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Reviews of Cocomar Beachfront Hotel and Island Resort

3.5 out of 5
Cocomar Beachfront Hotel and Island Resort
Playa Palo Seco, Parrita, Puntarenas

Reviews

9.0

Wonderful

Rating 10 - Excellent. 254 out of 417 reviews" "
Rating 8 - Good. 117 out of 417 reviews" "
Rating 6 - Okay. 26 out of 417 reviews" "
Rating 4 - Poor. 12 out of 417 reviews" "
Rating 2 - Terrible. 8 out of 417 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DOROTHY

Stayed 1 night in Mar 2023
Response from Cocomar on 17 Apr 2023
Thanks for visit us

4/10 Poor

JOSEPH

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Close to beach is about all the good things to say. Large waves not for weak swimmers so my wife would not go in. Toilets backed up repeatedly, reported it before we went out for the day, was told it was fixed and if it continued to happen they would move us to another room but by time we got back after 5pm there was no one at the office to talk too.Room also had mold on the walls in the bathroom and one morning we had no water at all for a while. We ended up leaving two days early and went elsewhere. Went to the restaurant to eat a little after 5 pm and it was closed so decided to go down the street to eat, went got ready to go out after hiking all day and as we were leaving the two workers were opening it up. We said gee we thought you were closed. They told us they were on a break which lasted for a good 1/2 hr or so. All this and you had to drive a couple miles on a dirt road to get there...never again!
Stayed 7 nights in Feb 2023
Response from Cocomar on 7 Mar 2023
Mille excuses pour votre expérience, nous avons déjà changé la direction du restaurant, vous n'aurez donc plus jamais la déception de vouloir manger au restaurant. Nous serions ravis que vous nous donniez l'opportunité de vous accueillir à nouveau dans notre paradis et de pouvoir encore mieux vous servir.

8/10 Good

karen

Travelled with group
Liked: Cleanliness, staff & service
Facility could use some updating and different options for breakfast. Also some shampoo and soap would be nice
Stayed 3 nights in Feb 2023
Response from Cocomar on 18 Mar 2023
Hi Karen, thanks for your comments, are so important for us.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Marek

Stayed 4 nights in Feb 2023

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have long to enjoy this property due to our plans. Check in was easy. We were offered a tour of the property but we only needed our room and the restaurant so it was not needed. The property has on-site security, the restaurant was good for both dinner and breakfast, and the pool looked nice but we didn't use.
Stayed 1 night in Jan 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very secluded on a dirt road and you have basically your own beach! The included breakfast as well as the other food we ate was fantastic! The staff was very nice and friendly. They went out of their way to make sure we were happy! Great resort and we will definitely come back!
Stayed 6 nights in Jan 2023

8/10 Good

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough room, walking distance to the beach. Very friendly and helpful staff. The restaurant has good food.
Response from Cocomar on 18 Dec 2022
Thank you Yvette, nice to have you here and know that you enjoy your time in our paradise.

2/10 Terrible

Simon

Business traveller
Disappointing
Intermittent water supply and almost no hot water. Absurdly high restaurant and bar prices. Go to the Mar y Sol down the street (which is excellent!). We won't be back.
Stayed 2 nights in Jul 2022

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations, staff very friendly. Lots of mosquitoes!
Stayed 7 nights in Jun 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We stayed for 5 nights in an Ocean View Room with Balcony. I fail to understand all the recent 9+ reviews for this hotel. I have travelled extensively and I am very lenient with ratings because I want to support tourism. This hotel would earn a maximum of 7.0 rating. Pros: 1. Quite Spot 2. Great view 3. Balcon is large and furnished with rattan furniture 4. Staff all speaks English and very friendly. 5. Onsite free laudry service Cons: 1. Building and furniture are all showing age to the point of needing changes immediately. 2. Beach is very muddy and dirty. This may be caused by the rainy season. 3. Food selection is poor, quality is average and overly expensive since everything is marked in USD. 4. The hotel is located in a non-tourist town and far away from all the tour attractions. Jaconis about 1 hour away and Quepos is about 45 minutes away by car. If you don't have a vehicle, you will likely be stuck at the hotel for the entire duration. 5. Wifi signal is extremely poor in rooms and there is no cellphone signal at all. Must drive towards town for about 2km to get celll signal.
Stayed 5 nights in Jun 2022

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. It’s a small hotel with amazing service and extremely friendly staff that go out of their way to make you feel at home. If you want out of the way, rustic, and on the beach you’ll love this. Big shout out to Anderson, Jason, and Gabriela!! Gorgeous black sand beach with macaws and monkeys all around. What more do you need?
Stayed 6 nights in Apr 2022
Response from Hotel Cocomar on 18 Apr 2022
Dear Sean! We are so glad you enjoyed your stay in our beautiful hotel, you and your family were so nice. We hope to see you guys back at cocomar.

