Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 340 dari 1000 ulasan" "
10 - Sangat Bagus
340
Penilaian 8 - Bagus. 263 dari 1000 ulasan" "
8 - Bagus
263
Penilaian 6 - Cukup Baik. 146 dari 1000 ulasan" "
6 - Cukup Baik
146
Penilaian 4 - Buruk. 108 dari 1000 ulasan" "
4 - Buruk
108
Penilaian 2 - Sangat Buruk. 143 dari 1000 ulasan" "
2 - Sangat Buruk
143
7,2/10
Kebersihan
8,0/10
Staf & layanan
7,0/10
Fasilitas
6,8/10
Kondisi & fasilitas properti
8,6/10
Ramah lingkungan
Ulasan
4/10 Buruk
marie
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
19 Mei 2024
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
The evening attendant was very nice and helpful. But this was unfortunately the only positive thing in the hotel: dirty floor, shower with no pressure at all to the point that you can barely shower, coffee maker wasn’t working…. Did not enjoy our stay and will not return!
marie
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 21 Mei 2024
Hi Marie,We're truly sorry to hear about the disappointing experience you had during your stay. Your feedback about the cleanliness, shower pressure, and coffee maker issues is concerning, and we apologize for falling short of your expectations. Please know that we take your comments seriously, and we will address these issues promptly to ensure improvements are made.
8/10 Bagus
Andres
17 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Andres
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 21 Mei 2024
Hi Andres,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
10/10 Sangat Bagus
Pamela
30 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
😁
Pamela
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 1 Mei 2024
Hi Pamela,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
8/10 Bagus
Kevin, Lawndale
Bepergian bersama teman
30 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like the Spanish sitting of this hotel looks updated and really clean aside if you see little bugs if you leave anything with food on the table but not so horrible the mini fridge was leaking for one night but put a towel on the bottom no problem the 1st night the door didn’t look but lobby receptionist was helpful to get another room so I really think it’s a nice place to stay there’s shopping centers near by walking distance so that’s great the shower was also really nice I would definitely stay here again
Kevin
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 1 Mei 2024
Hi Kevin,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.
10/10 Sangat Bagus
Nicholas
30 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
QUITE
Nicholas
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 2 Mei 2024
Hi Nicholas,Our team is delighted to hear that you enjoyed the serene atmosphere and had a pleasant experience. Your positive feedback inspires us to continue providing exceptional service. We eagerly look forward to welcoming you back for another enjoyable stay!
10/10 Sangat Bagus
Guadalupe
Bepergian bersama teman
28 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the place very quiet and comfy
Guadalupe
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 1 Mei 2024
Dear Guest,I am delighted to hear that you loved your stay with us! Providing a quiet and comfortable environment is our goal. Thank you for your kind words, and we look forward to welcoming you back soon!
10/10 Sangat Bagus
alleyne
28 Apr 2024
Disukai: Kebersihan
alleyne
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 1 Mei 2024
Hi Alleyne Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.
6/10 Cukup Baik
Brandi
Bepergian bersama teman
28 Apr 2024
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Property is being remodeled. It was quiet at night. Staff didn’t interact much. Room was updated. Location is central of town. It was an ok area across from the base. Quiet.
Brandi
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 29 Apr 2024
Hi Brandi,Thank you for sharing your experience with us. We're glad to hear that you found the property quiet at night and that the room was updated. Your feedback about the limited interaction with staff is noted, and we'll strive to improve in this area to ensure a more engaging guest experience.
8/10 Bagus
David
28 Apr 2024
Disukai: Kebersihan, kondisi & fasilitas properti
All good, except for the temporary office being in one of the rooms due to remodeling. Didn’t care for being told to wait outside for 10 minutes while staff talked at length with other guests. Not good for my back pain. At least put out some chairs!
David
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 29 Apr 2024
Hi David,Thank you for sharing your experience with us. We are glad to hear that overall, your stay was satisfactory. However, we apologize for any inconvenience caused by the temporary office setup during our remodeling process. Your feedback regarding the lack of seating and the wait time outside is appreciated, and we'll use it to improve our guest experience during renovations.
