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"Checked in, receptionist was lovely. Climbed a load of stairs, along some corridors, down some stairs and up some more, finally got to our room, not a towel to be seen. Away back up and down all the stairs to ask for towels and then back up and down all the stairs again. Finally got to relax after driving all the way from Cornwall. Carpark was good, room was ok. Not the cleanest and the shower had more water coming out the hose than anywhere else. The restaurant had food, roast dinner with the toughest beef known to man but the meal as a whole was good. Bed was comfy and had a good nights sleep. In the morning. Headed for breakfast. Never been here before so used our psychic powers to figure out what the score was. The woman in the breakfast room had an abrupt tone about her but was pleasant enough. All the staff of the day started to arrive and congregate behind the bar having loud conversations about what was happening in which rooms and why. You know, the kind of mindless chat you want to hear first thing in the morning. Went out for a smoke before paying and heading back to our room to finish packing. Walked back in to what can only be described as the breakfast room lady looking very shifty, making faces to another guest in an attempt to hide the fact we were being spoken about. Checked out and never looked back. Wont be staying here again. The staff clearly prefer to chat about guests rather than do their job and provide a professional service. "

"Great staff, great breakfast."

"Clean room, brilliant shower , very comfortable bed ."

"Shower poor, room tired"

"We were going to the races and the location was good for this. The staff were very friendly and helpful especially Anna on reception."

"Every thing was fine a good break for us"

"Everything was fine."

"We really enjoyed our stay at Ballathie. The staff were very helpful and friendly and took great care of us and our dog. The property is beautiful and the food was excellent."