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Here are some facts before staying-hotel was down a 4mile gravel road. We thought we took a wrong turn, but no. It is a bit secluded so get things before you get in and get settled. It was the most relaxed we felt in a long time and after doing adventure excursions earlier in the week it was nice to relax. The hotel handled our COVID tests before our flight and also let us know our son left his wallet there-oops. They were great and every staff member we spoke to helped us. Food was excellent and we didn’t even try anywhere else because it was well priced and delicious-plus we weren’t there long. Security guard to let you in and out warned us to be careful out and about if we left. Monkeys all around and flocks of parakeets and parrots. I would definitely go back.
Stayed 2 nights in Apr 2022
Response from Hotel cocomar on 16 Apr 2022
Rebecca, We are really glad you enjoyed your stay in cocomar, will be our pleasure to see you again someday

8/10 Good

Hong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall is ok except that the sink was very slow and toilet clotted. They did respond and fix the toilet. There is no microwave in the public area. Staff were friendly.
Stayed 2 nights in Mar 2022
Response from Hotel cocomar on 2 Apr 2022
Thank you so much for your review, we really appreciate your comment! Greetings from Costa Rica

6/10 Okay

Meike

Disliked: Property conditions & facilities, room comfort
The reviews made this place sound pretty amazing but we felt it’s not really worth a stop over. Yes it’s remote and off the beaten path but there are much nicer remote places to stop over and get a beach to yourselves. We would not recommend this as an amazing stop. But the hotel was nice with good ownership.
Stayed 1 night in Mar 2022
Response from Hotel Cocomar on 24 Mar 2022
Hello Meike! Thank you for your review Hope to see you again! Best Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Trees are blocking the ocean so pictures are misleading, but beach is 120 seconds from the room. People are very nice, rooms are clean so no regrets. Ask the reception for Covid test, they arrange it for you. Food is average but pretty much same wherever you go throughout the coast.
Stayed 1 night in Mar 2022
Response from Hotel cocomar on 24 Mar 2022
Hello Dear Guest! We are really glad you enjoyed your stay at our hotel, we appreciate your comments Hope to see you again! Best Regards

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!!!!
Stayed 4 nights in Feb 2022
Response from Hotel Cocomar on 1 Mar 2022
Hello Kathryn! We are glad you enjoyed your stay at our hotel, we appreciate your comments Hope to see you again

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach hotel
Great short stay very clean well maintained service was excellent. Loved the staff very attentive will stay again gracias Tim and Barbara
Stayed 1 night in Feb 2022
Response from Hotel cocomar on 26 Feb 2022
Hello Timothy We are glad you enjoyed your stay here, we hope to see you again. We really appreciate your comments. Best Regards

6/10 Okay

Choong

Stayed 1 night in Feb 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a bit dated but very clean. The staff are very friendly and helpful. The restaurant serves very good food. A great steak can be had! The location is very isolated but there is plenty to do in the area so long as you have a car.
Stayed 3 nights in Feb 2022
Response from Hotel cocomar on 14 Feb 2022
Hello Michael! Thank you for your review, we appreciate your comments we hope to have you back in our hotel

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Paradise
A beautiful hotel on the best secluded beach in Costa Rica. Nice rooms and amenities. New bar and restaurant, good cocktails. Nice swimming pools. Walk out the front gate, 50 yards to the great beach. Don’t go here for crowds, you will probably be the only person on the beach.
Stayed 2 nights in Jan 2022
Response from Hotel Cocomar on 12 Jan 2022
Hello! We are glad that you enjoyed your stay in our hotel. Hope to see you here again Greetings

10/10 Excellent

sravanthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right across the beautiful beach. Staff was very friendly and helpful. The room was very clean and the beds comfortable. We really enjoyed our stay here and will definitely consider staying here again.
Stayed 3 nights in Dec 2021
Response from Hotel Cocomar on 6 Jan 2022
Hello Sravanthi! Thank you for your review, the opinion of our guest is really importan to us Hope to see you here again! Best Regards

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended place to stay along the beach
Despite the unexpected bad weather we liked the place and the location. The beach is right there, long and very pleasant. The complain I have is that I never got a receipt to show that I also paid taxes.
Stayed 1 night in Dec 2021
Response from Hotel Cocomar on 6 Jan 2022
Hello Joaquin! We are glad you enjoyed your stay in our hotel. We hope to see you here someday. Best Regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Swimming in the ocean was amazing. The tide is strong so keep that in mind for young kids.
Stayed 2 nights in Dec 2021
Response from HOTEL COCOMAR on 31 Dec 2021
Dear Andrew! Thank you for your comment We hope to see you again in our hotel. greetings!

