Private beach, white sand, sun-loungers, beach umbrellas
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Reviews of An Nhien Retreat Phu Quoc

3 out of 5
An Nhien Retreat Phu Quoc
Cua Lap Hamlet, Duong To Commune, Long Beach, Phu Quoc

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 43 reviews" "
Rating 8 - Good. 20 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

KERRI

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property has the potential to be beautiful but unfortunately it is run down and dirty. Dead plants, overgrown bushes, pool littered with leaves, loungers broken and not enough cushions for the ones that are there. The beach is across the road, shared with another resort. The only problem with that was, we couldn't get a lounger there. Guests from the other resort were in the "An Niehm" section everyday. So using the private beach was useless. As for the rooms, they need a good cleaning from top to bottom! Everything dusty and dirty. We were given clean towels everyday and the breakast every morning was wonderful. All in all...Would I stay here again? No. Would I recommend this hotel to a friend? No.
Stayed 4 nights in Feb 2024
Response from Qiana on 10 Feb 2024
Dear Millar Family, We sincerely apologize for the poor experience at our resort, we were in peak season so the beach was overcrowded, and we were also affected by construction next door. We don't make excuses but just explain so hope that you can sympathize with us. Once again, we apologize for the lack of cleaning and making you feel dusty. Anyway, we hope to be able to compensate you if you ever return to Phu Quoc. Any feedback from customers will be the driving force to help us improve our service better. Wishing you and your family always healthy and safe.Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from Qiana on 21 Nov 2023
Dear Guest, Thank you for your staying with us

8/10 Good

khoa

Stayed 1 night in Feb 2023
Response from Trinh on 1 Mar 2023
Dear anh Khoa, Thank you for choosing An Nhien Retreat as your home on the island!We hope that you enjoyed your stay with us. We are looking forward to welcoming you again soon!

8/10 Good

Gin, toronto

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 2 star hotel and the price I paid hotel is great. Breakfast included in price could be better otherwise it is a nice cozy place
Stayed 13 nights in Jan 2020
Response from Hoang Thuy Ms. on 12 Feb 2020
Dear Gin, Thank you for your wonderful review about An Nhien Retreat. Your kind words have been passed to all department in the Hotel. We hope to have more chances to welcome you and your family. Wish you all the best. Best Regards, An Nhien team.

10/10 Excellent

Ondrej

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True retreat
Great pool, relaxing and quiet place, possibility to utilize a private beach of the sister resort. Beautiful rooms, just make sure to close the door so the mosquitos don’t get in. Complimentary yoga class every morning. Tasty cooked-to-order breakfast which can, however become a bit dull if you stay longer because it mainly consists of various egg dishes. For the price, it is definitely one of the best deals in PQ.
Stayed 3 nights in Jan 2020
Response from Hoang Thuy Ms. on 12 Feb 2020
Dear Ondrej, Thank you for taking the time to write a wonderful review of your stay at An Nhien Retreat.As a team, we are so pleased that you enjoyed your stay with us and you gave us such positive feedback for all areas of the hotel. We send warm greetings to you and hope that you will return back to spend your vacation again with us soon. Best Regards, An Nhien team

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Didn’t like the fact that they lost my reservation and had no room for me. Put me in a different hotel and made me move rooms.
Stayed 7 nights in Jan 2020

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Know, We Were Moved Because Of Overfilling
Turned up at the hotel, the receptionist communicated to us on her phone using google translate. We were told that the hotel was full and they had no room for us even though we had booked and paid for the hotel 5 weeks previous. After a few minutes of telephones calls from the receptionist, she handed us her telephone which said someone pick you up. We were transported across the road to the sister hotel the Famiana, there someone spoke English and told us that the An Nhien was fully booked and we were being move to the hotel next door. We ended un in the Famiana Gardens hotel was lovely and an upgrade from the An Nhien, but the point was they had over filled the hotel and hadn't bothered to tell us we were being moved. Fortunately we had just come from north of the island not a 12hr + flight.
Stayed 7 nights in Dec 2019
Response from Hoang Thuy Ms. on 12 Feb 2020
Dear Nathan, Thank you for your taking time to write review about An Nhien Retreat. We are so sorry about our mistake due to some problem of technical, it leads to overbooked. We know your booking was made 5 weeks previous, that's why we choose your booking for free upgarded to Famiana Green villa (4 star) for your comfortable. We have sent you an email for you about upgarde, buit it seemed that you did not receive. When you checked in at Famiana, I was a person who talked with you and we were happy when you were the guests of An Nhien or Famiana, they are together. Anyways, we hope to have more chances to welcome you and family to stay at An Nhien or Famiana in the future. Wish you all the best! Best Regards, An Nhien team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
greatest stay in Phu Quoc
Great hotel with very friendly and helpful staff. Has the greatest and biggest swimming pool set right in the tropical garden. In the Famiana Resort just 3 min. away it has a space reserved on private beach just for its guests. Highly recommend!
Stayed 1 night in May 2019

