Outdoor pool, a heated pool, pool loungers
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Reviews of 3 Palms

3.5 out of 5
3 Palms
7707 E McDowell Rd, Scottsdale, AZ

Reviews

8.0

Very good

Rating 10 - Excellent. 2145 out of 4320 reviews" "
Rating 8 - Good. 1017 out of 4320 reviews" "
Rating 6 - Okay. 449 out of 4320 reviews" "
Rating 4 - Poor. 304 out of 4320 reviews" "
Rating 2 - Terrible. 405 out of 4320 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good for the price
Stayed 1 night in May 2024
Response from Gm on 2 May 2024
Thank you

10/10 Excellent

Jordan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for an easy trip
Stayed 1 night in Apr 2024
Response from Gm on 2 May 2024
Thank you

4/10 Poor

Rose

Stayed 1 night in Apr 2024

10/10 Excellent

Liang, Suzhou

Liked: Cleanliness, staff & service, property conditions & facilities
The environment is good
Stayed 1 night in Apr 2024
Response from Gm on 2 May 2024
Thank you

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Joycelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jet tub button didn’t work but overall the place was great very chill an quit area
Stayed 2 nights in Apr 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Gm on 2 May 2024
Thank you for the rating

8/10 Good

Debra s

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice. The one thing is this property has no breakfast options there is a Mexican restaurant that is very near the property has a bar.
Stayed 2 nights in Apr 2024
Response from GM on 30 Apr 2024
Thank you for your feedback.

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't care for the policy regarding pool towels
Stayed 2 nights in Apr 2024
Response from GM on 30 Apr 2024
Yes we have that policy in place due to too many towels coming up missing. We have to keep track of them unfortunately.

8/10 Good

Heather, Napa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Great pool and hot tub. Friendly staff. Clean rooms.
Stayed 4 nights in Apr 2024
Response from GM on 30 Apr 2024
Thank you

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Anicet

Travelled with partner
Liked: Cleanliness, amenities
The hotel was nice
Stayed 3 nights in Apr 2024
Response from GM on 30 Apr 2024
Thank you

8/10 Good

Robert

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for Scottsdale hotel and perfect location.
Stayed 2 nights in Apr 2024
Response from GM on 30 Apr 2024
Thank you Robert

6/10 Okay

Robert

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Only complaint I have was about the TV had lines going straight up and down it and it was not replaced as I told front desk.
Stayed 1 night in Apr 2024
Response from GM on 30 Apr 2024
Thank you we will look into this.

4/10 Poor

Gregg, St Louis

Travelled with partner
Disliked: Staff & service, amenities
Check in was OK. However, after a very long day, we were locked out of our room as the key card would not work, went to front desk and was given replacements, those did not work a she plugged in the incorrect room, third attempt still did not work, called maintenance to let us know, did not show, went back to front desk at which time he finally showed up
Stayed 2 nights in Apr 2024
Response from GM on 30 Apr 2024
We apologize for the inconvenience you experienced during your stay with us.

10/10 Excellent

Trina

Stayed 1 night in Apr 2024
Response from GM on 30 Apr 2024
Thank you Trina

6/10 Okay

Clay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Likes: convenient location to downtown Scottsdale, large parking lot, nice pool area, friendly and professional staff Dislikes: old facility in need of serious updating, noisy equipment (weird buzzing noise outside our room most of the time we were there), first floor walkways smelled strongly of urine
Stayed 1 night in Apr 2024
Response from GM on 30 Apr 2024
Thank you for the feedback

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities
Grrat place
Stayed 2 nights in Apr 2024
Response from GM on 30 Apr 2024
Thank you

6/10 Okay

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room had a space between carpet and tile going to bathroom. The carpet strip was exposed and cut my foot up pretty good! Was bleeding and painful for a few days
Stayed 3 nights in Apr 2024
Response from GM on 30 Apr 2024
Just a friendly reminder that the front desk is open 24 hours a day and there is always someone there so if anything like this happens it will be dealt with.

10/10 Excellent

Lynette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the perfect view of the pond across the street and pool area was nice and clean! Room was clean and loved the jacuzzi bathtub. The key card would be a struggle sometimes unlocking the door, but otherwise had no problem with the place. 9/10 would recommend.
Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Thank you Lynette for the feedback & the 5/5 rating! We look forward to your next stay with us.

8/10 Good

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities
The manager was great and helped with anything needed.
Stayed 2 nights in Apr 2024
Response from GM on 30 Apr 2024
Thank you Michael

6/10 Okay

Tammy

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Reported issue of tub drain being clogged. Never resolved over the 3-night stay. Opened snacks (chip bags, cookies, crackers) left in the kitchen. Dirty Q-tip left on the dresser.
Stayed 3 nights in Apr 2024
Response from GM on 28 Apr 2024
We apologize for any inconceinence you experienced during your stay with us

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved the park across the street.
Stayed 1 night in Apr 2024
Response from GM on 27 Apr 2024
Thank you

10/10 Excellent

Sonnie

Stayed 1 night in Apr 2024
Response from GM on 27 Apr 2024
Thank you

10/10 Excellent

Bruce

Very relaxing and intimate
Stayed 5 nights in Apr 2024
Response from GM on 27 Apr 2024
Thank you

10/10 Excellent

Peris Wyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No nonsense hotel. No frills but was clean, convenient to area attractions and the pool was awesome.
Stayed 3 nights in Apr 2024
Response from GM on 27 Apr 2024
Thank you

6/10 Okay

Sigrun

Travelled with group
The hotel is right on the greenway which is pleasant for biking and walking. The air conditioner is a bit smelly.
Stayed 3 nights in Apr 2024
Response from GM on 27 Apr 2024
Oh no well our lobby is open 24/7 so if any issues arise we are always available to accomodate you in any way we possibly can. We apologize for any inconveinence you had and we hope you will stay with us again sometime.

