Outdoor pool

Reviews of GLOW Pattaya

4.5 out of 5
GLOW Pattaya
193/949 Moo 10, Pattaya South Sai 3, Tumbon Nongprue, Amphoe Bang Lamung, Pattaya, Chonburi

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 86 reviews" "
Rating 8 - Good. 27 out of 86 reviews" "
Rating 6 - Okay. 11 out of 86 reviews" "
Rating 4 - Poor. 4 out of 86 reviews" "
Rating 2 - Terrible. 3 out of 86 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jose, Nipomo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again on my next trip, good rooms,very clean everyday. And nice pool area to chill. Only bad review was other guest very rude no respect and very noisy (indian/pakistan)
Stayed 26 nights in Apr 2024
Response from June on 19 May 2024
I would like to take the opportunity to say thank you for staying here at GLOW Pattaya Thank you very much for a fantastic review as well as thank you for making our Hotel your preferred holiday destination. We truly appreciate your kind comment about all the wonderful things and to know that you have enjoyed your stay, I am happy that our team made an amazing stay and a positive impression on everyone, at GLOW Pattaya we would like to thank you once again from our hearts and we are looking forward to having you back soon!Kind Regards,Netnapa P Executive Assistant Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Not quiet at all!
Stayed 5 nights in Mar 2024
Response from June on 19 Mar 2024
Dear Mr. John,Thank; you for stay with us at GLOW PattayaI really appreciate that you rate us as highest score with a comment we are look forward to seeing you back in one day in the next futureKind Regards, Netnapa P Executive Assistant Manager

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff . Great security service . Night and day cheap laundry near by
Stayed 2 nights in Mar 2024
Response from June on 19 Mar 2024
Dear Mr. Michael,Greeting from GLOW Pattaya Thank you very much for nice reviews and great feedback to gave us we will share team member that you meet expectation look forwarding to see you back in the next futureKind Regards, Netnapa P Executive Assistant Manager

4/10 Poor

Scott

Stayed 1 night in Jan 2024
Response from Netnapa on 28 Apr 2024
Dear Valued guest,Greeting from GLOW Pattaya Thank you for rate us on Reviews we love see welcome you back in the next future Kind Regards, Netnapa PExecutive Assistant Manager

10/10 Excellent

stephen patrick

Travelled with partner
The cost was very reasonable.
Stayed 25 nights in Dec 2023
Response from Netnapa on 2 Feb 2024
Dear Mr. Stephen Patrick,Thank you for stay with us and give us a highest score on Review Look forward to seeing you in the next futureKind Regards, June

10/10 Excellent

Thomas

Travelled with partner
Good hotel good service Only behind hotel noisy bar but only for short time
Stayed 9 nights in Dec 2023
Response from June on 3 Jan 2024
Dear Mr. Thomas,Thank you for rate us on reviews We are truly appreciated that for your kind comment we are looking forward to welcome you back in the next future Kind Regards,Netnapa P Executive ;Assistant Manager

10/10 Excellent

Menqshen

Stayed 1 night in Oct 2023
Response from June on 10 Nov 2023
Dear Mr. Menqshen,Thank you for staying at GLOW Pattaya and rating us on Reviewslook forward to seeing you back one day,Kind Regards, Staff and Management Team

6/10 Okay

lee, yishun

Travelled with family
Disliked: Staff & service
staff service no good
Stayed 3 nights in Jul 2023
Response from June on 1 Aug 2023
Dear Mr Lee,Thank you for staying at GLOW Pattaya and rate us with a review we hope to welcome you back in the next futureKind Regards,Netnapa P Executive Assistant Manager

10/10 Excellent

Shravan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice property in Patayya... The only thing they need to improve is in terms of checkin experience .. overall this property is very nice
Stayed 2 nights in Jun 2023
Response from June on 18 Jul 2023
Dear Mr, Shravan,Thank you for choosing to stay with GLOW Pattaya Thank you for the feedback need to pay attention to training staff to handle this upon arrival, we hope to see you again soonKind Regards, Netnapa P Executive Assistant Manager

