommended!
Stayed 3 nights in Apr 2024
Response from MIMARU Osaka Namba Station Front Desk Team on 5 Apr 2024
Dear Valued Guest, Thank you for visiting our hotel and leaving us with a great review! Our front desk staff members are delighted to know that you found our service helpful. Thank you for taking the time to use our board games in the front lobby. We do routine maintenance to make sure they are in top condition for our guests to enjoy! The loft apartment is a great layout that is perfect for families! We thank you sincerely for vouching for our hotel with a high recommendation. We hope to see you at MIMARU again soon!Best regards,

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities
Friendly staff with good English.
Stayed 5 nights in Mar 2024
Response from Front Desk Team on 2 Apr 2024
Dear Guest,Thank you for staying with us at MIMARU Osaka Namba Station and for taking the time to leave us your feedback! We appreciate your recognition of our friendly staff. We welcome staff members from all over the world in order to give the best services to our guests whom also come from all over the world. We are relieved to know that you were able to enjoy your time with us and hope that you have safe travels back home. Please feel free to visit MIMARU again for your next trip to Japan!Best regards,

10/10 Excellent

Melissa

Stayed 2 nights in Mar 2024
Response from MIMARU OSAKA NAMBA STATION Front desk team on 28 Mar 2024
Thank you for choosing MIMARU OSAKA NAMBA STATION for your stay and thank you for your comment. We are so glad to hear that you enjoyed our facility, and had a wonderful time in Osaka with us.We will improve our service to welcome you back next time!

10/10 Excellent

sabrina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from MIMARU OSAKA NAMBA STATION Front team on 26 Mar 2024
Thank you for staying with us. We are so glad to hear you were comfortable and enjoyed your stay. It was our pleasure to serve you. We look forward to serving you again shortly. Thank you again for staying with us.

10/10 Excellent

Victor

Liked: Property conditions & facilities
Stayed 6 nights in Feb 2024
Response from MIMARU Osaka Namba Station Front Desk Team, on 7 Mar 2024
Thank you for choosing MIMARU OSAKA NAMBA STATION for your stay.We are so glad to hear that you enjoyed your time with us in Osaka, and thank you for your nice comment. We hope to see you again in your next trip.

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to everything, roomy enough for family of 4
Stayed 6 nights in Jan 2024
Response from MIMARU Osaka Namba Station Front Desk Team on 28 Jan 2024
Dear Kristy,Thank you for sharing your recent stay at MIMARU Osaka Namba Station. We appreciate your 5-star review!As you mentioned, we appreciate our location as much as you do.If you have an opportunity to come back to Japan, please feel free to visit us. Thank you so much for staying with us!Best Regards,LisaMIMAR Osaka Namba Station Front desk

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and room pretty functional albeit not much space to store clothes etc. The hotel games were a big hit with the kids and the games lobby and free drinks/coffee a nice touch. All the staff very friendly. Note that you must pay ¥500 per bag if you want to leave for the day after checkout
Stayed 3 nights in Jan 2024
Response from MIMARU Osaka Namba Station Front Desk Team on 23 Jan 2024
Dear Ms. Vanessa,Thank you for your honest feedback!We are so glad to hear that you found the location convenient and our games entertaining! We strive to be the most helpful and friendly staff to help guests during their stay and make them feel at home.Thank you for choosing to stay with us out of many other hotels. We hope to have another chance to welcome you back again soon!Kind regards,

10/10 Excellent

Van Trang

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is near everything, e.g., subway line, food, Dontombori, shopping. Our family (with young kids) love all the games there. This is the 2nd Mimaru hotel we stayed at and we really like the hotel chain as it’s very family friendly.
Stayed 4 nights in Jan 2024
Response from MIMARU Osaka Namba Station Front Desk Team on 23 Jan 2024
Dear Mr./Ms. Van Trang,Thank you for your honest feedback!We are so glad to hear that you found the location convenient and our games entertaining!Thank you for always choosing to stay at MIMARU!It makes us very happy to know that you are MIMARU fans and that you enjoyed your stay with us!!. We hope to have another chance to welcome you back here again in the near future!Kind regards,

