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Overall, it was a nice studio setup. The only drawback is late check in or early check out. There is zero personnel depending on the hour which makes it difficult. Security guard didnt speak english and was fast asleep on the couch, so that didnt help either. For the money though its worth the booking since it is close to everything you will need.
Nice, clean and very nice staff! Good location also everything was perfect
Marlon
Stayed 1 night in May 2019
Response from Pat42 on 1 Aug 2019
Thank you for your review.
6/10 Okay
Stephen
25 Apr 2019
Disliked: Staff & service
Unblock your own toilet
We reported that the toilet was blocked and were given a plunger at reception to unblock by ourselves. When you pay hotel prices you expect hotel service.
Stephen
Stayed 8 nights in Apr 2019
Response from Pat42 on 13 Jun 2019
Dear Stephen.
Sorry for the inconvenience
We have never been informed of this issue.
If customers have problems using the room, we will have a housekeeper or technician to fix.
8/10 Good
Mark
18 Apr 2019
Good Again
Good I like the way they replaced towels and bed linen not like other places at VT^
We enjoyed 2 nights at these excellent apartments. Right next to the modern central shopping centre. The studio was very spacious and clean . Good sized balcony and bathroom. Would stay again. The pool was big. Location fantastic lots of great bars and restaurants and evening walks along the beach front.
Poor agent service and looking to charge any extra
My 7 year old daughter was ill and vomited some small amount of bile. We told the cleaners the next day and my daughter apologized. When checking out the owner of the agency acting as representatives to the apartment demanded an additional fee for this. The shower had no head and I had to request this get fixed.
Great view but not the room I booked, had no joy with the Management about it.
large room and the cleaners were good, very old and Tired Lifts, more like Ovens with the heat within.
The view was about 20% ocean, 80% other hotels and the bed was a bit stiff, so I found it a bit uncomfortable for sleeping, but everything else was pretty good.
Verified traveller
Response from Pat42 on 1 May 2018
Thank you for your comment.
8/10 Good
Thomas
3 Mar 2018
Liked: Cleanliness, room comfort
Decent Basic Lodging, Good Location
Pleased with the size, location, and condition of the unit despite being an older building. Located away from main party areas but still with easy access. It is essentially a condo unit, so limited service/amenities. Pool is decent, ended up spending more time there than the beach (was not impressed with Pattaya beaches...I've been spoiled by the islands).
Only real criticism would be the entry way. The building spans an entire block with one end backing onto beach road. Only one entry and that is at the other end, so if you want to go directly to beach road you have to take a random emergency exit stair down to parking lot and then walk out and down an alley...not the most convenient and no signage giving directions. Also check-in was a bit confusing as there are multiple companies on ground floor managing individual units and it was not immediately obvious which to go to.
Overall I would recommend in passing but not overly enthusiastically.
Just house keeping not good attention to detail this makes all the difference to a guest.
View was great space and comfortable
As I said just house keeping was about 3 in the afternoon before the room was cleaned
stanley
Stayed 2 nights in Jan 2018
Response from Pat42 on 28 Jan 2018
We apologize for the house keeping actions. We will develop and improve the service.
Right next to central mall/Hilton hotel, 10 min walk to walking street. Can catch baht bus right in front and get around easy. Room was nice and clean. Washer was a bit old but ok. On site many cheap laundry service, massage shops and coffee shop. I personally loved it there and will be back. You will have to pay 2000bht security deposit on arrival. You get it back as long as u don’t tear anything up. No isssues at all with staff and cleaning ladies came everyday and changed my sheets & pillow covers.
Bill
Stayed 16 nights in Jan 2018
Response from Pat42 on 27 Jan 2018
Thank you very much for taking the time to write a review for our accommodation. We are delighted that you enjoyed our service. The accommodation facilities we have been improving throughout. Our employees consider customer service very important.
I wish I could live in this place. It's perfect for just about anything. Its like home and the staff are like family. I miss this place.
Charles
Stayed 5 nights in Nov 2017
Thank you for taking the time to write us a review. We hope to see you next time.
2/10 Terrible
richard
3 Dec 2017
Disliked: Staff & service
where are you
Typical booking, however, at bottom of booking page a statement give a 8:00 pm deadline for checking in???
I arrive at checkin office at 7:45. They were closed and did not answer phone. Sign on door states they close at 7:00 pm???
Wasted hour serving for office. Street has no indication of name. The hotel room turned out to be a condo in an unmarked building of hundreds of private condos. I found building employees had no knowledge of this condo rental service. I had to book elsewhere.
Hotels.com refunded my payment with a $30 bonus. Unless the details of checkin process and building location are published, Hotels.com should remove this listing.
I have been staying with them many times in the past but this time the experience was not good, and we checked out with a bad taste and moved to another condo in the same building. The reception staff was not soft-spoken. The housekeeping staff was not good. They just refused to clean the utensils mentioning their new policy, although they used to clean in the past.They penalized us as per their No-smoking policy. One of the housekeeping staff saw us smoking on the balcony which is permitted, but the balcony glass door towards room was open. Who reads all these this fine points in a policy when you sign the policy? Not fair to treat the regular customers in the name of the policy. I wish they improve and train the staff.
Sunil
Stayed 2 nights in Nov 2017
We have explained our policies to all our customers prior to their stay and they are informed prior to their arrival, and then multiply the smuggling in the dining area in the room. Our room is non-smoking.
Great Kaneohe cation right next to a great mall with shopping and great food court. All different kinds of food and close to the beach.
Frederick
Stayed 2 nights in Nov 2017
Thank you very much for taking the time to write a review for our accommodation. We are delighted that you enjoyed our service. The accommodation facilities we have been improving throughout. Our employees consider customer service very important. We are so grateful to know that you are well looked after and like our accommodations. We will continue to improve our accommodation.
I have been to Pattaya like 7 times and this is by far the best hotel I have stayed. The staff is so friendly and the room was perfect. No charge for female guest. The pool and location perfect.
Charles
Stayed 4 nights in Sep 2017
Thank you very much for taking the time to write a review for our accommodation. We are delighted that you enjoyed our service. The accommodation is well-maintained by our guests. Our employees consider customer service very important.
10/10 Excellent
Verified traveller
Business traveller
20 Aug 2023
Liked: Cleanliness, room comfort
Full recommendation from me
Everything as expected. Pricing, cleanliness, location, facilities, all abobe what I expected and considerably better than many a European 4* hotel has ever been able to offer to me. Make sure you get upper floor accomodation, say, level 24 up.
A long weekend, first time in Pattaya. Ceap, Clean and fair room vith a fantastic view to the bay and near to Everything in peachful area. Good balcony to relax. Close to the beach and the night basar, easy to get to centrum and the action of Pattaya.
I paid want money back
Evening call no one answer arriving in the hotel late evening n one there office cloee at 19.00 no one answer the phone !!! Have witness pay p
Back immediatly.
Further no one not ever hotel around know this place loook around with moton
Bike taxi one hour !!! No sign outside whether on street nor on entrane
Reg dr.w.dressler
Very Close to central area of Pattaya and beach, room was very good with nice balcony and sea view, kitchen was not really equipped very good, so cooking no chance... but allover good and everything worked well, room Service every day was great. Big Swimming pool including enough chairs, we liked it!