8/10 Good

toru

Stayed 1 night in Jul 2023
Response from June on 18 Jul 2023
Dear Mr Toru,Thank you for choosing to stay with GLOW Pattaya, we hope to see you again soonKInd Regards, Netnapa P Executive Assistant Manager

8/10 Good

Per M. Loose

Stayed 5 nights in Jun 2023
Response from June on 10 Jul 2023
Thank you for rate us on Review Hope to see you back to GLOW Pattaya soon

8/10 Good

Watcharachai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is nice and cosy, staff is very friendly and helpful. However, there's banging sound from another room and the door is not sound proof. Overall was great with reasonable price.
Stayed 2 nights in May 2023
Response from June on 2 Jun 2023
Dear Khun Watcharachai,It’s a pleasure for us to note your generous compliments of the services and facilities at GLOW Pattaya thank you. Positive feedback is always a strong motivation for our team to continuously provide a high level of service to our guests. Every bit of good news helps support our team. We once again thank you and look forward to seeing you soon at GLOW Pattaya,Kind Regards, Netnapa P Executive Assistant Manager

2/10 Terrible

AKIHIRO

Stayed 1 night in May 2023
Response from June on 2 Jun 2023
Thank you for choosing to stay with GLOW Pattaya we hope to see you again soon!”

10/10 Excellent

Marcus erik

Stayed 17 nights in May 2023
Response from June on 2 Jun 2023
hank you for choosing to stay with GLOW Pattaya we hope to see you again soon!”

8/10 Good

Svein

Stayed 8 nights in Apr 2023
Response from June on 12 May 2023
Thank you for choosing to stay with GLOW Pattaya we hope to see you again soon

6/10 Okay

SAIFUR RAHMAN

Travelled with partner
Liked: Cleanliness, staff & service
A bit away from the main attractions, but comparing with cost, this is OK. But, the cleanliness of towels and the arrangement of the washroom is not the best, which need some attention.
Stayed 1 night in Apr 2023
Response from June on 14 May 2023
Dear Mr. SaifurI want to take the opportunity to say thank you for staying here at GLOW Pattaya.I and the team would like to say apologies for your inconvenience stay we love to have feedback so that we can get improvements once again we do apologize for all that happen that did not make your stay a memorable experience, kindly acknowledge and get solutions for more improvement We are looking forward to welcoming you back again soon here at GLOW Pattaya, and I assure you will have a wonderful experience.Kind Regards,Netnapa PExecutive Assistant Manager

8/10 Good

Vathana

I like the lobby area nice and cool after I came back from an adventure, I can chill there. What I don’t like is the show walls not seal properly water leaking out every time I shower. All the stuffs okay.
Stayed 23 nights in Mar 2023
Response from June on 27 Apr 2023
Dear Khun Vathana,I want to take the opportunity to say thank you for staying here at GLOW PattayaMay I begin by thanking you for sharing your GLOW Pattaya experience it was a genuine pleasure to learn you enjoyed your time with us. By the way in terms of shower doors are not properly in good condition deal to our design and kindly noted your comment I hope this is not your last visit to GLOW Pattaya as nothing would give us greater pleasure than having the opportunity to welcome you again.Kind Regards,Netnapa PExecutive Assistant Manager

8/10 Good

Imma

Stayed 1 night in Apr 2023
Response from June on 7 Apr 2023
Dear Valuable Guest,Thank you for choosing to stay with GLOW Pattaya we hope to see you again soonKind Regards,Management Team

10/10 Excellent

Miss Jenjira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very good rate and service
Stayed 2 nights in Mar 2023