8/10 Bagus
Nicholas
Bepergian bersama keluarga
23 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice and quiet
Nicholas
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 24 Apr 2024
Hi Nicholas,Providing a peaceful environment for our guests is important to us, and we're glad we could meet your expectations in this regard. Thank you for choosing us, and we look forward to welcoming you back again soon!
6/10 Cukup Baik
Ruth
22 Apr 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
When checking in the person who assisted me was not particularly welcoming. Did not let me know where the pool and fitness room were located. Did not apologize for the office being in a guest room while the lobby and office area were being remodeled. On the other hand the housekeeping staff were very polite and efficient. Would not have booked here if id known there was a Marijuana dispensary next door with people lining up at 8am to get in. I like this company but won't stay at this location again. Nor will I recommend it to anyone .
Ruth
Menginap 3 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 24 Apr 2024
Hi Ruth,We are truly sorry to hear about your disappointing experience during your stay. This is certainly not the standard we aim to uphold. Your feedback is taken very seriously, and we'll be sure to investigate and address the issues promptly. Please accept our sincere apologies for the discomfort you faced. We value your patronage and hope to have the chance to regain your trust on a future visit.
2/10 Sangat Buruk
Sean
Traveler bisnis
16 Apr 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very very unsafe
Sean
Tanggapan dari Sophia CSR pada tanggal 18 Apr 2024
Hi Sean,We're deeply concerned to hear about your perception of safety during your stay. Ensuring the safety and security of our guests is paramount to us. Please provide us with more details about your experience so we can address any issues immediately. Your feedback is invaluable, and we want to ensure that every guest feels safe and comfortable during their time with us.
2/10 Sangat Buruk
Jair, Venice
9 Apr 2024
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
I liked that the room was spacious. I didn’t like that the receptionist seemed to have created a separate profile, rather than verifying the Expedia reservation. Also, tennis courts were locked and in shambles. The person whose room was upstairs kept making noise - I’d like a refund.
Jair
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 10 Apr 2024
Hi Jair,It is saddening for us to read about your recent experience with us. This is not typical of our guests' experiences at our property. However, we will be reviewing these comments with our team to research the matter further. If you have any queries, please call up the property for further assistance.
10/10 Sangat Bagus
Cecilia
5 Apr 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
Está muy bonito
Cecilia
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 6 Apr 2024
Hi Cecilia,We're pleased to hear that you found our property to be very pretty. Creating a welcoming and aesthetically pleasing environment for our guests is important to us. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future!
2/10 Sangat Buruk
Hannah
4 Apr 2024
Hannah
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 24 Apr 2024
Hi Hannah,It's disheartening to learn that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate any specific details about your stay so that we can address and improve upon the areas that didn't meet your expectations.
10/10 Sangat Bagus
Ever, carson
Bepergian bersama keluarga
2 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good
Ever
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 2 Apr 2024
Hi Ever,I'm thrilled to hear that you had a great experience with our service and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.
10/10 Sangat Bagus
sandra
31 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
keep renovating
sandra
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 2 Apr 2024
Hi Sandra,Thank you for your perfect rating and positive feedback. We're thrilled that you enjoyed your stay and appreciate your encouragement as we continue our renovations. Your satisfaction is our priority, and we look forward to providing you with an even better experience in the future.
10/10 Sangat Bagus
Laura
Bepergian bersama teman, Traveler bisnis
24 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Habitacion hamplia , limpio, tranquila , huele bien. Hablan Español y ninguno inconveniente al tomar la habitación. Buen servicio. Gracias .
Laura
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 26 Mar 2024
Hi Laura,Your acknowledgement of our efforts brings us immense joy. It is our utmost pleasure to have contributed to your extraordinary experience, and we eagerly anticipate the privilege of hosting you again for another exceptional stay in the near future!
10/10 Sangat Bagus
Tony
Traveler bisnis
21 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean updated rooms.
Tony
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 21 Mar 2024
Hi Tony,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
10/10 Sangat Bagus
Marcos
Bepergian bersama keluarga
20 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love the place is really good places
Marcos
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 20 Feb 2024
Hi Marcos,It's wonderful to know that you had a great experience and enjoyed your stay. Thank you for your kind words, and we look forward to welcoming you back again soon for another enjoyable visit!
