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Phnom Penh Era Hotel

4.0 star property
Aromatherapy treatments and delicious Asian cuisine await at this upscale retreat, where guests can relax by the pool or venture out to discover local attractions.

Choose dates to view prices

Located in Chamkar Mon, Phnom Penh Era Hotel offers a refined escape. Enjoy rejuvenating spa treatments or savor Asian dishes at two restaurants. The pool provides a refreshing respite with comfortable sun loungers and protective umbrellas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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About this property

Phnom Penh Era Hotel

  • Upscale hotel near Royal Palace
  • A poolside bar, a terrace and an art gallery on-site are just a few of the amenities provided at Phnom Penh Era Hotel. Treat yourself to a hot stone massage, a facial or aromatherapy at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a coffee shop/cafe.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
    • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
    • Free newspapers, massage treatment rooms and meeting rooms
    • Coffee/tea in reception, a ballroom and a computer station
  • Room features
  • All 176 rooms include comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with deep-soaking baths and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Electric kettles, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 July 2025 to 1 July 2026 (dates subject to change).
The following facilities or services will be unavailable from July 1 2025 to June 29 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Breakfast
  • Business centre
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 27.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 15 per person (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 27.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Phnom Penh Era Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 6:00 AM to 9:00 PM. One of the swimming pools will be unavailable from July 1 2025 until June 29 2027 (dates subject to change).

Is Phnom Penh Era Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phnom Penh Era Hotel?

Limited spots are available.

What time is check-in at Phnom Penh Era Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:00 AM.

What time is check-out at Phnom Penh Era Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Phnom Penh Era Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per person applies.

Where is Phnom Penh Era Hotel located?

Located in Chamkar Mon, this spa hotel is within a 10-minute walk of Wat Moha Montrei and Monireth Boulevard. City Mall and Tuol Tom Pong Market are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

7.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 17 out of 36 reviews
Rating 8 - Good. 11 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

Reviews

Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel to stay at and it’s conveniently located close to many markets and attractions.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Robert

Liked: Staff & service
My room was great. Loved the wood in my room. Breakfast was pretty good to ok. Coffee wasn’t good. Staff were wonderful and helpful. Pool and area were rough but ok. Location was ok.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Paul

Liked: Staff & service
Location not the best, staff were fabulous, is a 24/7 supermarket 50 mtrs up the road.
Stayed 14 nights in Jun 2024
Verified

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean property with excellent service.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Brady

Liked: Cleanliness, staff & service
Disliked: Amenities
Bar at pool area was closed. And so no way to order drinks or food. Only able to attend breakfast buffet.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Bryan

Liked: Staff & service, property conditions & facilities
Cleanliness 👍 Shower head and tub very poor design of location
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Ernest William

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 12 nights in Oct 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel

L'hôtel est situé loin du centre mais très chambre agréable. Petit déjeuner excellent et personnel adorable.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean. Great location
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

bertrand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Robbery in my suitcase in my room!!!

Last stay my sunglasses were stolen in my room. When I asked for compensation the management denied facts and didn’t offer any compensation. I am travelling the world and it never happened. This was my last stay at ERA, I will change for a better hotel with honest staff (or responsible). To ERA management, I will make a much noise as possible so that all my contacts ignore your hotel or at least are aware how bad you treat your customers. BAD PEOPLE
Stayed 1 night in May 2019
Verified

10/10 Excellent

Tianting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

I got the corner suite, room was huge, had a commercial kitchen. Prices are reasonable, $15 Khmer massage. Free breakfast had a good selection. Free parking. Higher floors had good views of the city.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

HYOJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박시설의 위치는 그다지 좋지않았지만, 내부 시설은 깔끔하고 좋았습니다. 직원들은 매우 친절했으며, 서비스또한 만족스럽습니다.
Stayed 6 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
プノンペンの中心部。
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra valuta för pengarna

Ett relativt nybyggt hotell. Ligger en bit från stan. Det gav valuta för pengarna. Personalen borde nog få mer kurser i engelska då det var svårt att kommunicera med de flesta
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Daniel

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Poor staff attitudes. Most staff are unhelpful and not able to communicate in English. This hotel caters mostly for Chinese national tour groups and local conference delegates. Bad breakfast choice. Food and drinks were not replenished. As paying guests, you have to "fight" for seats and food with hotel staff mainly their own management staff who dine about 9.30am. Dining tables were left dirty and used silverwear weren't replaced for new dining guests.
Stayed 7 nights in Oct 2018
Verified

10/10 Excellent

Kwangjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮은 4성급 호텔.

구시가지였다는데 조용하고 호텔은 깨끗하고 좋았습니다. 입구에 올라가는 계단이 좀 버거웠지만 짐 들어주시는분이 들어주면 편함..내가 들고 올라가면..첫인상이 안좋을지도 ㅋ..욕실은 분리형으로 깔끔하고 좋았습니다. 가격대비 훌륭한듯..
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel Located near the Russian markets and S21Staff were first rate and helpful, the breakfast buffet had a very good selection, coffee was very good. Great rooftop swimming pool gym and sauna
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean hotel. Breakfast could have been better.
Stayed 2 nights in Jul 2018
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

宿泊客が問題

立地が今ひとつ。近くに推奨するレストランは無いと言われた。宿泊客が、うるさい。ロビーを初め、レストランで大きな声で話していた。不愉快。
Stayed 3 nights in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

清潔感のあるホテル

清潔で、居心地の良いホテルでしたが、中国人観光客がいっぱいでうるさかったです。
Stayed 3 nights in May 2018
Verified

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Songkhran visit

Easy to locate hotel, good breakfast, good friendly staff....
Stayed 6 nights in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it

Clean hotel. Nice service. Good breakfast. Would stay again! :)
Verified

6/10 Okay

Jonas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel wrong description.

Actually a quite nice hotel. But very disappointed about the description of the room. Paid extra for a bigger room with 2 rooms and even a fireplace. Got the same room as if I had paid 20% less. When I told management they said sorry, but gave no refund or compensation.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

sangkyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Verified

10/10 Excellent

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in Phnom Penh

Amazing hotel. Very big room, nice views, all super clean and good breakfast