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Hotel Ilusion Calma & Spa

3.0 star property
Travelers sip refreshing cocktails at the poolside bar, enjoy invigorating massages at the spa, or take a short stroll to nearby El Arenal Beach

Choose dates to view prices

Hotel Ilusion Calma & Spa is minutes from El Arenal Beach. Guests can relax by the poolside bar, try the arcade room, or book spa treatments. The property offers laundry facilities and multilingual staff to assist with any needs during the stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 15 per person
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Ilusion Calma & Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Hotel Ilusion Calma & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ilusion Calma & Spa?

Hotel Ilusion Calma & Spa doesn't offer parking.

What time is check-in at Hotel Ilusion Calma & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Ilusion Calma & Spa?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Ilusion Calma & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Ilusion Calma & Spa located?

Located in Can Pastilla, this spa hotel is 0.4 mi (0.7 km) from Playa de Palma, and within 6 mi (10 km) of El Arenal Beach and Plaza Espana. Cathedral of Santa Maria of Palma and Porto Pi Centro Comercial are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 120 out of 371 reviews
Rating 8 - Good. 134 out of 371 reviews
Rating 6 - Okay. 73 out of 371 reviews
Rating 4 - Poor. 28 out of 371 reviews
Rating 2 - Terrible. 16 out of 371 reviews

Reviews

Verified

10/10 Excellent

GARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food was great always something to eat ,staff were great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
Room clean staff polite
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Virpi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and helpful staff made the quick overnight stay very comfortable and pleasent!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Siqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and delicious food.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Sasa

Liked: Staff & service, property conditions & facilities
Great service and staff....would highly recommend stay there
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Chrystal

Liked: Cleanliness, amenities, property conditions & facilities
Staff are always happy to help where needed, had a variety of food options for breakfast, lunch and dinner. The location is quite ideal as it has surrounding beaches, lots of other bars and restaurants and things to do in the area. Lovely place to be.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an airport stop-over, and a wander around the town. Clean, comfortable, reasonably priced.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location.

Great hotel in a great location. Good facilities and reslly friendly and helpful staff. Good selection of food.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous long weekend break

Fantastic from start to finish. All the staff were friendly and helpful. Food was fresh with lots of variety. The hotel was cleaned to a high standard. No complaints, will definitely return
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Elinor

Liked: Cleanliness, staff & service, property conditions & facilities
I asked for a quiet room and I got one, easy check in, lovely modern room
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been visiting the ilusion for several years and will continue to return due to the warmth and service received from the excellent staff. The food and drinks are perfectly acceptable for all inclusive and the rooms are clean and comfortable.
Stayed 7 nights in Sep 2024
Verified

8/10 Good

Natalie Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little relaxing break. Clean rooms with daily maid service. Always something to eat. Good range of all inclusive drinks. Friendly staff. The only negative was that the plates and cups were noted to be a little dirty on the odd occasion.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned after a five days break. Staff were all so friendly lovely hotel central to everything. Food lots of choice would recommend
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed overnight as planned as flught arrived late in day. The staffs were very friendly and helpful. The buffet breakfast was very hood with lots of choice. The bathrooms could have been cleaned better.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & spacious hotel. Near to airport. Pleasant, friendly and funny staff. Good entertainment team. Great acts from outside ( Tony? - Mentalist, and Fausto - singer). Compliments to the chefs and kitchen staff for making delicious meals every day, plenty of variety and choice. Looking forward to visiting again.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 313 had a constant smell of cooking. It was warm so balcony door open. Noisy early mornings, refuse trucks most days. Food hit and miss. Lunch was better than dinner. Sausages and bacon revolting. Jacuzzi was luke warm. Indoor pool was lovely. Didn't use outdoor ,too cold. Didn't appear to have snacks in between meals. Maybe only high season.
Stayed 5 nights in Mar 2024
Verified

6/10 Okay

Nicole

Liked: Cleanliness
Disliked: Property conditions & facilities
The property was clean and food was labeled well and very good for those with allergies and dietary restrictions. They however put us in a handicapped room and our room had no stall for the shower so water was everywhere. Our balcony door did not have a handle to open from the outside so I almost got stuck outside, if it were not for my friend being in the room at the time. The hotel is also limited with no shop for supplies like sunscreen. The receptionist recommended us the pharmacy two doors down which sold it for minimum 20 euros while after exploring I found venders a 5 min walk away which sold it for 4 euros. The pool is smaller than what pictures show online but it is very clean. The spa was nice but the hot tub was only luke warm. After telling the receptionist they tried fixing it but it still was not hot
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - worked perfectly for what we needed.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and clean, spacious rooms and friendly staff - would stay again
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Place to Stay

Great place to stay. Budget friendly, clean and centrally located. Staff was amazing!
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calma spa hit the spot

Very friendly reception staff This hotel was spotless Great variety of food as we where all inclusive
Stayed 1 night in May 2023
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing stay would highly recommend
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really friendly and property is clean! Good range of drinks! Overall a really nice trip!
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was affordable and close to the airport. Located well and surrounded by lots of different restaurants. Would happily go back
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good to relax
Stayed 2 nights in Nov 2023