Search Beach Resorts & Hotels in Playa El Pimental

" place is amazing and the customer service is excellent"

"Better breakfast choices needed. Fruit breakfast did not have tropical fruits like papaya or mangoes. Room was very clean and comfortable. Staff was great! Great facilities. I don't have small children, but a dedicated area for little ones would be wonderful!"

"My take on the room… There was a separate/private room, but unfortunately it was very hard to sleep there. And the room had a very strong, unpleasant odor that made it uncomfortable to stay in. The bed near the sliding door felt unstable (tilted), the pillows were very hard. Service was okay, but it could easily be improved. For the price you pay per night, I expected a higher level of comfort and attention to detail. At check-out, no one asked how the stay was, I had to bring it up myself. That kind of customer service really makes a difference. I would love to recommend this place because the setting is beautiful, but these details should definitely be addressed. "

"Staff is extremely helpful. Common areas are overcrowded. Room was not ready. Food is good."

"Hotel should have a complementary shuttle service to and from the airport. It would make the experience even better "