10/10 Sangat Bagus
Clifford
4 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very quiet and relaxing. The room is enormous. The wifi excellent. The decorations are super sophisticated, gorgeous really: the mirror with back lighting behind it, the circular storarge rack on the bathroom wall, the frame photo of the beach on the wall.
Clifford
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 5 Feb 2024
Dear Guest,Delighted to receive your gracious feedback! Your kind words fill us with immense joy and appreciation. We strive tirelessly to ensure that our services cater to your utmost satisfaction, and it brings us great pleasure to learn that you love the experience. Your encouraging endorsement is a testament to our dedicated efforts toward excellence. We eagerly await the privilege of serving you again soon!
10/10 Sangat Bagus
Maria
Bepergian bersama teman
25 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked the size of the colorful room had plenty of lighting around it too, the only problem we had was making our 2nd cup of coffee on the coffeemaker.
Maria
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Sophia CSR pada tanggal 26 Jan 2024
Hi Maria,I'm pleased to hear that you enjoyed our colorful and well-lit room. We regret any inconvenience with the coffee maker and appreciate your feedback. Our team will address the issue promptly. If you plan to visit again, please let us know, and we'll ensure your next stay is even more enjoyable.
10/10 Sangat Bagus
Maria
22 Jan 2024
Maria
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Sophia CSR pada tanggal 24 Jan 2024
Hi Maria,We are delighted to receive your amazing 10-star rating. Your effort in providing a rating for your experience is highly appreciated. We look forward to serving you again on your next visit to the vicinity.
Tanggapan dari Sophia CSR pada tanggal 18 Jan 2024
Hi Julie,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
10/10 Sangat Bagus
Britta
Bepergian bersama teman
14 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nicely renovated older property. Very cute and convenient for my needs. The staff was great. The only downside was no restaurant/bar, but there were a few options nearby.
We were on the first floor and it was a bit noisy when people checked in above us.
Britta
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Sophia CSR pada tanggal 15 Jan 2024
Hi Britta,We're delighted you enjoyed your stay! Thank you for appreciating our renovated rooms and great staff. We're continuously working to improve our facilities. We can't wait to welcome you back on your next visit!
Hi Reyes,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.
Hi Anthony,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
10/10 Sangat Bagus
carlos
17 Des 2023
carlos
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sophia CSR pada tanggal 19 Des 2023
Hi Carlos,We are incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.
6/10 Cukup Baik
Odon
15 Des 2023
Odon
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Sophia CSR pada tanggal 18 Des 2023
Hi Odon,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guests' ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.
6/10 Cukup Baik
Liann
Traveler bisnis
10 Des 2023
Disukai: Kebersihan, kondisi & fasilitas properti
Liann
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sophia CSR pada tanggal 14 Des 2023
Hi Liann,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.
10/10 Sangat Bagus
María Guadalupe
Bepergian bersama keluarga dan anak
26 Nov 2023
Very clean and the service excellent
María Guadalupe
Menginap 3 malam pada bulan November 2023
Tanggapan dari Sophia CSR pada tanggal 30 Nov 2023
Dear Guest,We greatly appreciate your kind words! Providing excellent customer service and maintaining clean rooms are top priorities for us. Thank you for acknowledging our efforts. We look forward to your next visit.
8/10 Bagus
Hillary
Bepergian bersama keluarga
17 Nov 2023
Quaint little place
Hillary
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sophia CSR pada tanggal 17 Nov 2023
Hi Hillary,Thank you for your kind words! We're delighted you found our place quaint. Looking forward to welcoming you back soon!
10/10 Sangat Bagus
carlos
12 Nov 2023
carlos
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sophia CSR pada tanggal 6 Des 2023
Hi Carlos,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.
10/10 Sangat Bagus
Oscar
Bepergian bersama keluarga
12 Nov 2023
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Location easy to find, good size room, clean room.
Towels need to be replaced, and would like to have a couple water bottles included.
Oscar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sophia CSR pada tanggal 13 Nov 2023
Hi Oscar,Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. I am particularly pleased that you found it. I will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations.
