Wine bar

Reviews of Vincci Ponte de Ferro

4 out of 5
Vincci Ponte de Ferro
1 Rua do Casino da Ponte, Vila Nova de Gaia

Reviews

9.8

Exceptional

Rating 10 - Excellent. 362 out of 404 reviews" "
Rating 8 - Good. 32 out of 404 reviews" "
Rating 6 - Okay. 4 out of 404 reviews" "
Rating 4 - Poor. 2 out of 404 reviews" "
Rating 2 - Terrible. 4 out of 404 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
They really need a SPA. After long days of walking and enjoying Porto, really need a few hours of relaxation with a good massage, Sauna and hydrotherapy before getting dress for a wonderful dinner.
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a unique view of Porto from Villa Nova de Gaia, and it is a great location for visiting Porto. The Sky Bar was a lot of fun. Staff were very friendly and helpful. Overall a great experience.
Stayed 2 nights in Apr 2024
Response from João Rei - Guest Experience on 27 Apr 2024
Dear Mr. Paul,Thank you very much for your fantastic 5/5 review regarding your satisfaction and experience at Hotel Vincci Ponte de Ferro. We are delighted to know that our facilities and staff met your expectations, and that we were able to provide a memorable experience for your trip to Porto. We hope to welcome you back very soon for more pleasant moments.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Marianela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this Hotel for a stay in Porto. The staff went above and beyond to be so helpful with whatever we required. All the port lodges are on this side of the river, so it’s convenient for that aspect of a Porto visit. The views of the Dom Luis 1 bridge from the river view rooms are spectacular; it’s beautifully lit at night! Loved the elevator which delivers you up or down to the different street levels required. We would definitely stay here again on our next visit.
Stayed 3 nights in Apr 2024
Response from João Rei - Guest Experience on 27 Apr 2024
Dear Mrs. Marianela,Thank you for your glowing feedback! We're thrilled to hear that you had such a perfect stay at Hotel Vincci Ponte de Ferro and highly recommend it. It's fantastic to know that our staff went above and beyond to be helpful, and that you enjoyed the convenience of our location for visiting the port lodges and the city center. We can't wait to welcome you back on your next visit to Porto to enjoy the stunning and priceless views of the most iconic places of Porto, such as the Luis I bridge.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Harshita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! Location!! Location!!! Loved the hotel, the perfect location and proximity to iconic spots in Porto, the excellent service and the beautiful view of the river and the bridge from the room. The dinner and wines were very good as well. Great experience overall.
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 27 Apr 2024
Dear Harshita,We're delighted to hear that you enjoyed your stay at Hotel Vincci Ponte de Ferro! Knowing that the hotel had the perfect location and proximity to the main iconic spots in Porto for your travel plans, along with the excellent service and beautiful views of the river and bridge from your room, are our top priorities. Thank you for sharing your experience and we look forward to welcoming you back for another great stay!Kind regards,Vincci Ponte de Ferro

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing views and convenience to everything. The breakfast was wonderful I felt very special staying here
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 20 Apr 2024
Dear Mrs. Cheryl,We are pleased to know that you felt very welcome and special at Hotel Vincci Ponte de Ferro during your days in Porto. It is a great satisfaction to know that you loved the delicious breakfast and the wonderful views from the hotel. We would be delighted to accommodate you once again for another memorable experience.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent customer service and installation
Stayed 2 nights in Apr 2024
Response from João Rei - Guest Experience on 20 Apr 2024
Dear Mr. Jorge,It is a great pleasure to know that you had a perfect experience at Hotel Vincci Ponte de Ferro. Thank you for letting us know that we achieved our main priority of providing you with a service of excellence. We will be delighted to welcome you back again very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a stunning view, convenient location near the train, and very comfortable rooms. We loved staying Vincci Ponte de Ferro and cannot wait to return!
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 20 Apr 2024
Dear Mrs Lisa,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the stunning views, convenient location and comfortable rooms at Hotel Vincci Ponte de Ferro. It gives us great satisfaction to know that you had a perfect stay in Porto at the Vincci Ponte de Ferro. We can't wait to welcome you back for another unforgettable experience!Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, nice staff, absolutely clean and great spot to discover Porto. We will come back again.
Stayed 3 nights in Apr 2024
Response from João Rei - Guest Experience on 11 Apr 2024
Dear Mrs. Alexandra,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at Hotel Vincci Ponte de Ferro and found our staff very friendly and the location convenient for your plans in Porto. We look forward to welcoming you back again soon for another memorable stay.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Raul, San Juan

