Search Hotels Near Pan American Center, Las Cruces

"Room was dated carpets looked old no breakfast even it was advertised "

"Great"

"Decent breakfast menu"

"Room was spacious staff was amazing..... Door was hard to lock, the lotion was hanging out completely with screws hanging out from wall, the bed wasn't the most comfortable, the floor was super stained & room had a weird smell.....the manager & front desk all were great hotel just needs some TLC the pool had been drained for maintenance, which was the main reason booked for my kids to swim.....would give another chance hotel its a bit better cleaned up next time"

"glad we were able to change our reservations and stay at this hotel. It is at Boulder Hotel, but they keep it as nice as possible and anything that’s broken is fixed to a level that is safe. "

"Great stay"

"The place looked a little shady, but I thought let me see what the room looks like… cockroaches! I turned around and walked right out and didn’t even stay obviously"

"Staff is very friendly! The establishment needs some major updating. "

"I was assigned a handicap room and was told that was all that was available. When asked about cancellation policy I was told that since the booking was through a third party a cancellation was not possible. Basically we were held hostage in a location that we were not very happy with. I did not reserve a handicap room. I made the reservation well in advance of the stay. Hampton staff only cleans the room every other day??? I stayed two nights, so in reality the room was cleaned after departure, something done regardless. A very small sign on the sink details the room is only cleaned every other day. Staff did not advise this at check in. The room had a musky, moldy, odor. The climate in this area is very dry and would not attribute to the odor. The business office was an open area with a small printer on an unsteady table, the cord outstretched tightly. Very unimpressive unprofessional look. The pantry, where items can be purchased by guests was merely a wire cart with a few items on the shelves. There was no regular candy or chips. There were few drink choices in an unimpressive cooler. The staff was friendly. The issue here is not the staff. It’s the management and their apparent short cutting amenities and over booking stays. We have stayed in other Hampton locations and they where very agreeable. However, this particular location and its issues have guided us to the make the decision not to stay at any Hampton properties in the future. "