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"I was disappointed because much of what they advertised (and why we paid $ to stay at this particular property) flat out didn’t exist. There is no beach volleyball, no basketball courts, no arcade, there is no pizzeria, there is not more than 1 restaurant-actually there is a buffet that has very little variety and the same thing day after day and there is another restaurant that (despite being specifically listed on our reservation) they refused to let us eat there. Our room was in very poor condition (but in all fairness-we went into another person’s room and it was much better). There is no hot tub (there is an area that we think is supposed to be but probably broken). We were able to stay positive and we made the most of our stay but we do feel lied to and a bit cheated - very disappointed in the property. Positive—-The view was great!! We liked Costa Rica. We may go back but not likely to this location. I would not recommend this property. "

" My fiance and I recently stayed at Planet Hollywood Costa Rica and overall had a great experience, especially with the Star Class service. While the housekeeping could have been better—there were a few inconsistencies with room cleanliness, mainly our bathroom & shower walls and restocking the in-room coffee with pods. What truly stood out was the Star Class butler/concierge service. Henry, our butler, was absolutely amazing. He went above and beyond to make sure everything was taken care of—from reservations to special requests—and was always attentive, responsive, and genuinely kind. His level of service really elevated our entire trip and made us feel taken care of every step of the way. The resort itself is nice and friendly staff, good food options, and a fun atmosphere. Special thank you to Henry for making our stay unforgettable—I would definitely return because of service like his!"

"Superb. Gorgeous property."

"Beautiful rooms and views"

"We had an amazing time at Buena Vista Eco lodge. We stayed in the cabins and it was such a clean and cute accommodation. The buffet breakfast was excellent, we couldn’t have asked for more. We ate at both the Jaguar and the Mirador restaurant, the Jaguar had a wider selection and the food was delicious, while the Mirador is lighter fare but with stunning views of the country side and sunset. We did the zipline, the horse riding tour, the bird tour and the night tour. The zipline and horse riding was amazing, I would do it again in a heartbeat. The bird and night tours are lovely, but you have to be realistic in what you may or may not see. The staff in every location: the front desk, all restaurants, the nightour and bird tour guide, and the horseback riding guides are incredible, helpful, friendly, and they make it such a great experience. Be sure to set aside a day for the thermal pools, at first we didn’t realize how immense it was, but definitely worth it! "

"Todo excelente, el desayuno incluye fruta fresca, bien ubicado y la familia que atiende es muy agradable y atenta "

"Good service at restaurant, staff, room cleaning."

"Beautiful resort, friendly staff, amazing activities- we even saw a sloth on the property! We had a wonderful time!"

"The pool at Borinquen is surrounded by trees and is set kind of in a valley and in the afternoons between 3-5 you could start to see the branches moving on the trees and all of a sudden, you would start to see monkeys swinging from branch to branch. Mama monkeys carrying their baby monkeys, monkeys "fighting", eating, just going about their day. It was absolutely amazing. That was when the spider monkeys came out. If the howler monkeys were there you would hear them coming up the valley around that time and then start seeing them, but they weren't as obvious visually. Either way it was an experience and was so magical. Our teenage kids said it was their best vacation ever. We loved it at Borinquen. Their zipline tour was also very fun! All around a great stay! Worth every penny. FYI - very remote and limited on food so just a few days/nights is a perfect amount of time spent there. "