10/10 Excellent

eliot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay over Christmas
We stayed over Christmas Eve and Christmas day. Staff was wonderful food was great. Yours were arranged and beach was right there.
Stayed 3 nights in Dec 2021
Response from Hotel Cocomar on 28 Dec 2021
Hello Eliot! Thank you for your review, it was really nice to meet you all guys and We hope to see you again in our hotel. Best Regards

8/10 Good

Juan F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Hotel Cocomar on 18 Sep 2021
Muchas gracias por tu comentario, esperamos verlo de nuevo en nuestro pequeño paraíso

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021
Response from hotel cocomar on 14 Jul 2021
thank you for your review We hope to see you again some day

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was crystal clear and perfect temperature. The staff were so understanding about my idioma pobre. They had fun teaching me new words. Bring bug spray for the beach. There us nothing the hotel can do about the biters on the beach. I had a marvelous black sand beach all to myself
Stayed 2 nights in May 2021
Response from Jean on 10 May 2021
Thank you very much for your review, we are happy to hear that you enjoyed your stay with us. Looking forward to welcome you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and beautiful. - love 6,Km gravel road, dusty - not so.
Stayed 9 nights in Feb 2021
Response from Jean Ruth on 21 Feb 2021
Thanks a lot for your candid review, we are glad that you enjoyed your stay with us. Looking forward to welcome you again.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved our stay at this beachfront hotel. We were blown away by the large full apartment like setting with 2 large balconies. The staff was wonderful, especially Jean who checked us in, arranged a tour to Manuel Antonio and worked in the restaurant. Tons of free amenities and very good breakfast. Relaxing at the quiet private beach with the provided beach chairs was so relaxing. So nice to get away from the hustle and bustle of the nearby cities. If you want a relaxing stay away from crowds of tourists, then this is your place. Definitely would recommend a car and to stop off at the grocery store to get any snacks for the room (full kitchen) on your way I , as the place is a bit off the beaten path, down an unlaced road (so worth it.)
The private beach
View from balcony
Balconies
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach and pool. Great restaurant and staff.
Stayed 2 nights in Mar 2020
Response from Cocomar team on 30 Mar 2020
Thanks for satying with us and for your comments, we hope you to come back!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Cocomar team on 30 Mar 2020
Thanks for satying with us and for your comments, we hope you to come back!!

10/10 Excellent

Kurt, Calgary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Location clean and secure. Apartments are spacious and have everything you need. We had to leave a day early as we had to fly back to Canada due to covid 19 call back by Goverment to come home. Did not receive a Credit for the one night . But we can understand it did sau none refundable.. The Restaurant is okay . Breakfast everyday the same but okay. We had 2 full dinners they were okay but nothing special. There is a Restaurant not to far called Mariposa that had great food and was very reasonable.
Stayed 7 nights in Mar 2020
Response from Cocomar Team on 20 Mar 2020
Thanks for your comments! We're glad you've had a good stay with us! It was a shame that you had to leave a day early!! We hope you can visit us again!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2020
Response from Jean on 17 Mar 2020
Gracias por su calificación! Saludos

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful place Cozy environment Pet friendly
Stayed 1 night in Mar 2020
Response from Jean on 10 Mar 2020
Thanks for your review, i hope you can visit us again. Regards

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and beach
This hotel is a little off the beaten path and a gem. I would highly recommend it. The hotel grounds are beautiful and the staff is very helpful and attentive. The beach is stunning - and black sand in places! We saw monkeys playing in the trees outside the hotel.Excellent hot water and wifi. Would definitely stay here again. This hotel was about a 50 minute drive to Manuel Antonio National Park, and we were glad that we weren't staying right in that area because it was extremely touristy and busy. If you are looking for a nice relaxing place to stay, look no further.
Stayed 2 nights in Feb 2020
Response from Cocomar Team on 10 Mar 2020
We´re so glad you've enjoyed your stay with us! Thanks for your comments. We hope seeing you soon here at our little piece of paradise!! Pura vida...