10/10 Excellent

Uttaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel impeccable avec belle piscine et fitness
Hôtel de construction assez récente et bien entretenu. Belle piscine au 8ème étage et salle de fitness impeccable. Hélas, pas proche du centre de Pattaya. Lieu calme. Petit déjeuner bien assorti: personnellement j'aurai aimé de trouver du bacon frit pour les oeufs au plat et des pancakes avec du miel.
Stayed 2 nights in Mar 2023
Response from JUne on 31 Mar 2023
Dear Mr. Uttaya,Thank you very much for your review of your recent stay at our hotel. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest's comment. Our main priority is to offer the best service, food and beverage, and a comfortable atmosphere at a good value for each and every guest. I greatly appreciate your comments about more choices of Breakfast that did not meet your expectation. I regret you experienced any discomfort or inconvenience while staying with us. Please be assured that your comments were taken to heart and I have looked into the situation personally. Corrective actions have been taken to ensure we improve and provide the best service and environment possible,Kind Regards,Netnapa P Executive Assistant Manager

10/10 Excellent

Brad

Stayed 7 nights in Mar 2023
Response from June on 31 Mar 2023
Dear Mr. Brad,Thank you for choosing to stay with GLOW Pattaya we hope to see you again soon

8/10 Good

AKIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スマートテレビ
部屋のテレビがスマートテレビで、NetflixやYoutubeのアカウントを持ってる人には最適!
Stayed 3 nights in Mar 2023
Response from June on 8 Mar 2023
Dear Ms. Akio,Thank you for choosing to stay with GLOW we hope to see you again soonKind Regards,Netnapa P Executive Assistant Manager

4/10 Poor

Mickey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me say that the rooms are ok , the beds are comfortable but the rooms are small , the poor cleaning ladies can not really clean since they are on there own , they need help , our floors in our room where never washed , the air conditioner is so dirty , it has never been cleaned , the pool has no shade , no umbrellas, the breakfast is not worth the money they don’t have whole wheat bread , only white bread , when we asked for whole wheat we told that’s not possible there are food for asians but North American not so much ,
Stayed 27 nights in Feb 2023
Response from June on 8 Mar 2023
Dear Mr. Mickey,Thank you for your stay and thank you for your comment I would like to personally apologize for the series of unfortunate incidents that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I have looked into each issue that you have noted. In an attempt to correct and improve our hotel policies and service, I hope you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back again. ,Kind Regards,Netnapa P Executive Assistant Manager

10/10 Excellent

Adrien

Liked: Staff & service, amenities, property conditions & facilities
Nice pool, beds are comfy
Stayed 10 nights in Feb 2023
Response from June on 8 Mar 2023
Dear Mr. Adrien,Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect. Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Pattaya ,Kind Regards, Netnapa P Executive Assistant Manager

6/10 Okay

Keith

Stayed 2 nights in Feb 2023
Response from June on 8 Mar 2023
Dear Mr. Keith,Thank you for choosing to stay with GLOW Pattaya we hope to see you again soon!”

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything that it said it would be
Stayed 3 nights in Feb 2023
Response from June on 24 Feb 2023
Dear Mr. Mark,Greetings from GLOW Pattaya Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to GLOW Pattaya one day soon! Staff and Management Team

10/10 Excellent

Alexandros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. On the top floor is the pool with an amazing view. Good breakfast with extremely kind staff. The same with the reception staff where they are friendly and smiling. Especially Jessie !! Thank you all. Greetings from GREECE
Stayed 14 nights in Feb 2023
Response from June on 24 Feb 2023
Dear Mr. Alexandros, I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel and especially Khun Jessie on her service is deeply appreciated and has been communicated to all the members of my team. Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at GLOW Pattaya , Kind Regards, Netnapa P Executive Assistant Manager

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fantastic
Stayed 2 nights in Feb 2023
Response from June on 18 Feb 2023
Dear Mr. Ali,It’s a pleasure for us to note your generous compliments of the services and facilities of our hotel, thank you. Positive feedback is always a strong motivation for our team to continuously provide a high level of service to our guests. Every bit of good news helps support our team. We once again thank you and look forward to seeing you soon at GLOW Pattaya ,Kind Regards,Netnapa P Executive Assistant Manager

