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This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Fab hotel. Well located. Rooms clean and modern. Staff very friendly.

We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking. Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower. Complimentary bottled water and tea and coffee available with a kettle.

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.

Beautiful hotel ...1 of the best breakfasts

Beautiful place.. amazing staff and beautiful piano bar too boot!

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

Had a great stay at this hotel. Friendly staff, very comfortable rooms with great decor.

Greaqt room and good service with excellent staff

Unexpectedly upgraded to a suite, which was lovely. Stayed at Baileys multiple times over the past few years, a lovely, comfy, traditional London hotel with out the ostentatious bling. Friendly and helpful staff, stones throw from good transportation for London exploration. The only slight negative, no bedside clock, so had to check my phone or Ipad for time in the wee small hours.

Really lovely, well located hotel. Seamless check in from a very friendly member of staff. Glass of fizz available in reception. Fantastic executive room on floor 12 next door to each other. Complimentary drinks in the executive lounge (timed). Nice buffet breakfast with a very friendly, helpful guy, Abdul, showing us to our table etc. Would definitely stay again and recommend.

Excellent hotels

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

Really brilliant hotel on an equally brilliant location

We would definitely stay again. Room was very well equipped & spacious. Only two things letting it down. Black mould in the shower (wasn’t loads but noticeable straight away) needs keeping on to off. Then I dropped my ring and went under the bed… the build up of dust was crazy - obviously the bed had not been moved in a very long time. But it’s not something I go looking for nor would I expect a housekeeper to bust their back moving the bed in each room - especially if they are cleaning on...

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

Great service and super clean

My daughters and I had a wonderful stay - the room was quiet, clean, extremely comfortable and furnished to high standards. The fridge had complimentary drinks and snacks which was a lovely addition. The terrace is lovely for drinks and amazing food. Breakfast was also amazing with every choice you could think of that a breakfast could entail. Staff are very attentive, welcoming and very helpful. A wonderful stay and would recommend to all.