Search Family-Friendly Hotels in Pigeon Forge

"Breakfast was good, but if you were in the second building you had to walk all the way around to get to the breakfast room."

"45 minute wait to check in, pool and hot tub were filthy on Saturday and Sunday, dripping shower head. They did not make the bed during stay . Overpriced . Ran out of towels had to ask for them. "

"Yes and yes would stay again"

"Great staff. Beautiful hotel."

"Clean room good size Great staff good hot breakfast options enjoy my stay great creek view from my room!"

"Loved the proximity to all the attractions and restaurants at The Island! Staff was great! Pillows were not very plump but bed was comfortable. Rooms were very clean. Loved the balcony. Indoor pool was really warm. Super close (5 min) from Patriot Park, to catch trolley to Dollywood. The traffic noise from the parkway was really really loud, especially late at night. A lot of cars with loud mufflers. Sounded like race cars. I still was able to fall asleep due to being completely exhausted from our days. I would still definitely stay at this hotel again. "

"Room was nice and clean. Beds were super comfortable. Water park was clean and fun! Staff was always friendly "

"Nice location"

"We had a problem when we initially checked into our room. Jeremy, at the front desk was a true professional, he handled it, changed our room and provided a small gift. The hotel itself is a 10/10 it is clean, has activities, has time saver bands for the park, and the staff rule. Shout out as well to the ladies in the quick service location, I remembered a lady for a previous trip, with brown hair a little bit older she said she had been there for close to seven years. Everyone in the QSR restaurant worked incredibly hard. It was Spring Break and they were slammed. We extended a day, it’s really one of the best hotels in the world. The only spot that needs immediate improvement was Song and Hearth, the buffet was just average. They changed from Prime Rib, to oven roasted Turkey. For a family of four it was 185.00, The food was definitely not worth half of that price. Eat somewhere else, the buffet is also not that kid friendly, and the food was old, the pizzas looked like the had sat for a while, and the salad bar is an afterthought with just mixed greens and 3 dressings. The rest of the experience was incredible. Will return for a fourth time. Also, it seems their elevators are under constant repair, which creates many problems for guests. Upgrade or fix the elevators. "