Quest Palmerston North, in West End, offers a comfortable retreat with in-room WiFi, luggage storage, and concierge services. The helpful staff consistently earns positive reviews from guests.
Located in West End, a neighbourhood in Palmerston North, this aparthotel is in a shopping district. Victoria Esplanade and Skyhawk Playground reflect the area's natural beauty and area attractions include New Zealand Rugby Museum and Community Leisure Centre. Visit our Palmerston North travel guide
Quest Palmerston North provides everything that you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Continental breakfast (surcharge), self-parking (surcharge) and concierge services
A lift, luggage storage and smoke-free property
Room features
All guest rooms are individually furnished, and include comforts, such as premium bedding and first-run films, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
Heating and fans
Free tea bags/instant coffee and electric kettles
Showers, free toiletries and hairdryers
42-inch flat-screen TVs with premium channels and first-run films
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
Uncovered self-parking fee: NZD 5 per day
Credit card charges are subject to a surcharge of 3.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
We should mention
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Quest Palmerston Palmerston
Quest Palmerston North Aparthotel
Quest Palmerston North Palmerston North
Quest Palmerston North Aparthotel Palmerston North
Frequently asked questions
Is Quest Palmerston North pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Quest Palmerston North?
Self-parking is available for NZD 5 per day.
What time is check-in at Quest Palmerston North?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Quest Palmerston North?
Checkout is at 10:00 AM.
Where is Quest Palmerston North located?
Located in West End, this aparthotel is within a 10-minute walk of The Square, Palmerston North Convention Centre and City Library. Te Manawa and Centrepoint Theatre are also within 10 minutes.
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Reviews
Quest Palmerston North Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 14 out of 21 reviews
10 - Excellent
14
Rating 8 - Good. 4 out of 21 reviews
8 - Good
4
Rating 6 - Okay. 2 out of 21 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 21 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 21 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Rob
13 Aug 2020
Liked: Cleanliness
Friendly staff and comfortable room. Great location
Rob
Stayed 1 night in Aug 2020
6/10 Okay
Emma
31 Jan 2022
Liked: Cleanliness, communication
Great location and staff. Very clean
Emma
Stayed 1 night in Nov 2021
6/10 Okay
Mike
17 Jan 2022
Liked: Cleanliness, amenities, communication
We’ve tried to give this place a chance as it’s the newest hotel in Palmy but this trip was my great. It was a hot day, and the heat pump was playing up, sounded like a helicopter was in the room, too late to contact anyone at the desk, so couldn’t have it on, also the road noise here is terrible, you might as well be sleeping outside
Mike
Stayed 1 night in Jan 2022
10/10 Excellent
Alana
11 Jan 2022
Liked: Cleanliness, room comfort, communication
Handy location, hotel is in very good condition and nice and clean.
Alana
Stayed 1 night in Jan 2022
10/10 Excellent
Dirk
8 Jan 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, tidy, super friendly; up in quality and amenities with hotels
Dirk
Stayed 1 night in Jan 2022
10/10 Excellent
Simon
7 Dec 2021
Liked: Cleanliness, room comfort, communication
Highly recommended
Greeted by friendly staff, and the whole place was spotless. Could do with a few extra car parking spaces over a weekend, but the stay was great overall.
Simon
Stayed 1 night in Dec 2021
8/10 Good
Abbey Rose
19 Jul 2021
Liked: Cleanliness, room comfort, communication
Nice hotel in Palmy. Great option for business trips as rooms have loads of appliances available.
Abbey Rose
Stayed 1 night in Jul 2021
10/10 Excellent
Darron
29 Jun 2021
Liked: Cleanliness, room comfort, communication
Nice and new
Very nice hotel. New and clean. Comfortable bed and clean fresh linen and towels. Definitely would stay here again.
Darron
Stayed 1 night in Jun 2021
10/10 Excellent
Verified traveller
7 Jun 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome location at the right end of town, and pretty much brand new. Great place to stay.
Verified traveller
Stayed 1 night in Jun 2021
10/10 Excellent
Verified traveller
22 May 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely clean place to stay close enough to town to walk to dinner.
Verified traveller
Stayed 1 night in May 2021
8/10 Good
Johannes A
4 Jan 2021
Liked: Cleanliness, room comfort, communication
Recommended for a stay in Palmy
Great hotel to stay at: very clean an comfortable. Walking distance from the square.
The only “issue” is the A/C that is not cooling to/maintaining a set temperature of 22 which is not fun when it is very hot.
Johannes A
Stayed 7 nights in Dec 2020
8/10 Good
James
27 Sept 2020
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice new complex. Just unfortunate thete was no Sky TV viewing available
James
Stayed 1 night in Sep 2020
10/10 Excellent
Verified traveller
23 Aug 2020
Liked: Cleanliness, amenities
Thoroughly appreciated the location and fully equipped, well furnished unit, all at a very reasonable price. Overall rating - decidely excellent.
Verified traveller
Stayed 1 night in Aug 2020
10/10 Excellent
Verified traveller
16 Aug 2020
Liked: Cleanliness, amenities
Very nice stay. New, clean, well appointed and excellent location. Would stay again
Verified traveller
Stayed 1 night in Aug 2020
10/10 Excellent
Ben
16 Feb 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ben
Stayed 1 night in Feb 2023
10/10 Excellent
Brad
11 Oct 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Brad
Stayed 4 nights in Oct 2022
10/10 Excellent
Rebecca
2 Mar 2022
Rebecca
Stayed 1 night in Mar 2022
8/10 Good
Tonee
1 Jan 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Tonee
Stayed 4 nights in Dec 2021
10/10 Excellent
All Teed Up Ltd Kirsten
16 Jul 2021
Liked: Cleanliness, room comfort, communication
All Teed Up Ltd Kirsten
Stayed 1 night in Jul 2021
2/10 Terrible
Dev
21 Mar 2021
Disliked: Cleanliness, room comfort, communication
Dev
Stayed 1 night in Mar 2021
10/10 Excellent
Sarah
16 Jan 2021
Liked: Cleanliness, property conditions & facilities, communication