10/10 Sangat Bagus
monee
9 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
monee
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sophia CSR pada tanggal 11 Nov 2023
Hi Monee,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
10/10 Sangat Bagus
Lilia
6 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lilia
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sophia CSR pada tanggal 7 Nov 2023
Hi Lilia,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
8/10 Bagus
José luis
5 Nov 2023
Tidak Disukai: Kondisi & fasilitas properti
José luis
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sophia CSR pada tanggal 6 Nov 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
10/10 Sangat Bagus
Henri
5 Nov 2023
Henri
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sophia CSR pada tanggal 27 Nov 2023
Hi Henri,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
Hi Teresa,We are truly grateful for your recent stay and for awarding us with a perfect 10-star rating. It brings us great joy to know that you had a wonderful experience with us. Your satisfaction is our top priority, and we are excited to have the opportunity to serve you again in the future. Thank you for choosing our hotel, and we can't wait to welcome you back.
We were pleased with the level of renovations/improvements! We thought the hotel did an excellent job of making the hotel look current!
Karen
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Sophia CSR pada tanggal 25 Okt 2023
Hi Karen,Your kind words mean a lot to us, and we truly appreciate your positive feedback. It was a pleasure having you as our guest. Thank you for your fantastic review and we hope to welcome you back for another awesome stay in the future!
10/10 Sangat Bagus
Cesar
22 Okt 2023
Cesar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Sophia CSR pada tanggal 13 Nov 2023
Hi Cesar,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.
We are recommending this inn to our friends and re
Traveler terverifikasi
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Sophia CSR pada tanggal 23 Okt 2023
Dear Guest,Thank you for your glowing review and the perfect rating! We're thrilled to hear that you had a fantastic stay. We hope to welcome you back soon for another wonderful experience.
8/10 Bagus
Monica
Bepergian bersama keluarga
21 Okt 2023
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Monica
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Sophia CSR pada tanggal 23 Okt 2023
Hi Monica,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 10-star experience.
10/10 Sangat Bagus
Laura
16 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service rooms are big and nice, clean.
Laura
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Sophia CSR pada tanggal 16 Okt 2023
Hi Laura,I'm thrilled to hear that you had a great experience with our service and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.
Clean, staff is friendly, everything is new and remodeled.
seslye
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Sophia CSR pada tanggal 16 Okt 2023
Hi Seslye,Appreciate you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.
10/10 Sangat Bagus
Alma
2 Okt 2023
Alma
Menginap 1 malam pada bulan September 2023
Tanggapan dari Sophia CSR pada tanggal 23 Okt 2023
Hi Alma,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
26 Sep 2023
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Traveler terverifikasi
Menginap 7 malam pada bulan September 2023
Tanggapan dari Sophia CSR pada tanggal 28 Sep 2023
Dear Guest,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 10-star experience.
6/10 Cukup Baik
Axel
Bepergian bersama teman
25 Sep 2023
Disukai: Fasilitas
Tidak Disukai: Kebersihan
Modernes Zimmer in etwas seltsamer Umgebung. Zimmer könnte sauberer sein.
Axel
Menginap 1 malam pada bulan September 2023
Tanggapan dari Sophia CSR pada tanggal 26 Sep 2023
Hi Axel,Thank you for your review. Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.
6/10 Cukup Baik
Viridiana
24 Sep 2023
Viridiana
Menginap 1 malam pada bulan September 2023
Tanggapan dari Sophia CSR pada tanggal 26 Sep 2023
Dear Guest,Appreciate you for choosing us for your recent stay. We apologize if there were aspects of your stay that did not meet your expectations. Your satisfaction is important to us, and we would like to learn more about your specific concerns in order to address them appropriately.
10/10 Sangat Bagus
Harold
24 Sep 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff at check-in was very nice and helpful. Room backs to busy roads so noisy. Best to get interior room.
Harold
Menginap 1 malam pada bulan September 2023
Tanggapan dari Sophia CSR pada tanggal 24 Sep 2023
Hi Harold,Thank you for your kind words about our check-in staff. We apologize for the noise from the busy roads. We'll take your suggestion into consideration for future stays. We appreciate your feedback and look forward to welcoming you back for a more peaceful experience.