10/10 Excellent

Jakub, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where is the sixth-star option!?
Amazing place, food, staff and experience! Also, the kitten and puppies help the overall environment. Breakfast was delicious and the pool was exceptional. Would definitely come back.
Stayed 8 nights in Nov 2017
Response from Langchia Village team. on 22 Nov 2017
Dear Mr Jakub, Thanks so much for taking your time to share the experience abour staying here with us. Your review has become a big motivation for us to keep working well and deliver good service quality to the guests. Can't wait for the next time to see you here again. All the best wishes.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good value & location, but so-so customer service
The hotel rooms are very simple, but the grounds are very nice. It is also very affordable. We went during the wet season, so the ocean, which is across the street, was very rough. Of course, this is not the hotel's fault, but the wwet season may not be the best season to go to Phu Qhuoc. The included breakfast was nothing to brag about. The selections were minimal and service was below par. We stayed for three nights, and one day, we left our room at 10:30 a.m. Upon leaving our room, room service had left towels outside our room. They did not return to clean the room or replenish the toiletries. We notified the front desk about this situation, but nothing was said or done. In sum, it's a nice, affordable oasis but the service is sub-par.

10/10 Excellent

Glenn, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshments on arrival. Friendly and efficient staff. Good real massage facility. Free afternoon tea provided. Lovely garden setting with a large pool. Wifi a bit iffy in the outer perimeter rooms where we stayed but fine elsewhere on the premises. 10 minute walk to beach with access across the main road and through another resort. Small part of beach allocated to clients.

10/10 Excellent

Sera, Oslo, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and staff
the staff were very friedly and welcoming. you share the beach resort with Famina beach resort for free and they were also nice enough to let us use their gym. Recommended for people who want to be close to the beach in s bungalow

8/10 Good

Allison, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but shame it wasn't on the beach.
A friend and I spent just 5 nights here. The breakfast was ok. We felt the hotel missed the opportunity to promote the restaurant in the evenings though. It closed at 9.15pm and was empty every night were there - which was a shame as it could have been a nice way to mix with other guests. The hotel staff were friendly and accommodating where needed. We had a spa treatment whilst there - which was lovely. As you would expect, we were asked to remove our clothes but one whole side of the room was completely open. We asked the ladies to close the curtains (which surely they should have done automatically...?) to protect our modesty from anyone within the reception area. They did this but the breeze continued to blow and so the 'net' curtain didn't stay closed. The hotel is not actually on the beach, despite the photos. It wasn't far - literally, across the road - but we were confined to a very small batch of beach. This had a ledge you needed to climb down in order to get into the water. And we felt a little like the poor relations in comparison to the beach and sun loungers of the hotel guests whose beach we were sharing. Anyhoo, our reason for choosing Phu Quoc was to chill-out and relax, which is exactly what we were able to do. We literally used the hotel to sleep and have breakfast and therefore it served it's purpose.

8/10 Good

Julian, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but noisy roosters!
The hotel was great. Peaceful swimming pool, decent breakfast. The only downside is that there are roosters crying from around 4:30am in themorning duet with some dogs, making itvery difficult for sensitive sleepers to sleep. Also there is a construction site right next door but entire Phu quoc is under construction anyway so you cant really avoid that.

10/10 Excellent

Ryan, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay, especially because we get to use the sister resort's infinity pool and private beach. The sister resort, Famiana Villiage (not hostel) is just across the street.

