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"I thoroughly enjoyed my stay here- my executive room was both spacious and comfortable. The bed was amazingly comfortable and large and the bedding was beautiful too. Decor is pleasing and warm and the room was well equipped. The bathroom had a bath with shower over it - water was very warm and instant and Elemis toiletries were a treat. Check-in was fast and professional and my bag arrived at my room within 2 minutes. I was on the first floor near the spa - there was no view to speak of but that didn't bother me. There is a sort of small vestibule area between the main room door and bedroom door that alleviates any hallway noise. I always think it's the staff that make hotels good or bad- and the staff here were all without exception, exceptional. All so professional, polite and pleasant. A very enjoyable stay."

"Fantastic hotel "

"Room clean, facilities great, great staff"

"Breakfast was good, room nice, had no cold water but was quickly sorted staff friendly "

"Lovely home from home hotel. Bed super comfortable. Literally 2 minutes from City Centre"

"Very nice, modern, and still in English style. Great breakfast We also had a great dinner. Very friendly and helpful staff"

"Spotless, pleasant staff."

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"Worked for us on our way to south Wales lovely clean hotel "