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"I’ve stayed in this property 3 times. Each time the staff has been exceptionally polite and helpful. Great English communication if needed. The Onsen on site is amazing with a fantastic view of Fuji. I haven’t tried the restaurant for dinner myself so I can’t comment on that but for breakfast it’s great. The hotel is also 5ish minutes from the FujiQ Highland stop so it’s convenient to get to if travelling from Tokyo and it’s half an hour one way to the Chureito Pagoda and half an hour the other way from Lake Kawaguchi. I’ve recommended this hotel to anyone who is staying in the area."

"Very good hotel ,my family enjoyed it."

"Our stay was wonderful and we are already planning to return here again! "

"Amazing spa and onsen. Amazing view as you soak. Buffet is buffet but nothing exciting. The Main fancy Dinning was tasty but a few dishes were lacking excitement. "

"Everything ok with a Fuji view room"

"Un expérience incroyable! Nous avons adoré. Je recommande fortement. La bouffe est excellente pour un style buffet. Le Olsen est très bien. C’est situé près du tour de bateau et du lac. Un endroit parfait pour relaxer. "

"Nice"

"I would stay here a million times, the staff were super friendly and the location is just perfect. You could hear a pin drop! Quiet, relaxing and peaceful."

"The Fujiya reeks of history and elegance. The rooms are very spacious. The ambiance is sublime. We are so pleased we stayed at this hotel. The staff and quality of service was excellent. The sauna and spa facilities were 1st class. A couple of minor issues - the beds were a touch on the firm side. And the range of choice for breakfast was limited. However, in every other respect, the Fujiya will be a highlight of our time in Japan."