21/10 Sukhumvit Road, Na Jomtien, Sattahip, Chonburi
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 9 out of 38 reviews" "
10 - Excellent
9
Rating 8 - Good. 16 out of 38 reviews" "
8 - Good
16
Rating 6 - Okay. 9 out of 38 reviews" "
6 - Okay
9
Rating 4 - Poor. 2 out of 38 reviews" "
4 - Poor
2
Rating 2 - Terrible. 2 out of 38 reviews" "
2 - Terrible
2
7.8/10
Cleanliness
7.4/10
Staff & service
7.6/10
Amenities
7.0/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveller
Travelled with partner
29 Aug 2019
Liked: Amenities
It is a very large property and a lot of it needs some attention.
The pool areas are very good and in good condition.
The breakfast was very basic with eggs precooked and often cold.
The dinners in Pasta Pasta and the Lobby were very good.
Some mould in the bathroom was disappointing.
The pillows on the bed were too large and quite solid - not very comfortable
The Hotel is very bad, The bathroom was flooding , we had to change 3 rooms on the first day of arrival. On the last day of out trip there was no hot water ,we were sent to another tower called Ocean wing ,when we reached there for shower we were told no rooms available since we checked out but we had not. Communication is zero. No one can speak english it was all sign language . The
rooms were like from the 1950's Wifi was always disconnecting and would not work half the time. Airconditioning was also not working properly
Beautiful view, nice room, lovely amenities, close to pools and the beach. Kind and helpfull staff, breakfast at different wing.
However, at the beach lost kid’s toys, beware thiefs are lurking nearby.
Batchimeg
Stayed 2 nights in Feb 2019
6/10 Okay
Pan, Bangkok
30 Oct 2017
Liked: Cleanliness
Disliked: Staff & service
Big hotel but staff is not very nice
- Breakfast is average
- Huge area of the hotel.
- It was my first time there, I asked the security guard "where I can park my car? I booked for Tower wing". He said " ANYWHERE you want! Overhere overthere any. JUST PARK! " It was really unfriendly and rude in my thought.
- The big pool is under renovation so all guests have to go to the beachfront pool where don't have enough chair and umbrella. The guests have to find chair&umbrella by themself without advice from staffs who just standing and watching.
- My room was next to the renovating room that too noisy all day! This is unacceptable. I had to call to reception twice for stop that , but then an hour later the noise was back = ="
For overal, not impress with this place because of the staff and the management. I won't recommend this place to my friend.
Pan
Stayed 2 nights in Oct 2017
10/10 Excellent
Verified traveller
Travelled with family
5 Oct 2019
Liked: Cleanliness, staff & service, amenities
Riesige Anlage, lange Fußwege, nicht behindertengerecht zum Pool,