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"1. Two days our room wasn't cleaned. I had to go down to the front desk to ask them to clean our room. It looks like all they do is make the bed, empty the trash and replace the towels. No cleaning. The tub needed scrubbing. 2. We're new to E-tips. There should be some instructions. We didn't know sho our housekeeper was. You go down the list and there are multiple names. We didn't know you to tip. I asked at the desk and they said it looks like they lost out."

"Fun place to stay in great position between the beach and Worth Avenue. Pink themed throughout which is cute and stylish. This was the second time we stayed at this hotel and not as good as first time. The first time we were bowled over by the friendly and helpful staff and abundance of everything attitude. Nothing was too much trouble during the first stay. This time not so much and some of the girls at front of house could do with a refresher course on customer service. Overall we had a wonderful stay thank you."

"Breakfast ok, but could be better "

"Jason was the best valet ever. All of them were so quick and efficient, but he went above and beyond every time. Everyone was so nice and friendly. The room was great. View was nice. The beach was amazing and I loved that they had umbrellas, chairs and tables out for use. They check on you enough to make sure you're good and don't need any food or drinks, but they don't bug or interrupt. The only complaint we have is how early the pool, hot tub, and market close. They did have an after hour microwave at least."

"Booked a king size bed so my wife and I could sleep with our 1yo. Instead we were “upgraded” to a room with two queens but didn’t get a choice because we were told the king beds were over sold. Then there was a room key error and we couldn’t get in the room until after several trips to the front desk."

"A very nice facility with friendly staff. "

"Clean and big rooms "

"Sticky substance in large area on carpet and weird lighting on some of the fixtures."

"Room was a nice size and it was very clean."