Hotel Butik di Plymouth

"Clean room, helpful staff, appropriate amenities. Parking was a little issue but this was outside of the staff’s control and they provided appropriate alternative parking as our initial space was taken by a member of the public"

"Beautiful location and building."

"A perfect place for exploring Plymouth. Very friendly service, clean rooms."

"Comfortable beds, very clean room and ensuite."

"Excellent location- bathroom was a bit tired vs other modern hotels"

"The rooms were large and clean. The staff were very friendly and so happy to help with any questions or help needed!!"

"Proper traditional hotel, great staff, nice rooms and good breakfast choices. Onsite (paying) car park. Shops, historic waterfront and ferry port all within walking distance. Look forward to staying here again."

"The apartment was really lovely and as described and perfect for our birthday celebration. Unfortunately, when we arrived there was a lot of broken glass all over the balcony which we didn’t realise until we stepped on it barefoot. We couldn’t find the outside bins as they were not where described. The access to the property in the evening was stressful as it is located in a very busy bar area which had people queued up to get. Security wouldn’t let us in to get to the apartment and we had to...

"Very nice Breakfast and good service."

"Nice clean room, comfortable and very helpful staff. Good breakfast choice."

"To be honest, I was expecting a little bit more when it said condo. My room is a converted outbuilding about the size of a garage although all the other rooms seem to be in the main building and look a lot larger. The good points close to the city close to the train station is access to shops there is Parking around the corner for £10 for 24 hours and it was quite quiet where I was. The bad not terribly clean dead flies all on the windowsill. The dish cloth had Brown stains all over it the half...

"Staff was easily approachable and good communication"

"My experience at this hotel was very disappointing. The environment around the hotel did not feel pleasant, with many homeless people around the area. I understand that homelessness is a serious issue, but as a paying hotel guest, I expected the surroundings and overall atmosphere of the hotel to feel more welcoming and secure. The service was also very poor. The following morning, my wife and I went for breakfast and there was nobody available to assist us for more than five minutes....

"No one came to clean/empty bins etc for the length of our stay. It was very noisy. Constant doors banging in the middle of the night. Some drunk person knocking on the door after 9.30 pm. Reception staff were fine, but had to request clean towels/extra toilet paper."

"Excellent location for Horle or Barbican"