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Reviews of Hampton Inn by Hilton Carefree

2.5 out of 5
Hampton Inn by Hilton Carefree
2 Easy Street, Carefree, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 244 reviews" "
Rating 8 - Good. 37 out of 244 reviews" "
Rating 6 - Okay. 12 out of 244 reviews" "
Rating 4 - Poor. 6 out of 244 reviews" "
Rating 2 - Terrible. 13 out of 244 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area. Our check in time was 4 but our room wasn't ready until 4:30. This unfortunately was an inconvenience because we were meeting friends for dinner and did not have time to change and freshen up from our very long drive from LA.
Stayed 3 nights in May 2024

10/10 Excellent

Scott

Travelled with family, Travelled with pets
Landscaping needs a lot of attention
Stayed 1 night in May 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
The mattress was so comfy !
Stayed 3 nights in May 2024

10/10 Excellent

Jung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Mar 2024

8/10 Good

Michelle, Sammamish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient
Stayed 1 night in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Geoff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible
Stayed 4 nights in Apr 2024

10/10 Excellent

Shane, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
Great new Hampton Inn property!!
Stayed 1 night in Apr 2024

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph G.

Stayed 3 nights in Mar 2024

10/10 Excellent

Denise

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2024

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! We really enjoyed our stay and look forward to staying there again in the future
Stayed 2 nights in Apr 2024

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It is in a quiet, cute area, and right across the street from a lovely desert garden. We didn’t go to any of the shops or restaurants near by.They all were closed by the time we got back for the evening. The breakfast was good, and the staff were friendly. The pool is heated well, as my kids comfortably swam while it was 60 degrees outside. I would stay again, and recommend it to anyone visiting the area.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sara

Travelled with family
Liked: Amenities, property conditions & facilities
It was in a nice quiet location near door coffee and close enough to town.
Stayed 2 nights in Mar 2024
Response from Team Hampton Carefree on 24 Mar 2024
Thank you for being our guest and for the wonderful feedback. Please come stay with us again soon.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Mar 2024
Response from Team Hampton Carefree on 24 Mar 2024
Thank you for being our guest and for the lovely feedback. Would be thrilled if you stayed with us again soon.

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Overall good experience
Stayed 2 nights in Mar 2024
Response from Team Hampton Carefree on 24 Mar 2024
Thank you for being our guest, hoping to see you again soon.

10/10 Excellent

Sarah

Stayed 7 nights in Mar 2024

10/10 Excellent

Misty

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a last minute change of plans and this hotel was super accommodating!
Stayed 1 night in Mar 2024
Response from Team Hampton Carefree on 24 Mar 2024
Love to hear it. Please come stay with us again soon.

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel itself was great. Great breakfast options and nice heated pool. Only complaint would be that the shower water did not get hot enough.
Stayed 3 nights in Mar 2024
Response from Team Hampton Carefree on 24 Mar 2024
Thank you for being our guest and for the great feedback. I assure you we are working on resolving this issue.

10/10 Excellent

Vaishali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views, peace and quiet.
Stayed 2 nights in Feb 2024
Response from Team Hampton Carefree on 24 Mar 2024
Thank you for being our guest and for the fantastic feedback. Come stay with us again soon.

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Team Hampton Carefree on 24 Mar 2024
Thank you for being our guest.

10/10 Excellent

Timothy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanpton in hotels have the best beds, comforters and sheets, you get the same quality no mater where the hotel is. Safe, quite, and close to what i needed.
Stayed 5 nights in Feb 2024
Response from Team Hampton Carefree on 24 Mar 2024
Love the feedback - Thank You. Come stay with us again soon.

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was noisy, with TV noise drifting in from next door and footsteps emanating from above.
Stayed 1 night in Feb 2024
Response from Team Hampton Carefree on 24 Mar 2024
We are disappointed to hear your stay wasn't satisfactory. We always welcome the opportunity to resolve any issues while the guest is in-house. Hoping you will give us another opportunity to show you how wonderful the Hampton Inn by Hilton Carefree truly is.Safe Travels.

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location and had very good breakfast options.
Stayed 3 nights in Feb 2024
Response from Team Hampton Carefree on 24 Mar 2024
Thank you for being our guest and for the wonderful feedback. Come stay with us again soon.