10/10 Excellent

Mich, Canada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is very secluded, rough roads to get to it Very helpful staff and quiet resort.No activities or entertainment. Food was good but breakfast is the same every day
Stayed 7 nights in Feb 2020
Response from Jean on 5 Mar 2020
Thanks for staying with us. Looking forward to welcome you again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach, the beach, the beach!! So beautiful and private feeling. Incredible sunsets. In the middle of the day the beach sand is so hot that you can’t walk on it, but there is a nice shaded area. The room and the pool were very nice too, and the food was good. A great stay!
Stayed 3 nights in Feb 2020
Response from Jean on 26 Feb 2020
Thanks a lot for your review, We are glad that you enjoyed your stay with us. Regards

10/10 Excellent

Ma, RIverview FLORIDA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. Ocean front and private beach. The property is well maintained and beautiful. The staff is top notch. Great location if you want to explore the Jaco and Quepos area. The on site restaurant has fresh delicious food, made fresh when ordered. Saying that, If it is busy it might take a few but worth the wait. We will stay here again 💜
Stayed 4 nights in Feb 2020
Response from Jean on 18 Feb 2020
Hello Hello! Thanks a lot for sharing your experience with the other travelers, we are so glad that you enjoyed your stay with us. Looking forward to welcome you again.

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020
Response from Jean on 18 Feb 2020
Thanks for rating us. Pura Vida

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area- quaint and quiet! The beach in Palo Seco was gorgeous and untouched. What an amazing find between two very touristy areas of Jaco and Quepos! The staff were incredibly friendly and accommodating. The rooms were very nice with a great view of the ocean. Food in the restaurant is slow but worth the wait! The views at sunset on the deserted beach were unprecedented! You can use boogie boards, beach chairs, hammocks, etc for free at the front desk. Pool area is also very nice and near the bar/restaurant.
Stayed 2 nights in Feb 2020
Response from Cocomar Team on 17 Feb 2020
We appreciate your comments and we´re glad you have had an amazing experience with us. We hope having you again here at this paradise with us!

6/10 Okay

Sri, Seattle

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice long beach for walks, no one on the beach. Great for lounging on the beach. Room and bathroom were not good, didn’t want to be in the room. Breakfast was so-so. Property is on a dirt road 5-6 km away from main road, not a lot to other than relax at the beach.
Stayed 1 night in Feb 2020
Response from Cocomar Team on 17 Feb 2020
Thank you for your feedback. We appreciate your comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This isthe best place i have ever stayed in costa rica..the best thing is the staff all live locally as the hotel is not located near a city center...the staff take great pride in the hotel and their jobs..the beach is amazing and empty...i want to especially thank warren and andrea .PURA VIDA
Stayed 3 nights in Feb 2020
Response from Cocomar Team on 11 Feb 2020
Thank you so much for your words. We're glad you have enjoyed your stay with us and have had a beautiful experience. Hope you come back soon!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Jan 2020
Response from Jean on 2 Feb 2020
Gracias por su calificación! Saludos

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with secluded beach, good food and very friendly staff!
Stayed 1 night in Jan 2020
Response from Jean on 8 Jan 2020
Thanks a lot for your review, we are glad that you enjoyed your stay with us. Regards

8/10 Good

Pavel

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Chad on 1 Jan 2020
Hello! We thank you very much for having chosen Hotel Cocomar. It was our great pleasure to be of service to you during the holidays and we hope to be able to serve you again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful small private resort seen monkeys at 6 am in all the coconut trees outside the room , I would recommed this place if your in the area
Stayed 2 nights in Dec 2019
Response from Jean on 11 Dec 2019
Thanks a lot for your review, we are glad that you enjoyed this paradise, I hope you can visit us again. Best wishes.

10/10 Excellent

Lila, Camarillo, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and definitely will be back. I loved the quiet seclusion of the beach with so much nature to enjoy and away from the crowds of some of the more touristy beaches. The staff at the hotel were so incredibly nice and the food at the restaurant was delicious. The pool area was very well maintained but the jacuzzi wasn't hot. The rooms are very good sized and comfortable with nice balconies. Best deal in Costa Rica!
Stayed 1 night in Nov 2019
Response from Jean on 8 Dec 2019
Hello Lila, Thanks a lot for your review, we appreciate it, and we are so glad that you enjoyed your stay with. I hope you can visit us again in a near future. Regards

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing beach and my favourite breakfast of the whole week staying at different hotels. To be honest we should of stayed here longer, everything was excellent!
Stayed 1 night in Nov 2019
Response from Jean Ruth on 29 Nov 2019
Hello Julie, we are so glad that you enjoyed your stay with us. Looking forward to welcome you again. Best Wishes