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Hierapark Thermal & Spa Hotel

5.0 star property
Travelers find true relaxation at this Pamukkale retreat with six pools including a natural one, plus an on-site spa for pampering after a day of exploration

Choose dates to view prices

Hierapark Thermal & Spa Hotel in Pamukkale offers a peaceful getaway with an on-site spa, poolside bar, and restaurant serving breakfast and dinner. Enjoy free water park access, babysitting services, and highly praised staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is Rp2.040.730
Rp2.265.210 total
includes taxes & fees
6 Jun - 7 Jun
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Front of property
PAMUKKALE KAYA THERMAL SPA HOTEL
Pamukkale
  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.8 out of 10, Excellent, 95 reviews
The price is Rp2.174.680
Rp2.413.895 total
includes taxes & fees
8 Jun - 9 Jun
PAMUKKALE KAYA THERMAL SPA HOTEL
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Policies

Check-in

Check-in time starts at 2:00 PM

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 19027

We should mention

Hot springs access available from 8:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A car is recommended for transport to and from this property

Frequently asked questions

Does Hierapark Thermal & Spa Hotel have a pool?

Yes, this property has 4 Indoor pools, 2 outdoor pools and a children's pool. Pool types include natural pools.

How much does it cost to stay at Hierapark Thermal & Spa Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hierapark Thermal & Spa Hotel on 6 Jun 2026 start from Rp2.040.730, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hierapark Thermal & Spa Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hierapark Thermal & Spa Hotel?

Self-parking is free at this property.

What time is check-in at Hierapark Thermal & Spa Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Hierapark Thermal & Spa Hotel?

Checkout is at noon.

Does Hierapark Thermal & Spa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Hierapark Thermal & Spa Hotel located?

This family-friendly Denizli hotel is located in a shopping district, within 1 mi (2 km) of Red Travertine of Karahayit and Pamukkale-Hierapolis. Hierapolis and Hierapolis Necropolis are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

8.2

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 158 out of 347 reviews
Rating 8 - Good. 112 out of 347 reviews
Rating 6 - Okay. 49 out of 347 reviews
Rating 4 - Poor. 16 out of 347 reviews
Rating 2 - Terrible. 12 out of 347 reviews

Reviews

Verified

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities
Great facilities, loved the thermal pools. Spa was excellent. Rooms were okay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dong Jin

Liked: Cleanliness, staff & service
Big room although outdated furnitures. The spa facilities were great. But not outstanding. Breakfast was ok.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, dinner, thermal pools are all included in the price which I find to be great value for what I paid for! I highly recommend staying at Hierathermal Hotel if you’re coming to Pammukale.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shihab

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the middle of nowhere. Perfect for visiting Pamukkale and Hierapolis. Excellent pools, great breakfast buffet.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with the family. Decent room sizes and good amenities.
Stayed 1 night in Jul 2025
Verified

8/10 Good

behrooz

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms are clean. For dining, we had to walk over a mile to get to the village's center.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two night here and loved the facilities and the proximity to attractions in the area. The pool and spa area was well appointed and the breakfast included was delightful.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, hot steam, swimming pools, good breakfast
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and quiet, friendly staff. Very good for families with kids.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Julia

Liked: Staff & service, property conditions & facilities
Really enjoyed our stay, friendly and helpful staff, nice food and terrific pool and thermal bathing facilities. Conveniently located close to town centre and minibus and close bus ride to Pamukkale
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting from US

We are a senior couple from US, and were traveling by car in Turkey. Hierapark Thermal & Spa was a very nice hotel, very comfortable and friendly staff. We enjoyed the outdoor thermal pool; very warm. Meals and bar were nice, also.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Very nice hotel with great location and facilities. Everything is clean and tidy. You can easily reach all the sightseeing's in 10 mins by car or 30-40 mins by walk. They got all the thermal facilities in house, also they got 3 outdoor pools and few indoor. The outdoor big pool is super spacious with nice sun-beds and bar. The food was great both breakfast and dinner! The staff were friendly and professional. Definitely recommend this hotel.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

LEO

Liked: Amenities
Outdoor thermal pool is good. 5-10 drive to Pamukkale. Room dated . No light for the desk in the suite I stayed in. Dinner is buffet only 750 t like $20 but food is poor quality. Free breakfast but I would give food 2-3 stars only. Lots of tour groups so be warned.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, Great Breakfast. No Wi FI around Hotel. Great restaurant.
Stayed 1 night in Aug 2024
Verified

8/10 Good

MIKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is family friendly, good with indoor and outdoor pools and these pools are open until 11pm (some pools are heated so we were able to enjoy outdoor heated pool.) We enjoyed heated pool so much that we returned again the morning. The food is ok. A lot of vegitable options but limited options for meat eaters.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely 5* hotel that lived to its rating unlike some other hotels in Turkiye. The pools both normal and thermal were great, the restaurant plentiful and tasty. They have a very good masseuse from Thailand, worth every penny and more. The room is spacious and nice appointed, has a balcony and stunning views over the countryside. Bathroom was spacious too. Very close to Pamukkale. The only negative we would pick up is the size of the bed, it's a small double and the room is large enough to accommodate a proper king size bed one would expect in a 5* establishment. Aside of that, everything else was perfect and well worth the price.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jalila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to entrance to pamukkale

A last minute booking ..it is a good hotel with amenities..close to touristic atractions. Clean and nice breakfast. The reception need to learn abit of inglish and smile abit
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new property, nice and helpful staff. Breakfast has so much variety. Live music and dance in the evening. Demet, Manager helped us beyond our expectations to deal with medical emergency. Highly recommend to stay.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not walkable to any shopping or restaurants. But very nice hotel & staff
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Sonata

Liked: Cleanliness, staff & service, amenities
The receptionist lady was very nice. The noise from the tour groups and construction going on wasn’t very pleasant .
Stayed 2 nights in May 2024
Verified

8/10 Good

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice. The structure was super clean. The hotel provide 2 outside pools and two inside, one thermal and the other normal. The only thing to improve is the breakfast, to messy and not tasty at all. But generally our stay was good.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not the cleanest hotel room I have stayed but the evening entertainment is the best! The bellydance as well as the live music by the local artists are the best! We booked individually but realized mostly it hosts tour groups, but it doesn't interfere with enjoying the facilities nor too crowded over breakfast and it helps with evening entertainment to have a big audience
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Abdelmajid

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest hotel. Facility is falling apart Towels are 10 years old and have holes in them. Spend your money elsewhere
Stayed 1 night in Feb 2025
Verified

8/10 Good

Koon Ting

Liked: Cleanliness, amenities
Impressed by the thermal pools and swimming pool. They have Turkish bath, sauna which were free and self served. Of coz you can pay to have someone to serve you bath. Rooms a bit dated but so far clean. Balcony looked at the view were stunning! Near to pammukele site and some restaurants nearby which were tasty.
Stayed 1 night in Apr 2024