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Reviews of Fairfield Inn & Suites by Marriott Penticton

3 out of 5
Fairfield Inn & Suites by Marriott Penticton
602 Eckhardt Avenue West, Penticton, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 435 out of 701 reviews" "
Rating 8 - Good. 183 out of 701 reviews" "
Rating 6 - Okay. 47 out of 701 reviews" "
Rating 4 - Poor. 18 out of 701 reviews" "
Rating 2 - Terrible. 18 out of 701 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service and lovely restaurant we will stay here again when we visit again
Stayed 2 nights in May 2024
Response from Fairfield Team on 25 May 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

8/10 Good

Jose A

Travelled with family, Travelled with family and small children
Liked: Cleanliness
We loved our stay here
Stayed 3 nights in May 2024
Response from omar on 22 May 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers.We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

8/10 Good

Rachana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to everything.
Stayed 2 nights in May 2024
Response from Omar on 19 May 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers.We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward to welcome you again soon.Sincerely,Fairfield Team Fairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Maxine, North Saanich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is relative new and well maintained. If you enjoy a walk it isn't that fall to the lake. It's easy to get to but you really need a car to go for dinner. I was a bit disappointed that the pool was closed for maintenance, I wasn't made aware of that in advance.
Stayed 1 night in May 2024
Response from omar on 19 May 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers.We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward to welcome you again soon.Sincerely,Fairfield Team Fairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from omar on 19 May 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers.We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward to welcome you again soon.Sincerely,Fairfield Team Fairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ish on 11 May 2024
Dear Celine,Thank you for your positive review. We hope to seeing you again soon.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Fairfield Team on 9 May 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to Penticton for the Foreigner concert - the hotel was fantastic, will definitely stay there again.
Stayed 1 night in May 2024
Response from Front Desk on 6 May 2024
Greetings David,On behalf of our Fairfield crew, I'd like to thank you for your positive feedback. Looking forward to your return. Have a good one!Regards

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Omar on 7 May 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay with us and we hope to see you again soon.Warm Regards,Front Desk

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a king room but there wasn’t one available which was disappointing. However Omar at reception was so apologetic.. we were able to get treats (ice cream/chips/water/other food) for free. Although it was not what we booked - these things happen. Customer service was excellent! Would certainly my go back there.
Stayed 1 night in May 2024
Response from Omar on 7 May 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay with us and that our team was able to contribute to a positive experience. We hope to see you again very soon.Warm regards,Front Desk

8/10 Good

Gordon

Clean and quiet
Stayed 1 night in May 2024

10/10 Excellent

SU HWA

Stayed 2 nights in May 2024
Response from Fairfield Team on 24 May 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for my needs. Pool was nice and clean, rooms spacious.
Stayed 4 nights in Apr 2024
Response from Ish Sharma on 30 Apr 2024
Dear Guest, Thank you for your positive respond. We hope to see you again.

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ish Sharma on 30 Apr 2024
Dear Guest, Thank you for your review. We hope to see you again.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. They allowed me an early check in and late check out which was incredibly helpful.
Stayed 6 nights in Apr 2024
Response from Front Desk on 29 Apr 2024
Greetings Michelle, On behalf of our Fairfield crew, I'd like to thank you for your positive feedback. Looking forward to your return. Have a great day!Regards

8/10 Good

Chantelle

Stayed 2 nights in Apr 2024
Response from omar on 19 May 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers.We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward to welcome you again soon.Sincerely,Fairfield Team Fairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Ishika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aman on 28 Apr 2024
Dear Guest, Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon. Sincerely, Fairfield Team Fairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Shari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have free EV charging for guests. The rooms are clean and spacious. The TVs are already setup for viewing Netflix, Youtube and Prime or for casting from your mobile device. The staff is friendly and accommodating. The elevators are quiet and quick. There are nice extra touches like lemon water in the lobby and bathrobes.
Stayed 1 night in Apr 2024
Response from Ish Sharma on 16 Apr 2024
Dear Guest, Thank you for the positive review. It encourages us to give our best every time. We hope to see you soon again.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Fairfield Team on 17 Apr 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Deanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close to Penticton Trade and Convention Centre, SOEC and casino. Walkable to main street for lots of dinning options.
Stayed 2 nights in Apr 2024
Response from Omar on 15 Apr 2024
Dear Guest,Thanks for giving your feedback and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Jason

Stayed 1 night in Apr 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ish Sharma on 16 Apr 2024
Dear Guest, Thank you for your positive review. We hope to see you soon.

10/10 Excellent

Karley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful large rooms. Very quiet!
Stayed 1 night in Apr 2024
Response from Omar on 15 Apr 2024
Dear Guest,Thanks for giving your feedback and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our family stayed at this property to see the Harlem Globetrotters at the SOEC. It was an easy 5 min walk to the venue. The room was large, clean and modern. The staff were very friendly as well. We would definitely stay there again!
Stayed 1 night in Jan 2024
Response from Fairfield Team on 10 Apr 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Joseph A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had very noisey people above us!
Stayed 1 night in Apr 2024
Response from Fairfield Team on 9 Apr 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Silviu

Stayed 1 night in Apr 2024
Response from Aman on 28 Apr 2024
Dear Guest, Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon. Sincerely, Fairfield Team Fairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was great.
Stayed 1 night in Apr 2024
Response from Aman on 7 Apr 2024
Dear guest , Thank you for staying with us we are glad to hear that you liked your stay with us we are looking forward for your next stay with us.