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, room comfort
So convenient
Very organised safe and clean hotel. So close to everything incl train subways, NAMBA and Takashimaya shopping Good food downstairs Unlimited choices for everyone
Stayed 3 nights in Jan 2024
Response from MIMARU Osaka Namba Station Front Desk Team on 23 Jan 2024
Dear Mr. Daniel,Thank you for your honest feedback!We are so glad to hear that you found the location convenient and that you enjoyed shopping in this area! Thank you for sharing your view and experience with us and we hope to have another chance to welcome you back here again shortly!Kind regards,

10/10 Excellent

Siu Yung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New and clean. It is highly recommended for family.
Stayed 2 nights in Jan 2024
Response from MIMARU Osaka Namba Station Front Desk Team on 20 Jan 2024
Dear Siu Yung,Thank you so much for sharing your recent experience at MIMARU Osaka Namba Station. We appreciate your 5-star review!If you have any opportunity to come back to Japan, please feel free to visit us!LisaMIMARU Osaka Namba Station Front desk

10/10 Excellent

Jodene

Travelled with family
Liked: Cleanliness, room comfort
Loved it
Great location, plenty of nearby places to eat and streets to explore at night. Staff were very helpful, would recommend to any family to stay here
Stayed 3 nights in Jan 2024
Response from Front Desk Team on 17 Jan 2024
Dear guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed the great location of our hotel, as well as the abundance of nearby dining options and lively streets to explore at night.Our team takes great pride in providing exceptional service, and we are delighted that you found our staff to be very helpful. Ensuring a memorable and comfortable stay for our guests is our utmost priority, and your recommendation to any family is truly appreciated.We are pleased that you found our location to be convenient for exploring the local area, and we hope that it added to the overall enjoyment of your stay.Thank you once again for choosing to stay with us and for recommending our hotel to others. We look forward to the opportunity of hosting you and your family again in the future.Best regards,MIMARU Osaka Namba Satation

10/10 Excellent

Young Joon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from Front Desk Team on 15 Jan 2024
Dear guest,Thank you for taking the time to share your feedback with us. We appreciate your recognition and are pleased that they contributed to a pleasant stay. Our team strives to create a welcoming and comfortable environment for our guests, and we are thrilled to have met your expectations.We look forward to the opportunity to welcome you and your family back in the future. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to let us know. We value your input and aim to continuously enhance our guests' experience.Thank you again for choosing to stay with us, and we hope to have the pleasure of hosting you again soon.Best regards,MIMARU Osaka Namba StationFront Desk Team

6/10 Okay

WAI KIT

Travelled with family
Disliked: Cleanliness
Stayed 8 nights in Dec 2023
Response from Front Desk Team on 15 Jan 2024
Dear guest, Thank you for taking the time to share your feedback with us.We value your input and aim to continuously enhance our guests' experience. If there's anything specific or any suggestions you have for improvement, please feel free to let us know. We look forward to the opportunity to welcome you back in the future.Thank you again for choosing to stay with us, and we hope to have the pleasure of hosting you again soon.Best regards,MIMARU Osaka Namba StationFront Desk Team

10/10 Excellent

Mann Wai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the Japanese style tatami layout, with a kitchen that provided us convenience to cook our breakfasts before we head out to look around town.
Stayed 3 nights in Dec 2023
Response from MIMARU Osaka Namba Station Front Desk Team on 29 Dec 2023
Dear Mann Wai,Thank you so much for sharing your recent experience at MIMARU Osaka Namba Station. We appreciate your 5-star review!As you mentioned, our hotel is an apartment hotel. We're delighted to hear that you enjoyed our kitchen facilities in the room!When you have an opportunity to come to Japan, please feel free to visit us.We're excited to see you soon!Warm Regards,LisaMIMARU Osaka Namba Station Front desk

10/10 Excellent

Keith

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023
Response from MIMARU Osaka Namba STATION Front Desk Team Chyuun on 19 Dec 2023
Dear Keith,Thank you so much for your review of our location!We are happy to see that you enjoyed your stay and sincerely hope you will choose MIMARU again for your next trip!