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quaint place with Nice Garden & pool, very helpfull staff, Miss Ha is there to help & advise on all Your questions & needs, I would not hesitate to recommend this place, Tom
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
周辺に美味しいレストラン、綺麗なビーチあり、スタッフも皆さん気持ちがいい。 空港近く、コスパも最高です。
Stayed 6 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
静かで綺麗。 スタッフも気配り良く、気持ちよく滞在出来ます。
Stayed 1 night in Jan 2021

6/10 Okay

Ari

Disliked: Cleanliness, staff & service
Usel frukost
Frukosten och städningen var urusel, fick be om handdukar i princip varje dag. Stranden var ok men ligger betydligt mer än en minut från hotellet som det står beskrivningen. Minibar fanns inte, få solstolar vid poolen med tanke på antalet rum. Rekommenderar inte detta hotell.
Stayed 7 nights in Mar 2020

8/10 Good

Jan

Stayed 13 nights in Feb 2020

10/10 Excellent

Yosh!, Tokyo

Liked: Cleanliness, staff & service, amenities
Great service. But some room equipment were broken
Stayed 3 nights in Jan 2020
Response from Hoang Thuy Ms. on 12 Feb 2020
Dear Yosh, Thank you for taking the time to write a wonderful review of your stay at An Nhien Retreat.As a team, we are so pleased that you enjoyed your stay with us and you gave us such positive feedback for all areas of the hotel. We will try to fix equipment as soon as possible. We send warm greetings to you and hope that you will return back to spend your vacation again with us soon. Best Regards, An Nhien team

6/10 Okay

Jakob

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Kaunis ja rauhallinen paikka. Henkilökunta ystävällistä, kielitaito vaihtelevaa. Hotellin uimaranta toisen hotellin yhteydessä tien toisella puolella.Suosittelen!
Stayed 5 nights in Dec 2019
Response from Hoang Thuy Ms. on 12 Feb 2020
Dear Anonymous, Thank you for your wonderful review about An Nhien Retreat. We hope to have more chances to welcome you and your family to stay at our Hotel in the future. Wish you all the best! Best Regards, An Nhien team

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättemysigt boende nära Long Beach
Rekomenderar detta boende å det varmaste!! Jättemysigt läge, bra rum med uteplats, fin pool och underbart trevlig personal! Hanna som äger stället pratar mkt bra engelska och är väldigt mån om sina gäster. En bit av en privat strand som tillhör en resort och ligger ett par hundra meter bort kan användas av hotellets gäster. Det finns fullt med små mysiga restauranger runt omkring med väldigt humana priser (gäller inte alla som ligger längs stora vägen!) Ska ni åka till Phu Quoc så boka detta boende! Vi stannade i 20 dagar!
Stayed 15 nights in Mar 2019

8/10 Good

Thomas

Liked: Staff & service, room comfort
Langchia village.
Ett hyfsat hotell med bra läge. Dock sett sina bästa dagar och är ganska slitet på sina ställen. Rummen helt ok med AC, kylskåp, vatten med kaffekokare och värdeskåp. Poolen stor och med bra liggstolar. Servicen var ok, och föreståndarinnan hjälpte oss med utflykter. Frukosten lite torftig, men helt ok för det priset.
Stayed 6 nights in Mar 2019

8/10 Good

John Frank Head, Bern

Liked: Cleanliness, property conditions & facilities, room comfort
Kleine Bungalow Anlage in schönem Garten
Die Bungalowanlage verfügt über einen gepflegten Pool in der Mitte, eine sehr schöne Gartenanlage mit vielen tropischen Pflanzen und Bäumen sowie Fischteichen. Wir hatten ein etwas teureres Bungi mit Sicht auf den Pool, dieses war sehr geräumig mit einem Kingsize Bett hübsch ausgestattet, mittels einer Glasfläche im Boden kann man sogar die Fische beobachten. Leider lässt der Unterhalt der Infrastruktur ein wenig zu wünschen übrig: kaputter Sonnenschutz wird nicht ersetzt, die letztjährig ebenfalls zerschlissenen Matratzen der Liegen wurden einfach wegrationalisiert, so liegt man nun auf dem harten Holz der Liegen am Pool, usw. Schade für die schöne Anlage.
Stayed 6 nights in Nov 2017
Response from Langchia Village team. on 23 Nov 2017
Dear Guest, Thank you for your constructive feedback, which would be mentioned in the next meeting with our Board of Director. Look forward to seeing you back here with us and be sure that our improvement will satisfy your expectation. Regards.