Liked: Staff & service, property conditions & facilities
Very central and my room had a nice view. I had some difficulty with arranging the water temperature. Too cold or too hot.
Stayed 2 nights in Apr 2024
Response from João Rei - Guest Experience on 11 Apr 2024
Dear Mr. Raul,We are pleased to hear that you enjoyed the beautiful views from your room and throughout the facilities at Hotel Vincci Ponte de Ferro during your stay. Thank you for choosing us, and we hope to have the opportunity to welcome you once again on your next visit to Porto.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

LaShawnda

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment I walked in to my last few moments, I received the best, most courteous treatment and service. The staff were very accommodating with a smile! The location was perfect for my schedule, experiencing many sights in a short period. I highly recommend!
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 11 Apr 2024
Dear Mrs. LaShawnda,Thank you for your glowing review! We're thrilled to hear that you received excellent and courteous treatment from the moment you arrived until your departure at Hotel Vincci Ponte de Ferro. We are pleased that the location of the hotel was perfect for your plans. Your recommendation means a lot to us! We hope to have the pleasure of welcoming you back in the future to provide you another wonderful stay with a service of excellence.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 7 Apr 2024
Dear Mrs. Lena,It is a pleasure to receive your 5/5 score regarding your satisfaction with your stay at Hotel Vincci Ponte de Ferro. We hope to welcome you back again very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and views.
Stayed 1 night in Apr 2024
Response from João Rei - Guest Experience on 3 Apr 2024
Dear Mr. Jose,Thank you very much for your perfect review rating of 5/5 regarding your recent stay at Hotel Vincci Ponte de Ferro. It brings us immense pleasure to see that the hotel's location and views perfectly suited your plans and met your expectations. We eagerly anticipate the opportunity to welcome you back to our hotel very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular experience. The views, the service, the ambiance. It exceeded our expectations.
Stayed 2 nights in Mar 2024
Response from João Rei - Guest Experience on 20 Mar 2024
Dear Mrs. Stephanie,We are thrilled to hear that you had a spectacular experience in Hotel Vincci Ponte de Ferro! It's wonderful to know that the views, service, and ambiance exceeded your expectations. Your satisfaction is our top priority, and we're delighted to have provided you with such a memorable experience. If you ever find yourself back in the area, we would love to welcome you again!Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from João Rei - Guest Experience on 14 Mar 2024
Dear Mr. Jordan,It is a great satisfaction to receive your perfect score of 5/5 regarding your experience at Hotel Vincci Ponte de Ferro. We hope to have the pleasure of accommodating you once again on your next visit to Porto for another perfect stay.Kind regards,Vincci Ponte de Ferro

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Vincci Ponte de Ferro is a very nice hotel. It had wonderful views of Porto. It is also great for sunsets. The hotel it's located in a great area and is very convenient to both Gaia and Porto. I would highly recommend friends and family to stay here
Stayed 4 nights in Feb 2024
Response from João Rei - Guest Experience on 12 Mar 2024
Dear Mrs. Elizabeth,Thank you so much for your wonderful review of Hotel Vincci Ponte de Ferro! We're thrilled to hear that you enjoyed the hotel's beautiful views of Porto. We appreciate your recommendation. We hope to host you again on your next visit to Porto!Kind regards,Vincci Ponte de Ferro

10/10 Excellent

David

Stayed 3 nights in Mar 2024
Response from João Rei - Guest Experience on 1 Apr 2024
Dear Mr. David,Thank you very much for your perfect score of 5/5 regarding your memorable experience at Hotel Vincci Ponte de Ferro. We would be delighted to welcome you back again very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was recommended by a friend who had previously stayed. My travel friend and I were definitely happy with our stay! It’s a beautiful hotel that is central to most places!
Stayed 3 nights in Feb 2024
Response from João Rei - Guest Experience on 9 Mar 2024
Dear Mrs. Emily,Thank you for choosing Hotel Vincci Ponte de Ferro based on your friend's recommendation! We are delighted to hear that you enjoyed your stay. Our goal is to provide a beautiful experience for all our guests, and we're pleased to know we succeeded in making your visit enjoyable. We hope to have the pleasure of welcoming you back in the future for another great experience.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in great location
Stayed 3 nights in Jan 2024
Response from João Rei - Guest Experience on 3 Feb 2024
Dear Mrs. Casey,It is a great pleasure to receive such a positive and wonderful review regarding your stay at Hotel Vincci Ponte de Ferro. We hope that you enjoyed the stunning views of the beautiful city of Porto and the unique location of the hotel for your travel plans. We look forward to welcoming you back again to create more memorable moments.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

abraham

Stayed 2 nights in Jan 2024
Response from João Rei - Guest Experience on 20 Mar 2024
Dear Mr. Abraham,Thank you very much for your perfect evaluation of your wonderful stay at Hotel Vincci Ponte de Ferro. We hope to welcome you again for another amazing stay.Best regards,Vincci Ponte de Ferro

