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"Enjoyed our overnight stay in the Celtic Manor and had time to recharge our batteries. The male member of staff at Reception was exceptional! (Sorry we didn't make a note of his name.) He was particularly welcoming, helpful and informative about all amenities available and booked all the little extras for us. The staff at 'The Grill' were also great, where we enjoyed a tasty meal in a relaxing atmosphere. Additionally, the breakfast offered plenty of variety the following morning. We opted to pay extra for a room with a balcony, however, although it was clean, comfortable and looked nice enough, on close inspection it needed a make-over and a lot of TLC. The balcony was shoddy and the door leading out to it didn't close properly so it was draughty. However, the worst experience for us during this visit was the pool and spa. Despite booking our 'slot', it was full to the brim. There were adults and children diving in to the pool even though there were lifeguards on duty and signs to discourage this. The steam room and jacuzzi / hot tubs were also jammed packed, and so were impossible to sample and enjoy. This aspect was disappointing and unacceptable."

"Lovely hotel in a good location. Parking at Charlotte street was easily pre paid online. Rooms were huge with comfortable beds and a great shower and were very quiet. Would have liked bottled water in addition to the teas and coffees supplied but it’s a minor point. Pool was fab, we had it all to ourselves! Good breakfast with a cold self serve buffet then an excellent choice of hot food to order along with cappuccinos, lattes etc. Staff were very welcoming and friendly. Would definitely visit again."

"Great bargain hotel. Room overlooked Marina. Convenient with Lidl, Waitrose & Home Bargains all around and plenty of places to eat & drink & ATM. Room was basically but had kettle & mugs & tea/coffee. Hairdryer available in reception. Small lift. Bed fairly comfy. Parking at Lidl with registration in hotel reception."

"Good location. Clean hotel. Our room was quite dark. Shower dreadful"

"Excellent location, fabulous room and breakfast"

"staff were lovely but unfortunately our AC didn't work and neither did the lamp on the desk, we had a good stay and would stay again but not during the summer without AC!"

"Breakfast was amazing, and the rooms were perfect! "

"Great stay"

"Wonderful!! Great location."