Hotel dekat Otter Cove Aquatic Park

"Property is going through a remodel"

"This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping."

"Unfortunately I have to rate this as avoid due to the fact that 1) the first room I was put in was disgusting, 2) I was told the employee would call the manager and he instead left without telling anyone there was a problem, 3) I was lied to about there being no rooms available. Multiple times (desk clerks and Choice Hotels via email), and 4) Choice hotels was very apologetic but the email response I received did not acknowledge the hotel had done anything wrong nor did they make any offer to...

"Pro: The room was spacious and clean. I love the fact that we had a microwave and fridge in the room. The bed was super comfy as well. Con: On several occasions we hard a dog barking and people talking in the hall. We had the breakfast buffet and it was NOT worth it for the money you pay. It was almost $30.00 for two of us. I get a better free continental breakfast at other hotels. "

"The bathroom was dirty and had hair left behind."

"Rooms are looking a bit tired. AC was not cooling down the room. Extremely humid and damp in the room. My daughter asked why the carpet was damp! No exhaust fans in the bathrooms . Toilet handle was falling off the toilet. Front desk told me I was in a newly renovated room. I am sure this was not the case. Maintenance looked at our ac unit. Not sure if they fixed it but they did put it on 59 to try to cool the room. Canceling a fall visit that we previously planned here. It’s a nice...

"Room we received had ceiling leak and moldy smell. Bed was awfully uncomfortable and bathroom shower was dirty. Curtains were torn and dirty. Very disappointed and would not ever stay here again."

"Very clean"

"We had a 1 night stay at this newly opened Hotel and it was the most comfortable break I’ve ever had! Everything was clean and well kept, the staff was friendly, the room was clean and organized with a coffee machine and everything to maintain your caffein high. The bed and pillows were too good, had a hard time leaving the bed in the morning, almost called for a late checkout! Def will consider staying here for another vacation."

"Amazing customer service !"

"Decent hotels for the price"

"We had a great stay here. The rooms were clean and comfortable, the breakfast was great, and the staff were super friendly. A great place to spend a night while on the road!"