"I think management needs to inform staff to be more informative with guest
No one told us how to get beach towels, coffee machine did not work, WI FI no info, basically I feel that staff was very helpful once you asked for items. The issue is most hotels provide basic info upfront and have signage to inform guests. Management needs to be better.
I feel that the highlight is the beach and that is the only reason I would go back to this hotel."
"Masseria San Michele has to be one of the most beautiful places I’ve ever stayed. From all the little design touches to the gorgeous breakfast spread, the sweetest dogs and little cat, and the pool area - everything was perfect! I especially loved the bathrooms which were gorgeously decorated, filled with local organic products and a great shower. The bed was super comfortable too - and each of the rooms have their own little patio area with a comfy area and a table.
The staff were lovely and...
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