Hotel dekat Otterbein University

"Clean and nice"

"Was somewhat outdated in the rooms."

"Consistently clean and comfortable!"

"The room was very clean and it smelled good. Staff was very helpful.They made sure we got the towels we needed, and told us how to disposed of our trash. Free breakfast was provided.We didn't eat, but it looked good. The area around the hotel was very nice."

"Hotel was clean and smelled good. Staff was very friendly and will definitely stay here again! We had a great night of sleep. The bed was super comfortable"

"Very clean, great staff. Awesome breakfast buffet."

"Highly recommended for a family trip! The front desk staff are amazing!"

"Nice staff, Safe, Clean and fun for kids."

"The sheets were clean. There were new lampshades. But the surfaces that were cleaned had cleaner residue, and any non-essential surface had not been cleaned in years. The lamps themselves had SOOO much fly poop, and their switches were sticky. The hairdryer looked like it had sat beside a deep fryer for six months. The countertop was so cracked that it was supported by a 2x4 so it didn't fall off the wall. But it was a place to sleep. And it didn't have bedbugs."

"The exterior was not in the best shape. The lobby was hot. The room was clean. They appear be under renovations….maybe?"

"The staff is very friendly and helpful. We love the location and ease of getting to things."

"Good breakfast. Everything was very clean."

"The AC did not work. It was 78 degrees in our room. We called to let them know and see if we could switch to another room or two rooms if another suite was not available, but they never found anything. No one slept well. Then the breakfast was not available until 7:30 on the weekend. We had to leave at 7, so we did not get breakfast. When you pay nearly $500 for a room, you expect AC and breakfast."

"Poorly maintained, broken ice machines, broken pool, limited gym equipment. First room they gave me smelled lime urine (pet friendly hotel, maybe pet accident). Wont be staying here again"

"Clean & well maintained facility with very friendly and helpful staff."

"Everything was wonderful at the hotel! Only minor complaint was the $10 per night self parking fee."

"No AC in community areas, pool/spa was broken and disgusting. Elevator only worked half the time, our keys kept shutting down, couldn’t get fresh towels and we were there for 4 days. Garbages never got emptied and never replaced dirty cups in room… halls smelt like Marijuana and HOT. Just an overall bad experience."

"We had a very nice stay at Hyatt Place Columbus/Worthington. The hotel was clean and comfortable, and the staff was friendly and helpful. Breakfast was good and made the stay more convenient for our family. Overall, it was a pleasant experience, and we would stay here again."

"This place looks haunted and was dirty top To bottom. Needs an upgrade or demo."

"The elevator was done for hours. Had to walk the stairs. Breakfast was ok but sausage could have been cooked longer. Front desk clerk was very nice and apologized for any inconvenience we experienced. Cleaning staff only dropped off fresh towels and wash clothes but didn’t make beds or clean bathroom when we left for the day. She also didn’t remove the dirty towels we left in a pile on the floor. Besides that it was an ok stay."