8/10 Good

lena, münster

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Schöne Zeit mit 2,3 Mängeln
Das Hotel an sich ist super, vor allem die Zimmer sind schön groß und sauber. Der Pool ist klasse, an ein paar Details kann man arbeiten (löchrige Plastikplanen über den Sonnenliegen haben wohl einen schlechteren Flair als z.B. Palmwedeldächer). Das Frühstück variierte sehr je nach Laune der Mitarbeiter, manchmal war alles da und super lecker, manchmal vieles leer und alles andere kalt und von gestern. Immer gab es leckere Pancakes und frisches Omlett. Der Service insgesamt ist eher schlecht für Vietnam, wir waren schon in einigen Hotels mir sehr viel zuvorkommenderem Personal. Zum Strand läuft man ca 5 Minuten, man bekommt dort eine Liege und Handtücher, der Strand ist toll. Es gibt sehr viele gute Restaurants in der Umgebung (Empfehlung: Nemo!!!) Preis-Leistung ist super!
Stayed 5 nights in Oct 2017
Response from Shana Ms. on 14 Nov 2017
Dear Valued Guest, Thank you for taking your time to share the experience when being here with us. Your comment is a big motivation for us to get our service quality improved better. We so much appreciated it. Look forward to seeing you back here with us in the next trips. Thanks again, Sincerely yours.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
편안한 숙소이나 위치적으로는 불편함.
해변 바로 앞에 위치한 호텔인줄 알고 예약했는데 해변에서부터 조금 떨어진 거리에 있는 호텔이였습니다. 그래도 호텔 내부에 있는 수영장과 서비스, 자연적인 내부 이미지가 좋아 편하게 잘 쉬고 올 수 있었습니다.
Stayed 3 nights in Mar 2017

10/10 Excellent

Rita de Cacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schön angelegt
Wunderschön gelegen sehr sympathisches team

6/10 Okay

NGAN

Liked: Cleanliness, staff & service
Hơi nhiều.muỗi

8/10 Good

Gustaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Harry Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En lille gemt oase.
Et lille hyggeligt "resort" med få bungalows hvilket gør at du nogen gange føler du har det for dig selv. Servicen er i top og de er utrolig søde og hjælpsomme hele vejen igennem.

10/10 Excellent

Ana Monica M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vuelvo!
Me fue muy muy bien. El lugar en un jardín lleno de verdes y flores. Todo muy cuidado. Desayunos muy completos. Spa de masajes dentro de las instalaciones. Piscina limpia, con lugar agradable para estar. Mesa de pool y metegol para entretenimiento. Seguro y tranquilo.

8/10 Good

Patrik

Liked: Staff & service, room comfort
Good hotel with good massage-center!!
Nice cheap hotel with a lot of green plants within the hotel area. Close to the beach which is clean and inside Famiana resort. Very good massage-center inside the hotel area. They are very skilled and professional and the prices are good, recomends them!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schön und ruhig
Ideal um ein paar Tage abzuschalten. Die Zimmer sind gut ausgestattet und das Personal ist sehr freundlich und hilfsbereit. Sehr zu empfehlen!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Hotel
Hotel cómodo, con playa propia, céntrico y con gran variedad de ofertas de majases muy buenos y económicos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

hamapta, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビーチに近い静かなホテル
こじんまりとしたホテルでとても静かです。 朝食もかなり良かったです。 次回はのんびり数泊泊まりたいと思います。
エントラス
無料ビリヤード
プール
朝食

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel un peu éloigné de la plage - route à traverser; par contre une fois sur la plage partagée avec l'hotel Famiana- le vrais bonheur!!!

8/10 Good

Heikki

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with beach nearby
Nice hotel with beach nearby. Hotel has free bicycles and scooter rental is also near. Breakfast was good.