"I was very disappointed with my stay at this hotel. I specifically requested a downstairs room but was not accommodated. When I asked the staff if my room could be changed, it became such a hassle that I eventually just decided to keep the room I was given. As a paying customer, the experience should have been handled much better.
To make matters worse, I woke up with bug bites all over my body that appear to be bed bug bites. The room also had a foul odor coming from the vents, which made the stay even more uncomfortable. Overall, this was not a pleasant experience, and I would not recommend staying here unless these issues are properly addressed."