8/10 Good

Terry

Liked: Property conditions & facilities
Greenbelt across the street..with play areas for children
Stayed 1 night in Apr 2024
Response from GM on 27 Apr 2024
Thank you

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a grea stay thank you
Stayed 3 nights in Apr 2024
Response from GM on 28 Apr 2024
Thank you

8/10 Good

Willie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Enjoyed my stay would stay here again.
Stayed 2 nights in Apr 2024
Response from GM on 27 Apr 2024
Thank you so much

4/10 Poor

Arun

Business traveller
Liked: Property conditions & facilities
Property was fine, there was no housekeeping service. The linens could use improvement.
Stayed 2 nights in Apr 2024
Response from GM on 28 Apr 2024
We apologize for any inconveinence you experienced and I will be looking into this.

10/10 Excellent

Aurora, Phoenix

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and grounds. Love the park right across the street.
Stayed 2 nights in Apr 2024
Response from GM on 28 Apr 2024
Thank you

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view!
Stayed 1 night in Apr 2024
Response from GM on 24 Apr 2024
Thank you

8/10 Good

Agnes, St Albert

Travelled with partner
Easy checkin.
Stayed 1 night in Apr 2024
Response from GM on 24 Apr 2024
Thank you

4/10 Poor

Ruthanne

Liked: Staff & service
Disliked: Property conditions & facilities
Old keycard system with cards that easily demagnetize requiring multiple trips to the office. Room was clean but had strong odor of cleaning solution. Fair for quick overnight stop.
Stayed 1 night in Apr 2024
Response from gm on 24 Apr 2024
We do apologize for any inconveinence you experienced during your stay with us.

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well equipped with plenty of towels, dishes and cookware. We thought the bed was comfortable, pillows were fresh. Staff was friendly and extremely helpful. The property had many fun activities and pool areas. We did think some of the property game areas could be cleaned up a bit, I don’t think they were used often such as horseshoes and putting area. The multiple pools were wonderful however could have been cleaned better as well. Overall we really enjoyed our stay and would return.
Stayed 1 night in Apr 2024
Response from gm on 24 Apr 2024
Thank you Adrienne for the great feedback. We look forward to your next stay with us!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great!
Stayed 3 nights in Apr 2024
Response from gm on 24 Apr 2024
Thank you

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected.
Stayed 1 night in Apr 2024
Response from Gm on 22 Apr 2024
Thank you

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay and great value for the cost. It is clean and pretty and has daily cleaning service with a made bed and clean towels. The staff was helpful.
Stayed 3 nights in Apr 2024
Response from gm on 23 Apr 2024
Thank you for your feedback

10/10 Excellent

Lilly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the room with the jetted tub, which was tucked in the corner of the room. It was very spacious for one person but a little cramped for two, still nice to relax in it. The housekeeping staff was very nice when I needed a couple of things. I did wish there was coffee in the lobby, but really have no complaints. Its not a fancy hotel, but it was reasonably priced, clean, free parking, and they had what I wanted which was the jetted tub, I was happy with my choice and so was my wallet.
Stayed 3 nights in Apr 2024
Response from Gm on 22 Apr 2024
Thank you for the feedback. We hope you come stay with us again!

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice safe and comfortable property
Stayed 1 night in Apr 2024
Response from Gm on 22 Apr 2024
Thank you

6/10 Okay

Merideth

Travelled with family
Liked: Amenities
The property is definitely older. The rooms showed wear and could have been cleaner. The staff was generally friendly. However, during our stay, they decided to turn off the water to the entire hotel and did not notify anyone first so when we were in the shower, all of a sudden there was no water. When we called the front desk about the lack of water, they said oh sorry it’ll be on in an hour. Incredibly inconvenient.
Stayed 2 nights in Feb 2024
Response from GM on 28 Apr 2024
Thank you for the feedback

10/10 Excellent

Marquice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 4 nights in Apr 2024
Response from Gm on 22 Apr 2024
Thank you

10/10 Excellent

Jered

Travelled with partner
Had a great stay and will stay again. Thank you for the great service
Stayed 2 nights in Apr 2024
Response from Gm on 21 Apr 2024
Thank you and we look forward to your next stay with us!

4/10 Poor

Greg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Apr 2024
Response from gm on 23 Apr 2024
Thank you

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Apr 2024
Response from gm on 23 Apr 2024
Thank you

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clise to area restaurants and stores
Stayed 1 night in Apr 2024
Response from Gm on 21 Apr 2024
Yes nobody can beat our location! Hope to see you again soon!

8/10 Good

Christina

Liked: Staff & service, property conditions & facilities
Helped pay for my taxi as my credit cards wouldn’t work. Great host
Stayed 1 night in Apr 2024
Response from GM on 20 Apr 2024
That is so awesome to hear. We do the most for our guests and we hope you stay with us again soon!

10/10 Excellent

Vicki, Duluth Mn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub was amazing! Large, very clean with palm trees and beautiful flowers. Staff very helpful and friendly. Will be back! Thank you.
Stayed 3 nights in Apr 2024
Response from GM on 20 Apr 2024
We cant wait for your return Vicki.

8/10 Good

Lucio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and clean.
Stayed 4 nights in Apr 2024
Response from GM on 20 Apr 2024
Thank you Lucio