Eksterior

Ulasan untuk Fairfield Inn & Suites by Marriott Plymouth

2.5 out of 5

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 256 dari 397 ulasan" "
Penilaian 8 - Bagus. 82 dari 397 ulasan" "
Penilaian 6 - Cukup Baik. 26 dari 397 ulasan" "
Penilaian 4 - Buruk. 15 dari 397 ulasan" "
Penilaian 2 - Sangat Buruk. 18 dari 397 ulasan" "

9,4/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Barbara

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice room, quiet hotel, close to restaurants
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

miela, del mar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to crash on a late nights drive
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant General Manager pada tanggal 25 Mei 2024
Thank you for the wonderful rating! We are happy to hear that you were comfortable during your stay.

10/10 Sangat Bagus

Matthew

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay easy highway access
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant General Manager pada tanggal 22 Mei 2024
Thank you for the wonderful 5/5 review. We are happy to hear that you found our location to be convenient to what you needed during your stay. We hope that you visit again soon!

10/10 Sangat Bagus

Daniel

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant General Manager pada tanggal 1 Mei 2024
Thank you for the wonderful rating! We hope that you visit again soon!

2/10 Sangat Buruk

Tara

Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant General Manager pada tanggal 22 Mei 2024
Thank you for your rating. We hope that we can make your stay better next time.

10/10 Sangat Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super clean. Big rooms (family of 5). Lots of shopping/restaurants right outside the entrance. Free breakfast was delicious and hot. Fresh cookies anytime available for free at the front desk. Just a great, easy going hotel. Will stay again and wpuld recommend!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Assistant General Manager pada tanggal 21 Apr 2024
Thank you for sharing with us about your stay. We are happy to hear that you enjoyed the location and the amenities offered. We hope that you visit again soon!

8/10 Bagus

Jayne, Plymouth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were only there for one night and everyone from the front desk manager to the bartender was super helpful, courteous and friendly. I would recommend this hotel to others!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager pada tanggal 5 Apr 2024
Thank you, Jayne, for taking the time to tell us about your stay. We are happy to hear that the desk manager and our bartender. We hope that you visit Plymouth again soon!

2/10 Sangat Buruk

Alexandra

Didn't make the trip because of the weather .I want you to refund me my money
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager pada tanggal 30 Mar 2024
Please reach out to the hotel to get more information regarding your reservation status.

10/10 Sangat Bagus

Jeffrey

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager pada tanggal 5 Apr 2024
Thank you, Jeffrey, for the awesome 5/5 rating!

10/10 Sangat Bagus

Perla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The breakfast was pretty good and is included in the price.
Tanggapan dari Assistant General Manager pada tanggal 3 Mar 2024
Thank you for taking the time to leave a review about your stay. We are very happy to hear that you enjoyed our breakfast options.

10/10 Sangat Bagus

Patrick

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 3 Mar 2024
Thank you for the amazing 10/10 rating! We hope to see you again in the future.

10/10 Sangat Bagus

Tim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 3 Mar 2024
Thank you, Tim, for the stellar 5/5 rating! We hope that you visit again soon!

10/10 Sangat Bagus

Lynne

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 24 Mar 2024
Thank you, Lynne, for the stellar 5-star rating! We hope that you visit again soon!

10/10 Sangat Bagus

Rachel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice staff
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 3 Mar 2024
Thank you for sharing about your stay. We hope that you visit again soon!

10/10 Sangat Bagus

Jean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 14 Feb 2024
Thank you for the wonderful 5/5 rating! We hope that you stay again soon.

6/10 Cukup Baik

Feebs

Bepergian bersama teman
Disukai: Kebersihan
Washer and dryer weren’t working. I saw a sign during breakfast that non gluten products are available upon request and I asked for it and the lady completely ignored me and never came back… not alot of choices for breakfast
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Ariel pada tanggal 4 Feb 2024
Hi thanks for you feedback and sorry for the inconvenience. We hope to see you again soon

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We actually had a couple problems with the room upon checking in- but they were solved immediately. (Didn’t have a tv remote) but the front desk employee was great at the time. I loved the hotel, breakfast, and the area surrounding. Easy parking, would easily stay again. We asked to have an extra hour due to our family member passing and having a lot to sort out but she straight out said no and nothing else. Thought that was pretty rude. That was my only issue.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Ariel pada tanggal 4 Feb 2024
Hi Dear, I am so sorry for that inconvenience and We hope to see you soon. Thank you for been with us.

