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"Basic housekeeping needs improvement, breakfast uninspiring, staff very good"

"Building seems old , one lift and the escalator was not operational. "

"Hickok I I buy k I. Obi u I. Uvj"

"The staff were a standout; friendly, helpful, "

"Good location,easy walk to train station and supermarket Restaurants close by,the surrounding area needs a bit of an upgrade but generally a good experience "

"Best hotel in WA"

"The hotel foyer, restaurant and exterior give off a classy 5 star establishment as is the price per nights but the rooms do not live up to that. Beds are comfortable but the rooms look tired. Bathrooms still have showers over the baths which are difficult to get in and out of. No decent coffee (pod machine) or tea in the rooms. A must at all good establishments. Just the very cheap variety Room faced the street and although there was a balcony it wasnt somewhere pleasant to sit ."

" Very comfortable stay"

"The Norfolk is in a very central part of Freo, with the markets across the road and other bars, cafes and restaurants nearby. The room was huge, clean and quite modern considering the age of the building. I've always considered the Norfolk staff to have great customer service however this went up a notch when checking in and out. I've visited the Norfolk many times however this was my first stay and i'm really glad i chose it. The pub closes at midnight so no need to worry about noisy patrons. Hopefully i'll be able to stay there again some day. "