Hotel Best Western di Panhandle Plains

"When arrived the gentleman at the front desk was not very welcoming..not one smile. When we walked into our room there was a weird smell..like a cheap bathroom cleaner that was used to clean the whole room..turned on the AC only made it worse with a musty smell..clearly an older unit. Requested another room..which we did get..was much better. However..we heard every step made from the people above us. Was an ok experience for the money..not seeing how it got so many “excellent “ ratings though."

"Not the hotel fault about the noise but we couldn’t get them to answer the phone to help when the people above us sounded like they were having a WWE match all night long, then Saturday morning breakfast is supposed to be over at 10am but there was nothing left by 9 and all they said was they were out of everything."

"The lobby and rooms are very clean and well taken care of. There are many restaurants around the area if you are hungry. Right near a very busy highway and RR tracks. If you are a sound sleeper shouldn't be a problem. They recognize the sound and offer free earplugs when you check in."

"Everything was fine. The breakfast was okay. It is not a restaurant. However, they did have scrambled eggs, biscuits and gravy, etc. Better than a bagel and a banana. The room was clean. The back door to the building would not lock, but they said it was scheduled for repair."

"The lady that checked us in was wonderful. She provided restaurant suggestions and she went out of her way to make us feel welcome."

"Very friendly staff, rooms were clean and thevpool was perfect on this hot day."

"Great place to sleep driving across country. Pretty good breakfast and comfy beds and pillows."

"It’s a roadside hotel in Central Texas, so no great expectations, but you can tell they are trying to cut corners wherever possible. Beds are mediocre, room wasn’t clean by 6:00 pm checkout. Seem like nice guys running the place, but they need to be a little more guest forward"