10/10 Sangat Bagus

Scott

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a great property with clean rooms and a great breakfast. Room was clean but common areas/bathrooms not as clean as my last stay. No paper towels in lobby mens room for entire morning.
Tanggapan dari Linda pada tanggal 22 Jan 2024
Dear Scott, We are very sorry to hear about the restroom, I will check with housekeeping to see where things went wrong. I do hope you enjoyed your stay, and hope to see you again!

10/10 Sangat Bagus

Herbert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ariel pada tanggal 21 Jan 2024
Dear Hebert, Thank you for been here with us, we hope to see you again soon.

8/10 Bagus

Jean François

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Jen pada tanggal 19 Jan 2024
Hello Jean,Thank you so much for the review. Hope to host you again soon!

10/10 Sangat Bagus

Lymichelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean, quiet and very good breakfast. very good place to stay with your pet and family.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Jen pada tanggal 10 Jan 2024
Hello Lymichelle,Thank you so much for the review. Hope to host you again soon!

10/10 Sangat Bagus

Donna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cousins time
The staff was great I was barley there 12 hours when an emergency at home so I needed to get home they where great about helping me get reimbursed for second night
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Jen pada tanggal 8 Jan 2024
Hello Donna,Thank you so much for the positive review. Im glad to hear you had a great stay with us!

10/10 Sangat Bagus

Peter

Traveler bisnis
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jen pada tanggal 8 Jan 2024
Hello Peter,Thank you so much for the positive review. I hope to see you again soon!

10/10 Sangat Bagus

carol

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was friendly, welcoming and helpful. The room was modern, clean and had a nice walk in shower. The complimentary breakfast was a bonus and included several choices.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jen pada tanggal 8 Jan 2024
Hello Carol,Thank you so much for the positive review! We hope to host you again soon!

2/10 Sangat Buruk

Keith

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ariel pada tanggal 1 Jan 2024
Sorry for any inconvenience, we will be glad to make better for the next time. Hope to see you soon.Thank you !

8/10 Bagus

Michael O

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ariel Sousa (Front desk) pada tanggal 26 Des 2023
Hello Michael, Thank you for the positive review, I hope you came back soon, Happy Holliday's.

10/10 Sangat Bagus

Geoffrey

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jen pada tanggal 10 Jan 2024
Hello Geoffrey,Thank you so much for the review. Hope to host you again soon!

10/10 Sangat Bagus

Deirdre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jen pada tanggal 17 Des 2023
Hello Deirdre,Thank you so much for the positive review! Safe travels

10/10 Sangat Bagus

Kassandra

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ariel pada tanggal 4 Jan 2024
Thank you for choosing us and hoping to see you soon.

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Ariel pada tanggal 26 Des 2023
Good Morning Michael Thank you for the review Happy Holidays to you and we hope to see you again soon.

6/10 Cukup Baik

Theresa

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Didnt like the walks to my car, horrible! Did not like coming back to a very messy, unclean room-undone! Otherwise, lovely!
Menginap 4 malam pada bulan November 2023
Tanggapan dari Front desk pada tanggal 30 Nov 2023
Hello Theresa,Thank you for the feedback. I will notify our team to better assist our guests. Safe travels Theresa

10/10 Sangat Bagus

Mike

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Consistently good
Consistently good
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jen pada tanggal 24 Nov 2023
Hello Mike,Thank you so much for the positive feedback. Safe travels and happy holidays!

10/10 Sangat Bagus

robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jen pada tanggal 10 Nov 2023
Hello Robert,Thank you so much for the review. Hope to host you again soon!

8/10 Bagus

Leanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Jen pada tanggal 29 Okt 2023
Hello Leanne,Thank you so much for the review. Safe travels!

10/10 Sangat Bagus

Barbara

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The staff member who checked me in n was so welcoming, helpful and pleasant - a gem!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jen pada tanggal 26 Okt 2023
Hello Barbara,Thank you so much for the positive review! Im glad to hear you had pleasant stay with us. Safe travels Barbara!