10/10 Excellent

Francisco

Stayed 1 night in Feb 2024
Response from Team Hampton Carefree on 24 Mar 2024
Big Thank You!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Team Hampton Carefree on 24 Mar 2024
10's Rock - Thank You!

10/10 Excellent

Audra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hampton Inn is beautiful! I love the pool and hot tub area. The breakfast was wonderful and the entire staff was so friendly. I will definitely return!
Stayed 1 night in Feb 2024
Response from Team Hampton Carefree on 24 Mar 2024
Thank you for being our guest. Looking forward to sharing your feedback with our entire team. Please come stay with us again soon.Safe Travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Team Hampton Carefree on 24 Mar 2024
We love 10's - Thank You!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from Team Hampton Carefree on 24 Mar 2024
We love perfect survey's - Thank You!

2/10 Terrible

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Fire alarms are an issue
The fire alarm went off 3 times while I was trying to relax the night before a race. Then when I turned the lights off the fire alarm had the brightest white light flash about every 30 seconds which made for a sleepless night. All I wanted was to relax and sleep and o did not get either.
Stayed 1 night in Feb 2024
Response from Team Hampton Carefree on 24 Mar 2024
We apologize for the inconveinance caused by the fire alarms. Unfortunately, there are times situations arise which are our out of our control. Rest easy knowing we do not take our team members or our guest's safety lightly.Hoping you will choose to stay with us again soon.Safe Travels.

10/10 Excellent

Kitridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Team Hampton Carefree on 24 Mar 2024
WE Love 10's - Big Thank You!

8/10 Good

susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing, breakfast is acceptable and there is free coffee and tea provided all day. Daily cleaning could be a bit better. Room was often not cleaned until later in the afternoon.
Stayed 5 nights in Jan 2024
Response from Team Hampton Carefree on 24 Mar 2024
Thank you for being our guest. We apologize for any inconveinance our housekeeping may have caused. They work very hard; most days don't finish up until late in the afternoon. We apprediate your patience and understanding.Safe Travels.

8/10 Good

Richard A.

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Team Hampton Carefree on 24 Mar 2024
Thank you for being our guest.Safe Travels

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Team Hampton Carefree on 24 Mar 2024
10's Rock - Big Thank You.

10/10 Excellent

Karla

Travelled with group
Awesome
The hotel was very clean and staff very helpful when asked for information
Stayed 5 nights in Jan 2024
Response from Team Hampton Carefree on 24 Mar 2024
Thank you for being our guest and for the outstanding feedback. Looking forward to sharing with our entire team. Please come see us again soon.Safe Travels,

10/10 Excellent

Caroline, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & loved the suite & the design/layout!
Stayed 2 nights in Jan 2024
Response from Team Hampton Carefree on 24 Mar 2024
Big Thank You! We are thrilled you had a fantastic stay. Please come stay with us again soon.

10/10 Excellent

Ralph

Stayed 1 night in Jan 2024
Response from Team Hampton Carefree on 24 Mar 2024
Big Thank You.

10/10 Excellent

Iroquois

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

greg

Stayed 1 night in Jan 2024

10/10 Excellent

Sherman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel, great staff - Ashley was particularly helpful
Stayed 6 nights in Jan 2024

10/10 Excellent

Sandra G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely beautiful property the room was so spacious and comfortable. Loved everything about it. I would just say that the bed is really hard.
Stayed 1 night in Jan 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jan 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Beau

Stayed 3 nights in Jan 2024
Response from Team Hampton Carefree on 24 Mar 2024
Thank you for being our guest. Interwsted to know where we did not meet your expectations.Safe Travels.

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great big clean room.
Stayed 1 night in Jan 2024

10/10 Excellent

Don

Liked: Property conditions & facilities
Clean and friendly
Stayed 1 night in Jan 2024

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spectacular Views
The view was so spectacular!!! The rooms were clean and the breakfast bar was full and they kept cleaning as guest came n went. The staff was very helpful and very nice. when walking in the hallway someone was always asking us if we needed assistance or if we were okay with the stay. i absolutely loved it !i would bring my family back.
Stayed 1 night in Jan 2024