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"Everything, it was a very good stay, good service."

"We enjoyed our stay at Mercure Hotel Aachen. The room was clean and staff quickly responded to our request for extra pillows (we originally only had one each). All of the staff were friendly and very helpful. Breakfast was good. Not much noise outside considering how busy the Christmas markets were, so we slept comfortably. "

"Dit was ons tweede verblijf hier. De kamers zijn proper met een goede douche. Gratis minibar wordt dagelijks aangevuld Ideale ligging voor de kerstmarkt. Bovenverdiep voor lekker ontbijt is mooi en met een mooi uitzicht."

"Lovely hotel. Friendly and welcoming staff. Food was very nice (and a problem we had was very professionally dealt with to our delight). Great location and super car park. Could not fault it. "

"Very good clean room Lovely breakfast Amazing dinner served by the kindest waiters Thank you very much "

" Very clean hotel/room, pleasant staff and a wonderful breakfast selection (though a bit pricey). I would have given it 5 stars if not for the odd room layout. I had a single queen room. The toilet was immediately to the left of the door, but the sink, shower and tub were around the corner. I found that odd. There was an electric kettle in the room with a few tea and instant coffee selections, and a mini fridge. The room size was good with two windows that you could open. I came in by train and you can take bus 3 or 13 to the Hansemannplatz stop. Cross the street to Peterstraße and the hotel is down on the left. Easy to get to and a short walk further down Peterstraße gets you towards the old town. "

"Great as always. Room is spacious, well equipped and very comfortable. Bathroom and shower great. Food excellent and staff always helpful and friendly. "

"Breakfast amazing "

"The Superior room is the absolute best room at the Alpine Hotel. This was our second stay with a family of four. The room was spotless, the breakfast (book through the app instead of paying on site) was so great. Fresh cold cuts, fruits available and a hot grill line for eggs. You can also get pancakes, pre-made scrambled eggs and bacon. The fact it’s attached to the ski area is the perfect setup for our family. We can drive in a day, stay at the hotel, have breakfast and jump on freshly groomed slopes by 0900. "