Double Room, 1 Double Bed, Non Smoking, City View | Soundproofing, iron/ironing board, free WiFi, bed sheets
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Reviews of Hotel Residencial Turistico Cuba

2.5 out of 5
Hotel Residencial Turistico Cuba
Calle 37 Avenida Cuba Calidonia, Panama City, Panama

Reviews

5.2
Rating 10 - Excellent. 7 out of 33 reviews" "
Rating 8 - Good. 5 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 7 out of 33 reviews" "
Rating 2 - Terrible. 13 out of 33 reviews" "

5.4/10

Cleanliness

5.4/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

FUAD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 3 nights in Apr 2024

10/10 Excellent

Emma

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do not recommend it at all
Stayed 3 nights in Sep 2023

8/10 Good

Moisés

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Omar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Heather, Metairie

Liked: Cleanliness, staff & service
This hotel had everything I needed; a clean bed and a clean bathroom. Front desk was nice, when I interacted with them, the WiFi was good and the a/c was cold! There is no housekeeping, so if that's something you need, take note. I don't need my bed made daily or fresh towels everyday, so I didn't mind. 5 blocks to the water, and a few restaurants and mini markets close by. Not bad for the price.
Stayed 3 nights in Apr 2023
Response from Maria on 15 May 2023
Buenas tarde estamos tratando mejorar gracias por sus comentarios.

2/10 Terrible

Amoya

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Angelica

Disliked: Staff & service, amenities, property conditions & facilities
Not like
Stayed 2 nights in Jun 2022

4/10 Poor

Elaine

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m surprised there wasn’t any rats there, roaches were present thou. They would always come out to say hi, that place is nasty, real nasty. The staffs weren’t nice, nor helpful. Regretted staying there .
Stayed 5 nights in Oct 2019

2/10 Terrible

Darrion

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel i have ever stayed, the place smells like baby diapers, there’s roaches everywhere and i mean everywhere. The internet doesn’t work and they dont care. I will never stay there again. NEVER
Stayed 2 nights in Oct 2019
Response from Ramon on 4 Nov 2019
Buenos días le recuerdo que usted repitió la reservacion en nuestro residencial y lamento esos comentarios por lo que usted se enojo fue por que le dijeron que tenia que reservar para poderse quedar nueva mente si no tenia que retirarse y no contaba con dinero para pagar, un huésped le pidió una comida por apetito 24 y se la están cobrando a el por que usted no se hizo cargo del costo, el día de su salida usted se tenia que retirar alas 13:00 y se retiro alas 16:30. saludos,

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
There's nothing as described in Expedia. on person runs the everything, one person. Different hats. Not hot water. To shower no coffee or hot water for tea and nothing around yo walk ip to and get something. The only positive thing was that ladies despite working long and hard hours were friendly and understanding with the situation.
Stayed 7 nights in Aug 2019

4/10 Poor

Miguel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water, hotel shot off power when guest leaves room "to save energy", hotel did not allow late check out.
Stayed 9 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Jun 2019

10/10 Excellent

Marianela

Liked: Property conditions & facilities
Siempre han estado pendiente de mi Hijo aunque indirectamente, no saben
Stayed 2 nights in Jun 2023
Response from María on 18 Jul 2023
Si, siempre y como sabemos q está solo más estamos al pendiente...

8/10 Good

Arquímedes

Liked: Cleanliness, staff & service, property conditions & facilities
No tiene parking
Stayed 1 night in Jun 2023
Response from RR on 5 Aug 2023
si contamos con parking, pero hay dias que se agotan las plazas

8/10 Good

Marianela

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2023

2/10 Terrible

Byron

Disliked: Staff & service
Mal o mejor dicho pésimo servicio el lugar muy bonito pero mala calidad de gente
Stayed 1 night in May 2023
Response from Maria on 29 May 2023
No se porque dice eso el la habitación esta en perfectas condiciones pero lo sentimos por su experiencia.

10/10 Excellent

Julio César

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación cerca de la cinta costera, lugar agradable y tranquilo
Stayed 3 nights in May 2023
Response from Maria on 16 May 2023
Buenos días gracias por su puntuación.

6/10 Okay

Irving

Disliked: Staff & service, property conditions & facilities
El aire hacia mucho ruido de lo viejo que estaba
Stayed 1 night in May 2023
Response from Maria on 15 May 2023
Buenas tardes tomaremos todas las correcciones pertinentes agradeciéndole sus comentarios

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Maria on 15 May 2023
Lo sentimos mucho .

10/10 Excellent

Marianela

Liked: Staff & service, amenities, property conditions & facilities
Recepción y limpieza.
Stayed 3 nights in Apr 2023
Response from Maria on 15 May 2023
muchas gracias.

8/10 Good

Marianela

Liked: Cleanliness, staff & service, property conditions & facilities
Personal siempre atento.
Stayed 2 nights in Mar 2023
Response from Maria on 15 May 2023
Mucha Gracias.

10/10 Excellent

Marianela

Liked: Cleanliness, staff & service, property conditions & facilities
Muy tranquilo y seguro. Personal muy pendiente y agradable.
Stayed 4 nights in Mar 2023

2/10 Terrible

Daisaree

Stayed 3 nights in Mar 2023

2/10 Terrible

Mauric

Stayed 3 nights in Oct 2022

2/10 Terrible

Eleny

Stayed 1 night in Oct 2022

2/10 Terrible

Abigail

Stayed 1 night in Sep 2022

10/10 Excellent

Ana, Ecuador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente lugar muy buena ubicacion
Stayed 1 night in Jul 2022

4/10 Poor

Julieta Vanina

Disliked: Cleanliness, property conditions & facilities, room comfort
Malo
No se parecía a lo visto en fotos. No había agua caliente. Se cortaba la luz. No funcionaban los controles. El trato no era amigable. Y el colchón era terrible.
Stayed 2 nights in Mar 2020
Response from Ramon Gonzalez on 7 Mar 2020
buenas tardes,siento esa apreciacion suya,las fotos si son las del hotel,si contamos con agua caliente,si usted sale de la habitacion,la luz se apagara inmediatamente y si el control no le funciono pero fue causa de pila,le pedimos disculpas ,saludos.

4/10 Poor

Natalia

Stayed 1 night in Aug 2019

4/10 Poor

DAIRYS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesima habitación
La habitación llena de cucarachas
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019