10/10 Excellent

Charmaine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We booked Mimaru Osaka Namba Station for 4 adults (the floor plan was two bedrooms and two baths) and it was the perfect size for the occasion. We were able to have the flexibility to hang around in the living room and utilize the kitchen when needed, and for Japan, the space was pretty big. The bedding and pillows were exceptionally comfortable, letting us be very well rested throughout our stay. Location of the hotel is also very convenient with lots of food options, convenience stores, and attractions nearby within walking distance. The hotel's location also was within walkable distance to different subway/train lines, so it was very easy to navigate. Additionally, when checking out, we wanted to courier the luggage to our next destination, and the staff was incredibly helpful and speedy in getting the process done so we would get to our train on time. Overall, we really enjoyed our stay and would definitely book this hotel, or any of the Mimaru hotels when we return.
Stayed 5 nights in Oct 2023
Response from Front Desk Team on 9 Dec 2023
Dear Ms. Charmaine,Thank you so much for taking the time to write a thoughtful and kind review!We are so happy to hear that you enjoyed your time here at our hotel. We are also delighted to hear that you found our hotel's features convenient and quality well.We appreciate your honest feedback.We hope to have another chance to welcome you back to our hotel in the near future!Kind regards,

10/10 Excellent

Josyn, norwalk

Liked: Cleanliness, amenities, property conditions & facilities
Staff are vwry nice & hotel is very clean
Stayed 6 nights in Nov 2023
Response from MIMARU Osaka Namba Station Front Desk Team on 7 Dec 2023
Dear Josyn, Thank you so much for your review! We are so pleased to hear that you enjoyed your stay and that you found our staff friendly and the hotel clean. We hope that you will choose MIMARU again for your next trip!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, room comfort
Excellent for families.
Everything was excellent, good position and friendly staff. Rooms were a good size and the games were fun.
Stayed 5 nights in Nov 2023
Response from Front Desk Team on 6 Dec 2023
Dear Peter,Thank you for giving your feedback.We are very happy to hear that you enjoyed your stay.We are looking forward to welcoming you again!Best regards,

10/10 Excellent

Olivia

Stayed 9 nights in Nov 2023
Response from Front Desk Team on 22 Dec 2023
Dear Ms. Olivia,Thank you very much for your kind review.We are so delighted to hear that you enjoyed your stay here with us.We thank you very much for choosing to stay at our hotel and for giving us a generous rating.We hope to welcome you back to our hotel again very soon!Kind regards,

10/10 Excellent

Chun Kit Johnson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My second stay within 3 months. This is our hotel of choice and we will return!
Stayed 3 nights in Oct 2023
Response from MIMARU Osaka Namba Station Front Desk Team on 3 Nov 2023
Dear Mr./Ms. Chun Kit Johnson,Thank you so much for taking the time to write this wonderful review!We are so happy to hear that you enjoyed both of your stays here and so thankful and grateful to you for choosing our hotel twice within 3 months!We hope we get another chance to welcome you back here again in the near future!Please take care and thank you again.Kind regards,

8/10 Good

King Hang

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
In the heart of major shopping area but you'll find it noisy sometimes. Walkable distance to major train station, lots of shopping from cheap local stuff to international lux brands in five min walking distance. Perfect hotel for family trip where five or six familly members stays in one hotel room with fridge, washing machine...
Stayed 1 night in Sep 2023
Response from Front Desk on 12 Sep 2023
Dear guest,Thank you for taking the time to share your feedback on our hotel's location and amenities. It's wonderful to hear that our hotel is conveniently situated in the heart of a major shopping area and within walking distance of a major train station. We understand that the bustling location may come with some noise, but we're delighted that you found it to be a great spot for shopping, with a wide range of options from local finds to international luxury brands just a short walk away.We're especially pleased to know that our family-friendly accommodations, including rooms with a fridge and washing machine, met your needs during your stay. We aim to make our guests' stays as comfortable and convenient as possible, and it sounds like we were able to do just that for your family trip.If you have any further suggestions or comments, please feel free to share them with us. We appreciate your feedback and look forward to hosting you and your family again in the future.Best Regards,Mimaru Osaka Namba StationFront Desk