8/10 Good

Lars Erik

Stayed 13 nights in Jan 2023
Response from June on 28 Jan 2023
Dear Mr. Lars Erik,Thank you for stay at GLOW Pattaya and rate us on Reviews ,Hope to see you back in the next future,Kind Regards,Management Team

10/10 Excellent

poonam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property with very helpful staff. Restaurant staff was superb, excellent chefs and service, impressed with the prices and quality of food. Had a pleasant stay.
Response from June on 28 Jan 2023
Dear Khun Poonam,I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team. Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at GLOW Pattaya

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, especially for the price. The pool on the rooftop was cool too! The only improvements I would suggest is for their to be more clearly visible access to bins outside of your room for once your in-room bin is full. Also, would be helpful if the cleaning staff left a new toilet roll and towel in a bag on your room door handle, instead of waiting to be asked for a new one daily. Otherwise, I was very happy with my experience and will stay at this place again.
Response from June on 18 Jan 2023
Dear Mr. Jamie,I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team. Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you with the very best in service and hospitality at GLOW Pattaya Kind Regards,Netnapa P Executive Assistant Manager

6/10 Okay

Duncan

Disliked: Staff & service
Response from June on 8 Mar 2023
Thank you for choosing to stay with GLOW Pattaya we hope to see you again soon!”

10/10 Excellent

Tatjana

Stayed 3 nights in Jan 2023
Response from June on 28 Jan 2023
Dear Valuable Guests,Thank you for staying at GLOW Pattaya and rate us on Reviews,Hope to see you back in the next future, Kind Regards, Management Team

10/10 Excellent

Andre, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this hotel is amazing! The staff were very kind and helpful. The hotel is fairly new and modern. The only downside is that it is not too close to the action. Still not far though.
Response from EAM on 13 Nov 2022
Dear Mr. Andre It’s a pleasure for us to note your generous compliments of the services and facilities of our hotel, thank you. Positive feedback is always a strong motivation for our team to continuously provide a high level of service to our guests. Every bit of good news helps support our team. We once again thank you and look forward to seeing you soon at GLOW Pattaya Kind Regards, Netnapa P Executive Assistant Manager

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
My stay at Glow was certainly good value as the room is quite spacious and well equipped; the gym and swimming pool are good; breakfast is nice and staff are friendly and efficient. The only negatives are the location (little far from the beach, nightlife and main shopping malls), and noisy guests can be clearlly heard through thin walls!
Stayed 2 nights in Aug 2022
Response from EAM on 6 Sep 2022
Dear Mr. Steven,Thank you very much for your kind review and I am pleased you enjoyed your stay at GLOW Pattaya Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.Kind Regards,Netnapa Puprasert Executive Assistant Manager

6/10 Okay

Mark

Stayed 3 nights in Aug 2022

10/10 Excellent

DEWANZO

Stayed 2 nights in Aug 2022

10/10 Excellent

Vilasinee, Edmonds

Stayed 1 night in Aug 2022

6/10 Okay

Osamah

Disliked: Cleanliness
I dont like that hotel at all
Stayed 2 nights in May 2022
Response from June on 13 Jun 2022
Dear Mr, Osamah, I want to take the opportunity to say thank you for staying here at GLOW Pattaya. I and the team would like to say apologize for your inconvenience stay we love to have a feedback that we can get improvements once again we do apologize We are looking forward to welcoming you back again soon here at GLOW Pattaya, and I assure you will have a wonderful experience. Kind Regards, Netnapa Puprasert Executive Assistant Manager

8/10 Good

Jitendra Kumar

Liked: Cleanliness, property conditions & facilities
Staff reluctantly helpful.
Stayed 20 nights in Nov 2021

8/10 Good

Yin Hong calvin

Stayed 1 night in Nov 2021

4/10 Poor

Jouni

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Netnapa on 2 Mar 2024
Dear Mr.Jouni,Thank you for stay at GLOW Pattaya and give us a feedback nice to from you we are look forward to seeing you soon ,Kind Regards, Netnapa P Executive Assistant Manager

