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Reviews of Ulu Cliffhouse

4 out of 5
Ulu Cliffhouse
Jl. Labuan Sait No. 315, Uluwatu, Pecatu, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

David, Vancouver

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
What started as a cute 7-room hotel ended with utter disappointment. Although our room was large, well decorated and opened onto a large deck, the perplexing incompetence of the management and staff was too hard to overcome. We were patient with the pool speakers being on until 3am (sometimes beyond, even on a Sunday), the LOUD weekend party, the shower never working (Had to be fixed daily as the water pump always failed) the meek breakfast menu, the $100 quote to do 2 bags of laundry (this is Bali not New York), the cloudy and dirty pool, 500m walk to the road etc etc etc etc... What we couldn't get past was being told that the room we had reserved for another week had been sold to someone else. We learned that we had to check out while on our way to a meeting and that we were effectively homeless. We had to leave our meeting, return to the hotel, pack, find somewhere new etc etc etc... All of that wasn't as horrible as the nonchalant attitude of the front desk. They didn't even attempt to apologize, make right, say sorry or anything. They simply cared that they sold the room that we were in for more money. This hotel is DISGUSTING!
Stayed 3 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with great amenities, views and delicious food. We recommend it for younger couples, since there are parties and DJ's playing most of the time. The food and drinks are great and our room was absolutely beautiful. The style was very Miami art deco with a huge gold tub, very fun place!. The staff was friendly and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Mara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! The views of the ocean were amazing from the pool deck and from our room. All the staff was very accommodating and friendly. We had an outdoor shower in our room and every detail here made our stay wonderful. Our room was cleaned every day and they provided laundry service as well. Enjoyed the fresh fruit, fresh juices, delicious food and hand-crafted cocktails garnished perfectly. The cold plunge was also a nice surprise too.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience at Ulu cliffhouse! Great vibes, great service and very accommodating staff.
Stayed 2 nights in Aug 2023

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay but I didn’t realise it was party night on night 2 and music wouldn’t stop until 2am. So left before the party got into full swing as I like to get my sleep! If you love the beach club vibe, this is a fabulous place to stay
Stayed 2 nights in Jul 2023

6/10 Okay

Paul

Disliked: Property conditions & facilities

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022