10/10 Excellent

Yvonne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was easy to find and centrally located with convenience stores, restaurants and even a pet cafe nearby. Close to Kuromon market, train stations and Namba. 2 bedder apt was perfect for 4 adults 3 kids. Friendly, helpful staff are the icing on the cake. Would definitely stay there again!
Stayed 7 nights in Jun 2023
Response from MIMARU Osaka Namba Station Front Desk Team on 29 Oct 2023
Dear Yvonne,Thank you so much for your kind words and for sharing your wonderful experience during your recent stay with us. We are thrilled to hear that you enjoyed your time at our hotel and that it was easy to find and centrally located for your convenience.It's fantastic to know that you appreciated the proximity of convenience stores, restaurants, and even a pet cafe. We take great pride in our location and its accessibility to the vibrant attractions in the area, including Kuromon market, train stations, and Namba.We are delighted to hear that the 2-bedroom apartment was perfect for your group of 4 adults and 3 kids. Your comfort and satisfaction are our top priorities, and it's great to know that we could provide a comfortable space for your stay.Our staff is our greatest asset, and we are overjoyed that you found them friendly and helpful. Providing excellent service and assistance is a fundamental part of our commitment to our guests, and your kind words serve as great motivation for our team.Thank you for your vote of confidence in choosing to stay with us again. We can't wait to welcome you back and provide you with another exceptional stay. If you have any special requests or preferences for your next visit, please don't hesitate to let us know, and we'll do our best to accommodate them.Once again, thank you for your glowing review, and we look forward to your return to [Hotel Name].Warm regards,MIMARU Osaka Namba Station Front desk team

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, room comfort
Location is fantastic!
We are thankful for the front desk staff. They are very helpful and polite. They speak fluent English and always help to provide information on the route planning to our destination. Location is fantastic, a few minutes walk to Nankai airport line - just one train take us to the airport without any transfer. We would come back to the hotel on our next visit.
Stayed 3 nights in Aug 2023
Response from Front Desk on 16 Aug 2023
Dear guest,We greatly appreciate your kind words! It's wonderful to hear that our front desk staff provided you with excellent assistance and that you found them helpful and polite. We're glad that our team's fluent English and route planning support made your stay more convenient. We're also thrilled that our hotel's location and easy access to the airport line were to your satisfaction. We're looking forward to welcoming you back on your next visit. Thank you for choosing our hotel!Best Regards,Mimaru Osaka Namba StationFront Desk

10/10 Excellent

Chung

Travelled with family
Liked: Cleanliness, room comfort
Definitely recommend this hotel
There is treasure hunt in the room for the kids. They are happy playing the game. The hotel location is convenient. Close to many public transportation and restaurants. Free soft drink. Cons are: Not many places for storage. Extra charge for late checkout and luggage storage.
Stayed 5 nights in Aug 2023
Response from Front Desk on 16 Aug 2023
Dear guest,We're delighted to hear that your kids enjoyed the treasure hunt in the room - creating happy memories is what we aim for! It's also great to know that our convenient location near public transportation and restaurants, as well as the complimentary soft drinks, were appreciated. We value your feedback about storage space and the additional charges for late checkout and luggage storage. We'll consider your comments as we continually strive to improve our services. Thank you for sharing your experience, and we hope to welcome you back for another enjoyable stay!Best Regards,Mimaru Osaka Namba StationFront Desk

10/10 Excellent

Wing Chee Jacqueline

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from MIMARU Osaka Namba Station Front Desk Team on 10 Aug 2023
Thank you for staying with us recently, and for providing your review of our hotel and services.We hope you had a great time in Japan, and we especially hope our hotel helped to make your time in Osaka special.We hope you will come back to stay with us again during your future travels!

