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Reviews of Z by Zing

3 out of 5
Z by Zing
279/278-279 Moo 12 Somprasong Plaza, Jomtien Beach, Nongpreu, Banglamung, Pattaya, Chonburi

Reviews

8.0

Very good

Rating 10 - Excellent. 79 out of 272 reviews" "
Rating 8 - Good. 124 out of 272 reviews" "
Rating 6 - Okay. 45 out of 272 reviews" "
Rating 4 - Poor. 14 out of 272 reviews" "
Rating 2 - Terrible. 10 out of 272 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Cory

Travelled with family
Liked: Staff & service, property conditions & facilities
Good and walkable to the beach and night market. The bed was a bit hard, but doable for about 1 week, but not longer.
Stayed 14 nights in Apr 2024

8/10 Good

Md Amirul

Very clean
Stayed 1 night in Nov 2023

6/10 Okay

yee yat

Disliked: Amenities
Coffee corner not open for guests.Samsung a/c dripping, no key drop box.
Stayed 9 nights in Oct 2023

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Jason K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023

8/10 Good

Brien

Liked: Cleanliness, staff & service, property conditions & facilities
A definite value for the price
Stayed 4 nights in Jun 2023
Response from aon on 9 Oct 2023
Thank you for the great reviews from lovely customers.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel!
From start to finish our 2 week stay at Z by Zing was great. We arrived at 2am but no problem as they have staff at front desk 24/7. It's a budget hotel so dont expect minibars and room service. But you get a clean room with a fridge, free wifi, and a location that is less than a 5 min walk to Jomtien beach. It's a quiet place not a party place. Great for family visits. I highly recommend it for those looking to be near the attractions but want to save money on rooms.
Stayed 25 nights in May 2023
Response from aon on 7 Oct 2023
thank you for the good review

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

8/10 Good

Mark

Liked: Property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Fardad shahin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great staff. Clean in general. But the property was not as it was advertised. No gym, no swimming pool. No daily cleaning. The wardrobes are too old and smell of mould. The team was friendly and kind enough to move the room in to better.
Stayed 14 nights in Feb 2023
Response from thank you for the review,we will bring improvement on 28 Feb 2023
thank you for the review,we will bring improvements.

10/10 Excellent

james

Liked: Cleanliness, staff & service
Friendly staff, no problems at all… hot water and Ac we’re good …nice big room. the door to your room needed upgraded but there are security cameras everywhere, so that was a plus .
Stayed 4 nights in Feb 2023
Response from thank youfor the review. the hotel hopes to serve on 28 Feb 2023
thank youfor the review. the hotel hopes to serve you again.

8/10 Good

Gary

Stayed 3 nights in Jan 2023
Response from thank youfor the review. the hotel hopes to serve on 28 Feb 2023
thank youfor the review. the hotel hopes to serve you again.

8/10 Good

Gary

Stayed 3 nights in Jan 2023
Response from We look forward to serving you again. on 28 Feb 2023
Thank you for the good review and the hotel apologizes for something that went wrong. And will bring things that are wrong to fix quickly.

6/10 Okay

jeremy, Titusville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There were many things to like about this hotel. The staff were excellent, housekeeping was thorough, the price was good. The water was hot and plentiful, and rarely in Thailand hot water in the bathroom sink. The downside we’re old mattress that needed changing, weak WiFi on most floors, and a sixth floor that doesn’t have an elevator past the fifth and finally a 100 meter walk out to the main road.
Response from We look forward to serving you again. on 28 Feb 2023
Thank you for the good review and the hotel apologizes for something that went wrong. And will bring things that are wrong to fix quickly. We look forward to serving you again.

6/10 Okay

Ali

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Off the beach road but that's a good thing cuz it's probably quieter. Not much for decoration but nice large clean rooms. Great wifi. Friendly and helpful staff. I screwed up the reservation so we had to find another place for the final night as they were full. The manager did it in a heartbeat and literally 15 steps from door-to-door. Would stay there again and I'm fussy about safe, quiet and clean and they deliver. Recommend!
Response from aon on 7 Oct 2023
We would like to thank you for the great reviews from our lovely customers. We will bring Your review is great and the service is even better than before.

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room. Clean and comfortable. Slow wifi.
Stayed 2 nights in Sep 2022
Response from aon on 7 Oct 2023
Thank you for the good reviews for lovely customers.

2/10 Terrible

Kittiyaporn

Travelled with family and small children
Disliked: Cleanliness, staff & service
Cleaning staff were rude, I will never stay there again
Stayed 3 nights in Jul 2022
Response from Uma on 26 Jul 2022
Dear Sir/Madam, Greeting from Zing Hotels and Resorts!! First of all, we are apologized for make you get bad experinced in our hotel. How ever, Can you sharing your experience stay in this property because your feedback is will be lead to development and improvement for hotel service in the future. And we also sincerely hope that we will get another opportunity from you. You can send email dirrectly to reservation@hotelzing.net Ms. U-mawan K. Reservation - Zing Hotels and Resorts.

