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"Muy buen hotel "

"Everything was wonderful- not super crowded! Staff were very accommodating. Food was great!!"

"First floor has very loud ice machine "

"Clean easy to get the terminals"

"We were very happy with the food and the room service option. The property is beautiful. We did have a hard time getting hot water in the shower. The bed and pillows could have been more comfortable. But, overall, this was one of my favorite places I've ever srayed. "

"We went here on our honeymoon- it was so nice. We went in rainy season so it was pretty hot! The room had air conditioning and the staff and facilities were awesome. The beach club is convenient and a nice addition considering the hotel is not on located right on the beach. Don’t miss the last bus back to the hotel @545 😂 Would definitely recommend."

"Excellent property. No BS fees or charges. Super honest and helpful staff. Highly recommend. Vegetarian options include tofu, noodles, pizza, burger. Overall a very nice stay. "

"The resort has excellent food options. Plus the entertainment here is amazing for children of all ages and adults too. The staff is very friendly and does an excellent job in servicing the guests. The property is very clean and is constantly maintained. The ambience here is very welcoming. If you are looking for a all-inclusive family, friendly experience, this is the place to be."

"Beautiful resort in really good condition. apparently refurbished in 2019 and still looking great with no aesthetic issues you would find in a 'tired' resort. the lobby is so tastefully done and much more warm and welcoming than others, including the Jalisco. We stayed here in 2010 and really liked the feel and how much entertainment there was. this time we had our kids and they loved the beach and felt safe walking around on their own. with the time of year the pools were really warm so not really refreshing. the swim up bar was better as there was more shade. the ocean was reallly warm for us but so nice to be in. Food was good with a nice selection in the buffet. we didn't try the steak house because of the wait time but found the italian restaurant was fantastic (and a really good steak there). Room was modern, AC worked well but sometimes stopped coming on and you had to turn off/on or open the sliding door then close again for it to kick in. ceiling fan was like a washing machine running. beds were too hard for my liking but everyone else seemed to enjoy them. bathroom was nice with a spacious shower. had to ask for more TP or towels sometimes but generally housekeeping was good. Entertainment was fun with lots of music and performances. really cool that you can go over to the Riu Jalisco for the Friday white/neon parties. we walked along the beach to get there instead of waiting for a bus. Would totally recommend Riu and loved visiting for a second time!"