10/10 Excellent

Chun Kit Johnson

Liked: Cleanliness, amenities, property conditions & facilities
The room is fantastic. Clean, tidy and feels new. It feels much bigger than 400 sq ft. Everything is efficient, safe and practical. My three year old son had a blast IN THE ROOM. The staff are extremely friendly. Free coffee and soft drink is icing on the cake. Location is great - Around 5 min walk to Namba city. The only downside - limited parking, if you drive. The block behind the hotel is known for comics and amine. It’s a safe area just doesn’t fit a 3 year old.
Stayed 4 nights in Jul 2023
Response from Front Desk Team on 7 Aug 2023
We greatly appreciate your thoughtful and positive review of our accommodations! We're thrilled to hear that you found the room fantastic and well-maintained and that it felt more spacious than expected. We hope you have another chance to stay with us again in the near future! Thank you once again for choosing our hotel!Kind regards,

8/10 Good

Lawrence

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Everything was great about the stay EXCEPT bed bugs! Be sure to bring/buy bug spray to use on legs/arms before going to bed!
Stayed 3 nights in Jul 2023
Response from MIMARU Osaka Namba Station Front desk Yoshi on 2 Aug 2023
Dear Lawrence,Thank you very much for taking the time for your feedback! We are glad that you enjoyed your stay with us. Thank you for kindly contacting us about the problems with the bed. We apologize for the inconvenience you experienced. We will do our best to prevent the same things from happening. We hope we will see you again to welcome back you with better service in the near future.

10/10 Excellent

Sol Young, Hagatna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from MIMARU Osaka Namba Station Front desk Yoshi on 2 Aug 2023
Dear Sol Young,Thank you very much for your review. We are happy that you enjoyed your stay with us. We hope we will see you again in the near future!

10/10 Excellent

marianne

Stayed 4 nights in Jun 2023
Response from Front Desk on 28 Jun 2023
Dear Marianne,Thank you for choosing to stay at our hotel.We are so happy to hear that you enjoyed your stay.We hope you have another chance to stay at our hotel again in the future!Kind regards,

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023
Response from Front Desk on 27 Jun 2023
Dear Warren,Thank you so much for choosing our hotel.We are so happy to hear that you enjoyed your stay!We hope you have another chance to stay with us again in the future.Kind regards,

10/10 Excellent

Jessica

Stayed 2 nights in Jun 2023
Response from Front Desk on 28 Jun 2023
Dear Jessica,Thank you for choosing to stay at our hotel.We are so happy to hear that you enjoyed your stay.We hope you have another chance to stay at our hotel again in the future!Kind regards,

8/10 Good

Vivian

Liked: Cleanliness, room comfort
Location of the hotel is great.
Stayed 6 nights in May 2023
Response from Front team on 6 Jun 2023
Dear Vivian,Thank you for sharing your feedback with us!We are glad to hear that our hotel's location was convenient for your trip.We hope we can welcome you back in the future.Best regards,Mimaru Osaka Namba StationFront Desk, Haruna

10/10 Excellent

Huiling

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Mimaru is truly a family oriented hotel! My kids, 9 and 3, enjoyed the games room as well as the secret room game. The bunk beds in the rooms are great and the rooms are spacious as compared to other hotels which makes it suitable for families. The rooms and Bathrooms are clean and the receptionists are all friendly. I'll definitely visit Mimaru again whenever possible, please keep up the good work!
Stayed 5 nights in May 2023
Response from Front team Haruka on 1 Jun 2023
Dear HuilingThank you for taking the time to write an amazing review with us.We are so glad you enjoyed staying at our hotel and look forward to seeing you next time.MIMARU OSAKA NAMBA STATION

