Hotel Keluarga di Palamós

"Estancia perfecta"

"Hotel is beautiful and bartender was a nice, older gentleman. Beach view impeccable! The front desk staff however with the exception of Paula were just dry. Not friendly or inviting. At one point there were 3 of us waiting to check in and a women sitting behind the desk continued her paper work. Customer service should always come 1st."

"Great location, great view, great room and a nice "garden" touch, everything exceeded my expectation! Until I looked for the amenities: no shapoo/body wash, a couple of gold hari on sheet (I'm Asian), no kettle. They were kind enough to provide kettle though. I saw espresso machine but no coffee, they provided some upon my request. But I was quite suprised they charged me all those when I checked out - a finglenail size coffee cream cost 1 Euro! Oh, parking is 10 Euro a day. Keep on the good...

"The staff was rude and unhelpful. We waited in the donning room for 20 minutes for assistance, but we had to leave because we were ignored. Our room smells bad, and they said nothing could be done—very poor customer service. "

"Beautiful, small, and well maintained. Casa Vincke is located very close to the beach and delightful bars and restaurants. Check in was very easy (for those used to boutique hotels without a formal front desk), and check out was perfectly easy as well. Will definitely be returning."

"Het hotel op zich is iets buiten Palamos gelegen, maar wel op wandelafstand van de zee. Bij aankomst was de dame aan de check-in vriendelijk. Onze kamer viel redelijk mee, was wel ruim met een slaap ruimte en een ruimte waar een salon en TV stond. De badkamer is voorzien van een bad maar als je 1m80 bent kan je er niet in liggen, lees eerder de grote van een zitbad. Daar ontdekten we dat bepaalde handdoeken nog vuil waren alsook waren de lakens niet volledig proper. Het ontbijtbuffet is heel...