"Everything appeared to be quite clean. There were other issues that were accommodated. We asked to change room because our first room was on the 5th floor and the elevator wouldn't go there. Because of a malfunction you had to go to the 4th or 6th floor. And due to construction the bar and restaurant were closed. So we asked for a small consession of included breakfast since we had not included breakfast in our reservation and they gave us that."
"The location was fantastic. The only problem we encountered was our original room. We had written numerous times that my mother in law was elderly and could not do stairs. So when we got there they gave us a room with a spiral staircase that lead to the bedroom and the shower. Luckily the hotel wasn’t at full capacity and we were given a beautiful room with a king bed. I believe it was an upgrade! After that everything was wonderful."
"Location is perfect to go around the city with a lot of restaurants and bars all around.
The hotel is under reconstruction.
The social areas are limited, not bar inside hotel, no complementary water in the rooms, no body cream, or any regular items for a hotel of this class.
Staff very kind and ready to help.
Room service take too long to provide anything requested (i.e. 90 minutes to get a iron press).
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