Hotel dekat Outlets at Castle Rock

"This was a clean hotel, and the staff were very helpful and friendly. The breakfast was great. All in all, a great place to stay."

"This morning I checked out the older woman at the desk was very standoffish borderline snobby I stayed there before for 2 nights then needed an extra night neither the case I will not be staying there again next time I will book with someone else"

"E"

"The hotel charged me an additional $3 because they had to issue me a new key card because I had left it in my room. That’s as petty as it gets, especially since I returned the card to them upon checkout. Talk about poor customer service."

"Great staff. Obvious wear and tear in the bath tub that made it look unclean even though it was clean. Bad pillows. Great mattresses. Limited towels, shampoo, and soap."

"I had a wonderful stay!"

"The front desk is racist. He directly told us I don’t like your face, get out of here. He said that to me in front of my little kid. He asked us to get out of the hotel at 3am, and we even have a fully paid room for 2 nights. It’s a traumatic experience for my son. After I beg since it’s 3am and I have my little one with me, he gave us a room but the AC is not working at all. During our whole stay. I did ask them to change our room, but they refused. Worst ever."

"The staff did not know their job. Will never stay there again. Third World"

"Great stay. Clean, friendly staff, quiet location. Breakfast was excellent."

"Great stay and excellent staff"

"Alexa up front was very helpful and kind. Great breakfast and the room was very clean and confortable."

"Love staying at this hotel!"

"Everything was great. Check in was easy and staff was very accommodating. We needed to check in early and they arranged for that as well as a late check out, without any extra charges. Excellent stay"

"Please up date the rooms. Complimentary breakfast would have been nice ."

"Great safe location, close to everything!"

"Very worthy stay for the price! Clean rooms but a bit smaller than usual. Free breakfast is always a plus. Location, location, location!"

"I stayed for six nights and it was everything I needed for a comfortable stay!"

"The staff were nice. Breakfast was ok, not great. Pool was well maintained. Rooms were clean, tha air conditioning was set to 45 degrees so the room was pretty cold when we got there. But that was likely set by previous occupant. The only complaint is the 15$ parking fee. Am I supposed to park at the mall across the street? Include the parking in the room price instead of using hidden fees."