10/10 Excellent

Juliana

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and centrally located
Stayed 1 night in Apr 2024
Response from Ish on 6 Apr 2024
Thanks, Juliana, for the positive review. We hope to welcome you again soon. Cheers!

10/10 Excellent

Meagan and Darren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very quiet, spacious and clean. Very nice hotel!
Stayed 2 nights in Mar 2024
Response from Fairfield Team on 2 Apr 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Gregory

Travelled with partner
Close to Penticton Golf Course. Great accommodations.
Stayed 2 nights in Mar 2024
Response from Front Desk on 2 Apr 2024
Thanks for the feedback, Gregory. Have a great day!

10/10 Excellent

Paul, Surrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was geeat
Stayed 2 nights in Mar 2024
Response from Ish on 1 Apr 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lovely lady that checked us in accommodated us perfectly thanks so much
Stayed 1 night in Mar 2024
Response from Ish on 29 Mar 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel crew as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Garth, Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Service was great! I left my charger in the room, however, when i went back the staff were so wonderful about finding it.
Stayed 2 nights in Mar 2024
Response from Ish on 26 Mar 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel crew as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Ish SharmaFront Desk Assoicate

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, well kept property. Friendly staff, excellent amenities and free full breakfast. Will be back next time we are in Penticton.
Stayed 1 night in Mar 2024
Response from Ish on 25 Mar 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Ish SharmaFront Desk

6/10 Okay

Lori

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We booked for 2 nights. Front desk service was good. Room was not very clean & had odour. Not cleaned the next day & no towels.
Stayed 2 nights in Mar 2024
Response from Fairfield Team on 23 Mar 2024
Dear Guest,We received your feedback about your recent stay with us. First and foremost we want to sincerely apologize for this. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectation.It has been shared with the Housekeeping team to take a necessary step so it doesn't occur in future again. Once again, we apologize for this and look forward to welcome you again soon.Sincerely,Fairfield Teamfairfieldpenticton@marriott.com

10/10 Excellent

Kayla

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 20 Mar 2024
Thank you, Kayla, for leaving the review. Have a great day!

10/10 Excellent

Jeanine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, super friendly staff, kept very clean, very nice rooms, and a great complimentary breakfast
Stayed 4 nights in Mar 2024
Response from Front Desk on 9 Mar 2024
Thanks for the feedback Jeanine. Have a great day!

10/10 Excellent

Sibylla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience and quality of service at this property. A bonus for me was oat milk for my morning coffee.
Stayed 1 night in Feb 2024
Response from Front Desk on 5 Mar 2024
Thanks for the feedback, Sibylla. Have a great day!

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean with nice comfotable rooms. The breakfast was great and we loved the pool and hottub. Will stay there again the next time in town.
Stayed 1 night in Feb 2024
Response from Front Desk on 4 Mar 2024
Thanks for leaving the review Linda. We appreciate your feedback. Have a good day!

10/10 Excellent

Ganga

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for stay in penticton
Stayed 1 night in Feb 2024
Response from Fairfield Team on 28 Feb 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

8/10 Good

matthew

Stayed 3 nights in Feb 2024
Response from Front Desk on 20 Mar 2024
Thank you for leaving the review, Matthew. Have a great day!

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 3 nights in Feb 2024
Response from Fairfield Team on 27 Feb 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

margaret

Liked: Cleanliness
All good
Stayed 2 nights in Feb 2024
Response from Fairfield Team on 27 Feb 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Issac

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Fairfield Team on 23 Feb 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

6/10 Okay

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thanks for the review. We look forward to seeing you soon. Thanks!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great served my needs perfect
Stayed 1 night in Feb 2024
Response from Fairfield Team on 22 Feb 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable hotel that is a 5min walk to the SOEC. Very comfortable beds with great pillows.
Stayed 1 night in Feb 2024
Response from Fairfield Team on 19 Feb 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Kiranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2024
Response from Fairfield Team on 19 Feb 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice warm breakfast. Tea and water available anytime. Would prefer they offered 2 option of pillow sizes instead of 4 of the same size.
Stayed 1 night in Feb 2024
Response from Fairfield Team on 18 Feb 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton

10/10 Excellent

Shelagh

Travelled with family
Liked: Property conditions & facilities
Quiet, clean hotel. Comfortable beds. Great pool area.
Stayed 1 night in Feb 2024
Response from Fairfield Team on 18 Feb 2024
Dear Guest,Thank you for giving us a perfect rating and we hope you’ll recommend our hotel to other travelers. We're sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again soon.Sincerely,Fairfield TeamFairfield Inn & Suites by Marriott, Penticton