Search Hotels Near Playa de Las Carpinteras, San Bartolomé de Tirajana

"Very clean, great pools (not heated in winter). Limited restaurant options outside of the buffet meals. "

"Food was ok but wasn't fantastic. The first 3 days most things were dry, and tough. Warm food was cold and cold food warm. They have a few activities throughout the day on site but really not that many options and the activities are no more than 30-45 minutes during the day which for somethings like archery make it difficult to enjoy if your turn is only 3 shots and on to the next person. Most staff were friendly but a few were rude, especially since we were english speaking. Avoid the photo hotel, its a scam and most workers will waste your time since they want you to buy the bundle. We were content with purchasing a few photos but they ignored us and tried to play games when we said as much. We ended up walking away with no photos after spending 20-30 minutes the day before having them taken. The dining room and reception/main space are stunning but everywhere else needs a lot of TLC. Water damage can be seen to a lot of the walls in the hallways and one of the rooms. One of our bathrooms had a lot of water pooling into the floor because of the design of the tub and glass partition. Also found that the shape of the tub and sloping allowed for water to pool and remain at the bottom. All inclusive has two levels for drinks. Regular and premium, if you want to have margaritas or cocktails, you have to say extra per day per person in the room."

"Great place to stay for LGBT travellers. Small but very friendly and easy to make friends with fellow guests"

"Staff were consistently rude and unapproachable to both myself and my wife, which completely took away from what was meant to be our honeymoon. At times, we were simply ignored, which is unacceptable at any hotel, let alone a resort of this standard. When we tried to book the spa, the staff there told us it was fully booked in a dismissive and borderline hostile manner. It didn’t feel right, so we checked with main reception, who confirmed there were actually spaces available. This means we were either misinformed or outright lied to. When we returned later that day, the spa staff looked shocked to see us, like they didn’t expect us to come back. Breakfast was no better. As it was our first time, we asked a few basic questions about seating and food options and were met with the same attitude, short, dismissive responses, or being ignored altogether. Staff were rude, avoidant, and at times spoke to us in a raised or abrupt tone. The hotel itself is clean and the facilities are genuinely very good, which makes the service even more disappointing. Aside from the cleaning staff, who were great, most of the team we encountered were unprofessional and clearly uninterested in helping guests. Overall, I would not recommend staying here. This wasn’t an isolated experience, other guests we spoke to had similar issues. It’s a real shame, because the facilities are excellent, but the service lets the entire place down."

"Pool and garden areas are great and alway kept clean and tidy. Staff friendly. Rooms good. Breakfast is comprehensive and starts at 7 which is good if you’re going out for the day. Only negatives are - tvs are not smart no Netflix or Amazon YouTube etc… some machinery noise humming in room maybe affect you if a light sleeper. "

"Lovely spacious hotel in a great location. Several swimming pools and very well maintained gardens. Lovely walk along the coastal path up to Maspolomas,"

"Buffet evening meal was disappointing There is no actual bar open until 10pm for 45 minutes Lovely apartment Lovely pool Will definitely return"

"What a lovely complex, yes it’s small and quiet so not for you if you like somewhere lively and things going on but if you just want some peace and to relax then what a perfect place. All the staff were so friendly. Devaughn the animation and entertainment guy was amazing! He really made our holiday. Amazing with the kids and really took his time to speak to everyone. Pedro the Barman was lovely and the reception guy too! We will be back!"

"Location: Ideal location, close to shops, restaurants, beach. Hotel: Very nice adults only hotel that offers great service and views. Staff: Great staff who were helpful and very pleasant to deal with. The breakfast staff were a delight. Room: Had a partial sea view room which was great. Clean and quiet. I recommend this hotel and would certainly stay here again."