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. Very nice people :)
Stayed 2 nights in May 2023
Response from MIMARU Osaka Namba Station Front desk Yoshi on 29 May 2023
Dear Jaime,Thank you for sharing your review of your recent stay with us. We are delighted to know that our team made a positive impression on you. Your kind words mean a lot to us. We hope to have the pleasure of welcoming you back in the future and providing you with another memorable stay.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent. It is tidy, clean, friendly and helpful, very suitable for the whole family to stay. The front desk are very attentive and helped to make dining reservations. Highly recommended.
Stayed 6 nights in May 2023
Response from Mako on 24 May 2023
Thank you so much for your review of our hotel. We all staff are looking forward to seeing you again when your spending time in Osaka, Japan.

10/10 Excellent

Arlita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very clean. The kitchen has everything you might need. There is a coin laundry and fitness room in the facility, which we really appreciate. We’re very satisfied with our stay.
Stayed 3 nights in May 2023
Response from MIMARU Osaka Namba Station Front desk Yoshi on 29 May 2023
Dear Arlita,Thank you for taking the time to share your feedback. We are happy to hear that you found your room bright and comfortable. We're also pleased that you took advantage of the facilities we offer, such as the coin laundry and fitness room. We understand the importance of these amenities in enhancing our guests' experience, and we're delighted that they added value to your stay. We are so happy to know that you are so satisfied with your stay with us. We hope to have the opportunity to welcome you in the future and provide you with another exceptional stay.

10/10 Excellent

Aphaymany

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2023
Response from Front desk team on 21 May 2023
Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay at our hotel. Our staff takes great pride in providing exceptional service, and we're glad that their friendliness and attentiveness made a positive impression on you. We greatly appreciate your recommendation and hope to welcome you back in the near future!Best regards,

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, room comfort
Foodie Haven
Amazing service, very convenient close to Namba station and amazing foodie haven
Stayed 3 nights in Apr 2023
Response from MIMARU Osaka Namba Station Front desk Yoshino on 15 Apr 2023
Dear Foodie Haven,Thank you very much for your feedback! We are so happy that you enjoyed your stay with us. We hope we can welcome you back in the near future.

10/10 Excellent

Marvin Lester

Stayed 3 nights in Mar 2023
Response from Front desk team on 21 Apr 2023
Dear Guest, thank you for choosing to stay with MIMARU Osaka Namba Station. We are happy to know that you and your family had a great and relaxing time during your stay at our hotel. We look forward to seeing you again in the near future. Best regards.

10/10 Excellent

Mimi

Stayed 4 nights in Mar 2023
Response from MIMARU Oaska Namba Station Front desk Haruna on 10 Nov 2023
Dear Customer,Thank you for taking the time to leave your feedback with us!We are looking forward to welcoming you in the future.Best regards,

10/10 Excellent

King Hang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
walking distance to train station, nice restaurants and good shopping around
Stayed 4 nights in Mar 2023
Response from MIMARU Osaka Namba Station on 29 Mar 2023
Dear King Hang,Thank you for sharing this positive review. We appreciate our location here in Osaka just as muchas you do. We hope you’ll stop by again soon when you’re in the neighborhood.MIMARU OSAKA NAMBA STATION Front desk Lisa

10/10 Excellent

Ka Bo

Liked: Cleanliness, property conditions & facilities
Nothing I can complain, it’s new, it’s convenient. Staff are super friendly.
Stayed 4 nights in Mar 2023
Response from MIMARU Osaka Namba Station on 29 Mar 2023
Dear Ka Bo,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!MIMARU OSAKA NAMBA STATION Front desk Lisa

10/10 Excellent

farzad

Travelled with family
Liked: Cleanliness, room comfort
Excellent everything Too much to explain Just book it
Stayed 4 nights in Mar 2023
Response from MIMARU Osaka Namba Station on 19 Mar 2023
Dear guest,Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at MIMARU OSAKA NAMBA STATION. We thought you might be interested to learn that we also offer hotel games called "The secret room". We hope you’ll visit us again soon. MIMARU OSAKA NAMBA STATION Front desk Lisa