6/10 Okay

Tsz Yin

Travelled with partner
Liked: Cleanliness
Inconvenient to walking street. No minibus available
Stayed 7 nights in Jan 2024
Response from Netnapa on 2 Feb 2024
Dear Mr. Tsz Yin,Thank you for stay with us and rate us on Reviews we are look forward to seeing you back in the next futureKind RegardsJune

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good but the location a bit far.
Stayed 1 night in Oct 2023
Response from June on 10 Nov 2023
Dear Mr. Vincent,Thank you very much for your review of your recent stay at our hotel. I greatly appreciate your comments about the good service and attentive care you received from our Hosts. I will be sure to share with all team members, as it truly helps reinforce their actions and positive attitudes to see such compliments.It is unfortunate to hear that the location was not to your liking.I am sorry to hear it was not as you expected. We hope you will visit another GLOW hotel in one of our many locations and find a nice fit for your personal enjoyment and vacation. We look forward to seeing you again soon at GLOW!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Otrevlig personal
Stayed 12 nights in Sep 2023
Response from EAM on 17 Oct 2023
Thank you very much for your review of your recent stay at our hotel. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest comment. Our main priority is to offer the best service, food and beverage, and a comfortable atmosphere at a good value for each and every guest. I greatly appreciate your comments about staff service that did not meet your expectations. I regret you experienced any discomfort or inconvenience while staying with us.Please be assured that your comments were taken to heart and I have looked into the situation personally. Corrective actions have been taken to ensure we improve and provide the best service and environment possible,Kind Regards, Netnapa P Executive Assistant Manager

6/10 Okay

Takahiro

Liked: Staff & service
排水溝が詰まっており洗面台に水が溜まり気持ち悪かった。他はそれなりに清潔だがクーラーの音がうるさ過ぎてなかなか寝付けない。値段なりと言ったところ。周辺には特に慣れてない人には行きずらい施設しかなく、基本寝るだけと割り切れるなら安価な割に広くて良いと思います。ただ朝食はどの味付けも非常に良かったです。メニューは少ないですが満足できます。
Stayed 1 night in Sep 2023
Response from June on 15 Sep 2023
Dear Mr. Takahiro,Thank you very much for your review of your recent stay at our hotel. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest comment. Our main priority to offer the best service, food and beverage, and a comfortable atmosphere at a good value for each and every guest. I greatly appreciate your comments about the room conditions during your stay that did not meet your expectations. I regret you experienced any discomfort or inconvenience while staying with us.Please be assured that your comments were taken to heart and I have looked into the situation personally. Corrective actions have been taken to ensure we improve and provide the best service and environment possible thank you again for taking the time to write to us and share your comments. My team joins me in sending you our best personal regards.

6/10 Okay

Kelvin

Stayed 3 nights in Aug 2023
Response from June on 15 Sep 2023
Dear Mr. KevinThank you for staying at GLOW Pattaya and rating us on Reviewslook forward to seeing you back one day,Kind Regards, Staff and Management Team

2/10 Terrible

Ting Kwok

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from June on 15 Sep 2023
Dear Mr.Ting KwokThank you for staying at GLOW Pattaya and rating us on Reviewslook forward to seeing you back one day,Kind Regards, Staff and Management Team

6/10 Okay

Chin Hei

Travelled with family
Liked: Staff & service
The hotel is relatively old, and the water in the bathroom is very slow.
Stayed 3 nights in Jul 2023
Response from June on 29 Jul 2023
Dear Mr. Chin Hei On,I want to take the opportunity to say thank you for staying here at GLOW Pattaya.I and the team would like to say apologies for your inconvenience stay we love to have feedback so that we can get improvements once again we do apologize for the hotel's need to maintain retouch and the water pressure need improvement, kind acknowledge and get solutions for more improvement We are looking forward to welcoming you back again soon here at GLOW Pattaya, and I assure you will have a wonderful experience.Kind Regards,Netnapa PExecutive Assistant Manager