Search Hotels Near Parklands Gold Coast, Gold Coast

"View was great but room needs urgent upgrade. "

"Breakfast was simple but good, air conditioning was very good, everything else was okay, nothing special, nothing bad. For the price in the area it is a pretty good deal, but claiming to be a 4 star hotel is very dubious. No 24 hour reception, cafe only open 3 hours a day, no facilities like pool or otherwise, no room service, very small basic rooms. I knew that when booking so it was fine for me, but if you see the 4 Stars and go there expecting a normal 4 star hotel with all the facilities, you'll be very disappointed."

"The property is perfect location , amazing view of the ocean, great place to relax and walk along the shore. I love to stay there again. The apartment needs a little bit of upgrade but still overall cozy place to stay."

"Was great 20 years ago but now some average staff, two non functioning lifts during breakfast time and a pool that is way to small for the property is showing its age. The rooms were still very comfortable but not quite up to 2026 QT standards. If you don’t mind about other amenities the value for money was quite good. "

"Love the location. If you love shopping this is the place. Everything you need in 1 area. Definitely will be back."

"We were greeted very well from the start and had our room upgraded so my son got a bed rather than a fold out bed"

"Novotel was good , I stayed for 5 nights. It’s not bad. I wasn’t expecting high class luxury anyways, what you pay is what you get. They can improve on breakfast environment. The dining area definitely needs an upgrade."

"There were still room service plates outside our room from when we arrived till late that night. The ice machine barely worked to produce ice. The food in Terraces restaurant is supurb, but the poor staff performance lets it down. Apart from that, had a good stay"

"Hotel staff allowed two males to enter my room whilst we were sleeping (mum & son). Massive breach of privacy! Unable to resolve issues with hotel - lack of ownership over incident. Room is not clean. Dirty room "