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Reviews of Crystal Crown Hotel Harbour View

3.5 out of 5
Crystal Crown Hotel Harbour View
217, Persiaran Raja Muda Musa,Pandamaran, Pelabuhan Klang, Pelabuhan Klang, Selangor

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Clyde

Liked: Cleanliness, property conditions & facilities, room comfort
A good modest hotel that is convenient for cruise departures. Several good restaurants on site.
Stayed 2 nights in Dec 2023

8/10 Good

Peter

Stayed 1 night in Nov 2023

6/10 Okay

TEH KOK

Stayed 5 nights in Sep 2023
Response from Reservation on 17 Nov 2023
Dear GuestThanks for the mark given. Please come again and alert us anything that can be improved.

6/10 Okay

Terry

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely disappointing Hotel
This was a extremely disappointing hotel. We had booked for three nights but left after first night. I will be looking for a refund. The hotel was grubby there was human hairs on furniture when we arrived. Lights & air con did not work. The only available food was at Chinese restaurant which was the worse meal I have ever had. The table cloths were stained. The only complimentary thing I can say about this visit was the young male receptionists we encountered were courteous & obliging. It has also been ver difficult to contact Hotels.com as we are on a world trip. Can hotels.com provide an email address to Deal with this issue.
Stayed 3 nights in Oct 2022

4/10 Poor

Dinesh

Travelled with group
Disliked: Property conditions & facilities, room comfort
Dont book
Bad hotel. Aircond not working and room is not clean.
Stayed 1 night in Jan 2022

10/10 Excellent

ANNIS RAJ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth it
Stayed 5 nights in Nov 2021
Response from sanie on 1 Dec 2021
Dear Guest Thanks for the comment.

10/10 Excellent

KHAIRUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Danial, JB

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, breakfast buffet only have 4 menus
Stayed 2 nights in Sep 2020
Response from sony on 13 Sep 2020
Thanks for the comment, During RMCO, buffet still not available.

10/10 Excellent

Hidehito

Stayed 8 nights in May 2022

10/10 Excellent

Hidehito

Business traveller, Travelled with partner
Liked: Staff & service
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Stayed 2 nights in Jun 2022