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place to stay.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jen pada tanggal 26 Okt 2023
Hello Chris,Thank you so much for the positive review! Glad to hear you enjoyed your stay with us, hope to host you again soon!

10/10 Sangat Bagus

Lyle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jen pada tanggal 26 Okt 2023
Hello Lyle,Thank you so much for your review! Hope to see you again soon!

10/10 Sangat Bagus

Kristina

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jen pada tanggal 3 Nov 2023
Hello Kristina,Thank you so much for the positive review. Glad to hear you had a great stay!

10/10 Sangat Bagus

Patrick

Menginap 1 malam pada bulan September 2023
Tanggapan dari Mara pada tanggal 23 Sep 2023
Dear Patrick, On behalf of the entire hotel team, I want to thank you for sharing about your stay at our Fairfield. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Desk Leadership Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Sangat Bagus

Jesse

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Predictably pleasant
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Mara pada tanggal 2 Sep 2023
Dear Jesse, On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay at our Fairfield. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Front Desk Leadership Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

2/10 Sangat Buruk

Gregg

Tidak Disukai: Staf & layanan
Was treated very poorly upon checking in with my family. There were multiple other families there being treated rudely. The manager had a very bad attitude, I really wish I could leave a good review, I HATE leaving bad ones. For the price I would highly suggest another hotel in the area. We were checked in late and the manager was anything but apologetic. She seemed to be having a bad day and was more than happy to pass that along to ourselves and several other guests.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Mara pada tanggal 2 Sep 2023
Dear Gregg, Thank you for taking the time to let us know about your experience while staying with us. Your experience of most recent stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Front Desk and Management Leadership Team to ensure the necessary guidelines are in place and reviewed to prevent less than satisfactory service from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Sangat Bagus

allison

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Mara pada tanggal 17 Sep 2023
Hi Allison, thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon!

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the property and I like the staff! Jackie, Mara and Donna at the Plymouth Fairfield Marriott make a big difference with their hospitality and welcoming attitude. I enjoy the FREE Breakfast too!
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Mara pada tanggal 31 Agu 2023
Good afternoon Susan, We are pleased to hear that you were able to enjoy your overall stay including our guest services and complimentary hot breakfast buffet.

8/10 Bagus

Cheri

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property enjoyed our stay
Tanggapan dari Mara pada tanggal 6 Agu 2023
Hi Cheri, thank you for your positive review! We're glad to hear that you enjoyed your stay at our property. If there's anything else we can assist you with, please feel free to reach out. We look forward to welcoming you back in the future!

2/10 Sangat Buruk

Anita

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Mara pada tanggal 19 Agu 2023
Good Morning Anita, Thanks for reviewing us, Anita. Your feedback is appreciated and we take it to heart. We are always looking for ways to increase customer satisfaction and will pass your comments along to management.

8/10 Bagus

Allyson

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Mara pada tanggal 8 Agu 2023
Good morning Allyson,We are pleased to hear you were able to enjoy your overall stay. Thank you for taking the time to review us.

10/10 Sangat Bagus

Marie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quick trip to be with our daughter
We had a great time, it was close to where we needed to go and very convenient.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Brandon Goncalves - General Manager pada tanggal 11 Jul 2023
Hello!Thank you for taking the time to leave us feedback on your most recent visit. We are pleased that you enjoyed your stay and we hope to see you again soon!

4/10 Buruk

THADDEUS

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Mara pada tanggal 7 Jul 2023
Good afternoon Thaddeus, thank you for taking the time to lets us know about your stay. If there's anything we could do to make your stay better for the next time please reach out and let us know. Thank you again. I hope you have a great day.

10/10 Sangat Bagus

Sarah

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Brandon Goncalves, General Manager pada tanggal 22 Jul 2023
Hello!Thank you for taking the time to provide us with feedback on your most recent visit. We hope to see you again soon!

10/10 Sangat Bagus

Geoffrey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great modern hotel
Great stay, really friendly staff. Nice clean modern room with everything you need. Free coffee and water in the lobby. Only disappointed that the fire pit was off, would have been a nice spot for a nightcap. It’s a little out of Plymouth but only $15 in an UBER so all good!
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Brandon Goncalves, General Manager pada tanggal 30 Jun 2023
Hello,Thank you for taking the time to provide us feedback on your most recent stay. We are pleased to hear that you enjoyed your stay and we hope to see you again soon!