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"Food is awful. If it’s not awful, it’s cold. Pool bathrooms always a mess. No chairs avail. No chairs on patio but thatsnok, the wall is too high to see over anyways. No bacon. They “ration” it, if u want to stand in the long omelette line to ask for it. Ridiculous. Same food over and over. Won’t be back. "

"While there were several highlights during our stay, the experience was overshadowed by a lack of dining inclusivity and a very troubling interaction regarding a timeshare presentation. The Highlights: The poolside wood-fired pizza was amazing—a huge shout-out to Jose Luis for his incredible work. The entertainment staff was also fantastic and kept things engaging; Daniella, Victor, and Alexandra did a great job keeping the energy up by the pool. We also want to recognize the excellent service at the swim-up bar and from the servers. Raul is an amazing bartender, and Paulina, Luis, and Salique provided top-tier service that truly stood out. Additionally, while the nightly shows were very enjoyable, the audio system was a bit of a struggle—the speakers made it difficult to listen comfortably at times. Areas for Improvement: The experience for vegetarians was very poor. Options were extremely limited across breakfast, lunch, and dinner. Even the snack bar lacked vegetarian burgers, and we had to ask the chef to specially prepare veggie sushi at lunch. Most distressingly, we felt racially profiled during the timeshare presentation. As Indians, we were not offered the same gifts for attending that were being offered to others. Overall: It was a good stay thanks to the hard-working staff mentioned above, but it would have been a much better experience if the resort provided better vegetarian variety and ensured all guests are treated with equal respect regardless of their backgrou"

"Long wait times for food or drinks. If they serve you at all. Beds were very stiff. Food was very good. "

"Everything was amazing!"

"Property was good, location is far from the airport, I strongly recommend you a car rental, we used a taxi at the hotel and driver wasn’t very kind, room was spacious and terrace had a great view to the pool. They don’t have ice machines so you have to request room service if you need ice, Umo and Toro restaurants were great."

"The rooms were super clean. The food was amazing! The staff was beyond friendly and accommodating. The pools were a blast! The views are gorgeous! Can't say enough wonderful things about this place. We are a family of 5. Kids ages 13-9. They absolutely loved it!! We'll be back for sure!! The only thing I would want different is if they had a hot tub or spa outside. Not a make or break. Just would be nice during cooler temps."

"Service in restaurants could have been a little more attentive. Room supplies weren’t filled before arrival."

"Sandos Finesterra is a lovely resort in a beautiful setting. The staff works very hard to see the property is well kept. The rooms are a little outdated and the AC wasn’t keeping the room cool, even in March. Additionally the shower didn’t drain so basic amenities were lacking."

"Great spot "