IT Boutique Hotel & Restaurant

Property class: 4

Choose dates to view prices

Close to Playa del Carmen Main Beach and Quinta Avenida, IT Boutique Hotel & Restaurant provides a poolside bar, a free daily manager's reception and a rooftop terrace. Treat yourself to spa services, such as a body scrub, aromatherapy or a massage. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a coffee shop/cafe and a bar.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp1.369.288
Rp1.713.609 total
includes taxes & fees
30 Oct - 31 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

A hotel room with a large bed, a bedside table with a lamp, and a window with a view of greenery.

Deluxe Room

7.6 out of 10
Good
(7 reviews)
  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Plus

A hotel room with a large bed, two bedside lamps, a window with curtains, and a wooden headboard.

Deluxe Plus

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

A hotel room with a large bed, a bedside table with a lamp, a tray with glasses and a cup, and a view of the outside through a large window.

Premium Room, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Balcony

A hotel room with a large bed, a wooden headboard, and a view through sheer curtains.

Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

A hotel room with a large bed, a smaller bed, and a seating area with a view through a patterned window.

Premium Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 1 King Bed with Sofa bed

A modern bedroom with a large bed, wooden headboard, bedside lamps, a ceiling fan, and a wardrobe.

Superior Apartment, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment

A modern living room with a sofa, a TV, a ceiling fan, and a kitchen area with a refrigerator and dining table.

Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds and 1 Double Sofa Bed

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About the area

Located in Zazil-ha, a neighbourhood in Playa del Carmen, IT Boutique Hotel & Restaurant is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Visit our Playa del Carmen travel guide
Map
1a. Nte. Manzana 157 Lote 4, Zazil-ha, Playa del Carmen, QROO, 77720

What's nearby

  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    3 min walk - 0.3 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.4 km
  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    8 min walk - 0.7 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    13 min walk - 1.1 km
  • Mario Villanueva Madrid
    8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    45 min drive

Restaurants

  • Las Hijas de la Tostada
    4 min walk
  • San Lucho Mezcaleria
    2 min walk
  • Ah Cacao Chocolate Café
    3 min walk
  • Colectivo Mexicano Cervecero
    2 min walk
  • Que Huevos
    3 min walk

About this property

IT Boutique Hotel & Restaurant

  • Upscale hotel near Playa del Carmen Main Beach
  • Close to Mamitas Beach and Quinta Avenida, IT Boutique Hotel & Restaurant provides a poolside bar, a free daily manager's reception and a rooftop terrace. Treat yourself to spa services, such as a body scrub, aromatherapy or a massage. Enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a bar, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers
    • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a porter/bellboy
    • Luggage storage, wedding services and smoke-free property
    • A 24-hour front desk, a lift and outdoor furniture
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Shared bathrooms with showers and shampoo
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

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Rp1.699.418 total
includes taxes & fees
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Frequently asked questions

Does IT Boutique Hotel & Restaurant have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at IT Boutique Hotel & Restaurant?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at IT Boutique Hotel & Restaurant on 30 Oct 2026 start from Rp1.369.288, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is IT Boutique Hotel & Restaurant pet-friendly?

No, only service animals are welcome at the property.

How much is parking at IT Boutique Hotel & Restaurant?

Self-parking is available for MXN 200 per day.

What time is check-in at IT Boutique Hotel & Restaurant?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at IT Boutique Hotel & Restaurant?

Checkout is at noon.

Where is IT Boutique Hotel & Restaurant located?

Located in Zazil-ha, this hotel is within a 10-minute walk of Mamitas Beach, Playa del Carmen Main Beach and Quinta Avenida. Coco Beach and Super Chedraui Selecto Avenida 10 are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

IT Boutique Hotel & Restaurant Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 328 out of 541 reviews
Rating 8 - Good. 123 out of 541 reviews
Rating 6 - Okay. 44 out of 541 reviews
Rating 4 - Poor. 23 out of 541 reviews
Rating 2 - Terrible. 23 out of 541 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, nice amenities, nice room, staff super nice and helpful, and fire breakfast! had a great time!
Stayed 15 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean and both pools have an amazing view.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Playa del Carmen, clean and close to the main street and beach. The staff was so helpfull and courteus.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a mid range budget The pool in the roof is great, wonderful place to close the day and relax The only missing thing is a mini frigider in the room to keep cold water
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. We did mention to the front desk that the shower had lukewarm water but nothing was done about that. If you like cold showers, there you go. Concierge service was excellent. Great staff, very friendly. Did not have a car so no comment on the parking there.
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Overall, I had a nice stay at IT Hotel. The location was great and the hotel itself was nice. The only thing I wasn't too happy with was the front desk service. The guy I interacted with a few times seemed impatient and not very friendly, which made me feel a little uncomfortable asking questions. At checkout, I was asked to wait while they checked the room before I could leave. It only took a couple of minutes, but I found it a bit unusual for a 5-star hotel. Nothing major, but I think the hotel could do a better job with customer service.
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Good breakfast and helpful staff.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needs a little update upstairs in the pool areas but the hotel is spotless which makes up for it. Great staff, food and beautiful rooms!
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Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff, clean room, and a restaurant with unique tasty food and great service.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel- 1min walk from the strip so you may be hearing some music or singing from karaoke bars. Staff is wonderful and their free breakfast was more than any ordinary breakfast!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and amenities
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything about this hotel from the location to the staff that was always very helpful with any questions that we had.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful staff. Great location as well!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, safe, and convenient hotel near the best of Playa del Carmen
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and staff! Highly recommend!
Stayed 10 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel near all the amenities. Clean and quiet. We would stay again.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check in staff. Clean modern room, amazing roof top pool area. Would return
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location off the beaten path but close by everything
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay and will definitely be staying here again! Friend and i stayed here for 4-5 days and had an awesome experience. The employees were great and very accommodating of any request. It was my birthday and my friend told an employee, who then surprised me with a dessert and singing lol. I asked to use their fridge for my leftover ceviche and the next day they brought me a mini fridge up! The ppl at the front desk were awesome and answered every question thoroughly and gave perfect suggestions, especially Yari. He gave perfect restaurant suggestions and led us to our best meals in Playa this trip! A/C worked great, water nice and hot, comfortable beds, clean pools, nice patio. No issues at all.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel truly is centrally located. Staff was very friendly and so helpful in helping me to arrange a surprise for my fiancée. Definitely would not hesitate to stay here again.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel front staff were amazing. We stayed for 2 nights, hotel was clean, washrooms were clean. Nice amenities. Will stay here again next time.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location... Great view from the roof top
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing. All of the staff members were very helpful and friendly, particularly Yair, who made our experience even better. It was within 10 mins walking distance to a TON of great restaurants in every direction, and only about a 10 minute walk to the beach as well! If we stay in Playa del Carmen again we will certainly stay here!
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Close to quinta avenida! Without the loud noise from the clubs! Would recommend.
Stayed 4 nights in Nov 2023