10/10 Excellent

CHARLESWORTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to beach, laundry services, barber shop, and massage.
Stayed 11 nights in Jun 2022
Response from Z by Zing Management on 6 Jul 2022
Thank you for staying at Z by Zing. Hope to see you again very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good and near beach and quite place. Good staff
Stayed 1 night in Dec 2020
Response from aon on 8 Oct 2023
We would like to thank you for the great reviews from our lovely customers. We will bring Your review is great and the service is even better than before.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 20 nights in Dec 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Option Near the Sea
Z by Zing was a late, economical booking for me. Staff were great as I was able to be moved to a more quiet room with no hassle at all. It is a great area of Jomtien and if economy and convenience are important to you then this is a sold option
Stayed 4 nights in Jan 2020
Response from aon on 7 Oct 2023
thank you for your good review from us. will develop even further

8/10 Good

Bikramjeet Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Mark

Stayed 1 night in Sep 2019

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good budget hotel but could be better if complimentary coffee in reception was avaliable for more reasonable hours
Stayed 7 nights in Jul 2019
Response from aon on 7 Oct 2023
Thank you for the good reviews for lovely customers.

8/10 Good

Norman Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Norman Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jontien
Good to see Jontien
Stayed 4 nights in Mar 2019

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cheap and clean a bit far from the road....
Stayed 1 night in Mar 2019
Response from aon on 7 Oct 2023
Thank you for the good reviews for lovely customers.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff great good location no complaints
Stayed 13 nights in Feb 2019
Response from aon on 7 Oct 2023
Thank you for the good reviews for lovely customers.

8/10 Good

Ramiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a room on griond floor which dissapointed be due to to noise and poor lighting,but was moved after discussing the situation. Every one was frienly and accompaning.
Stayed 6 nights in Feb 2019
Response from aon on 7 Oct 2023
We apologize for the inconvenience and It will be improved and corrected immediately.

8/10 Good

Thom, Jomtien

Liked: Cleanliness, staff & service, room comfort
Nice clean and well priced budget hotel with very friendly staff.
Stayed 4 nights in Jan 2019
Response from aon on 7 Oct 2023
Thank you for the good reviews for lovely customers.

8/10 Good

mr AN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Matthew

Stayed 5 nights in Nov 2018

6/10 Okay

Matthew

Stayed 1 night in Nov 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean, freshly decorated, big rooms with ice cold aircon, flat screen TV, fridge and WiFi, this budget hotel is punching way above its weight 11quid a night I payed and pound fir pound the best room I've stayed in while here, BUT and this may break the deal, it's on quite a dingy Rd off the main beach Rd it has a couple of local family run restaurants that have cheap local fair and quite a large chain hotel so it's not desolate and it's 2 mins walk to the beach with an abundance of small local restaurants as well as big fancier restaurants but it's miles from walking Street and full of predominantly Russian families and couples but 10 baht on the pickup taxi will take you to wherever you want to at that end off town
Stayed 4 nights in Nov 2018
Response from aon on 7 Oct 2023
Thank you for the great review from a lovely customer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Norman Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Shayan

Liked: Cleanliness
Ok for the value
Had booked 2 nights but decided to stay only 1. Didn't really like that we got the room on 1st floor. Bathroom had a weird smell and walls are thin so gets noisy from neighbors. Good enough for the cost though and if you aren't in the room a lot.
Stayed 2 nights in Nov 2018
Response from chanaon on 7 Oct 2023
We sincerely apologize. We will improve and fix it urgently.

8/10 Good

Norman Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent location this is four or five times that i have stayed here i shall be back in the early new year God willing
Stayed 27 nights in Oct 2018
Response from aon on 7 Oct 2023
Thank you for the good reviews for lovely customers.

2/10 Terrible

Syephen, Liverpool

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel was being refurbished when I arrived and I was swapped from one hotel to another all Zing hotels. Ended up in the Zing hotel far from we’re I wanted to be it was noise the breakfast was nothing worth mentioning they took my money and just put me we’re I did not want to be.
Stayed 13 nights in Sep 2018
Response from aon on 7 Oct 2023
We sincerely apologize. We will improve and fix it urgently.

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

Victor, Pattaya

Liked: Staff & service, room comfort
Disliked: Cleanliness
Really, Really far Away. Really, Really Dirty.
The hotel is really far away from both Pattaya and Jomtien's popular areas. It is generally okay, apart from the fact that I have been placed to the room where both the toilet and the sink were not cleaned after the previous guest, which is really, really terrible.
Stayed 1 night in Jun 2018
Response from aon on 7 Oct 2023
We apologize for the inconvenience and It will be improved and corrected immediately.

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet spot.
This is a nice budget hotel in a quiet street. The room was large and the bed was comfortable and wifi was very good.
Stayed 3 nights in Jun 2018
Response from tum on 13 Jun 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, just needs a better bed. Good value
The bed was too hard for my injured back and the location is not that great
Stayed 3 nights in May 2018
Response from tum on 22 May 2018
thank you very much for your reviews

2/10 Terrible

Adel, Los Angeles, California, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was not close to beach, does not have any amenities and when I complained about the mold in the room they said we can not change you the room....also the WIFI was not working and the assistant manger came and tried to tell me it is my phone problem ...and when I used the network by the phone carier it worked and he was so ashamed as he wanted to blame it on my phone.... anyhow...the room cleanliness was horrible that there was insects having cocoons on the walls and when I complained...they said no problem.......The worse was the mold out of the air conditioning...I can not stay in the room and stayed in the balcony.
Stayed 2 nights in Apr 2018
Response from tum on 7 May 2018
We are so sorry about that problem. We will try our best to improve it.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from tum on 9 Apr 2018
thank you very much

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money hotel in Pattaya
A quiet clean and friendly hotel Good staff giving an excellent service at a low price making it a lovely holiday hotel to stay
Response from tum on 4 Apr 2018
thank you so much