6/10 Cukup Baik
Sophie
1 Sep 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Thank you for giving me an early check-in and the first girl on reception was friendly. The pool, sauna, steam room and jacuzzi were fabulous, as was the guy working there. Unfortunately the bed was really uncomfortable, I’d upgraded to a king as a treat and it was clearly 2 single beds clipped together with very different firmness. Also, I went down to breakfast quite last minute, but still within the time, and got a really rude “welcome” from the man on duty he raised his eyebrows, rolled his eyes tapped his watch and said “breakfast is over” with zero humour, which is especially unnecessary as it’s a buffet set up and a self service coffee machine, so I was serving myself and not asking for extras. And then the staff were loudly clearing up around those of us finishing our breakfast which was poor, we are still paying guests after all! Also there was mould on the toasting bread. I also didn’t receive the request for feedback until some 5 hours after I’d checked out and you asked me to please give it before checking out?!
Sophie
Menginap 1 malam pada bulan Agustus 2025