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views and perfect location! Excellent wine bar as well.
Stayed 2 nights in Jan 2024
Response from João Rei - Guest Experience on 31 Jan 2024
Dear Mrs. Dalia,It is a great pleasure to receive such a wonderful review regarding your stay at Hotel Vincci Ponte de Ferro. We are delighted to see that you loved the stunning and priceless views offered by all the hotel facilities, and that you were also impressed with the Wine Bar. We hope to welcome you again on your next visit to Porto to provide you with another memorable Vincci experience.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with fantastic views looking over the Douro and Luiza bridge -- with double-paned windows that block noise. My only caveat with this hotel was that I think breakfast, at least continental, should be included. (and I'm not even a breakfast person).
Stayed 3 nights in Jan 2024
Response from João Rei - Guest Experience on 15 Jan 2024
Dear Dominique,It brings us immense satisfaction to read that your stay at Hotel Vincci Ponte de Ferro was perfect and enjoyable. We are delighted that you appreciated the priceless views of the beautiful city of Porto. We sincerely hope you will have the opportunity to visit us again and indulge in our delicious and varied breakfast.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Alberto

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, nice staff, modern structure with the best view of Porto!
Stayed 2 nights in Jan 2024
Response from João Rei - Guest Experience on 8 Jan 2024
Dear Mr. Alberto,It is a great satisfaction to read such an amazing review regarding your stay at Hotel Vincci Ponte de Ferro. We hope you enjoyed the priceless views of the beautiful city of Porto and the unique location of the hotel, creating unforgettable memories. We hope to welcome you again.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic !
Amazing hotel! Beautiful design, location was incredible. Beautiful view of the city. Breakfast is delicious, the host makes sure the first day you know where everything is at the breakfast area. Best housekeeping I have seen in a while. The room is perfectly made every day. Staff was super nice. Highly recommended.
Stayed 3 nights in Jan 2024
Response from João Rei - Guest Experience on 8 Jan 2024
Dear Mrs. Claudia,We are very glad to hear that you had such a positive experience at Hotel Vincci Ponte de Ferro! It's wonderful that the staff's friendliness left a lasting impression. Our main priority is to provide a service of excellence and create a memorable stay. We hope to welcome you once again to the beautiful city of Porto.Kind regards,Vincci Ponte de Ferro

8/10 Good

Celine

Stayed 3 nights in Jan 2024
Response from João Rei - Guest Experience on 31 Jan 2024
Dear Mrs. Celine,We would like to thank you for your positive review regarding your experience at Hotel Vincci Ponte de Ferro. We hope that you left Porto with amazing memories and were comfortable during your stay at the hotel. We look forward to welcoming you on your next visit.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Lisa, Murphy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with fantastic view of Porto and the Douro river. You can see several of the bridges crossing from Nova de Gaia to Porto. Metro stop within steps of hotel entrance.
Stayed 7 nights in Dec 2023
Response from João Rei - Guest Experience on 1 Jan 2024
Dear Mrs. Lisa,We are very pleased to see that you had a perfect and pleasant stay at Hotel Vincci Ponte de Ferro. It is a great satisfaction to read that our unique location and the priceless views were completely perfect for your plans in Porto. We hope to welcome you back again very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Fuad

Stayed 3 nights in Dec 2023
Response from João Rei - Guest Experience on 31 Jan 2024
Dear guest,We would like to express our sincere gratitude for your amazing review regarding your perfect stay at Hotel Vincci Ponte de Ferro. We hope to welcome you again very soon for another memorable experience.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Solange, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Gaia with amazing views of Porto.
Stayed 4 nights in Dec 2023
Response from João Rei - Guest Experience on 27 Dec 2023
Dear Mrs. Solange,We would like to thank you for your amazing review and preference in Hotel Vincci Ponte de Ferro. It is a great pleasure to see that you loved your experience with us and you left Porto with beautiful memories. We hope to welcome you back very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Nelvi, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay! I have nothing negative to say. Everyone was nice, especially our friend Ricardo at the bar on floor 11. He was super attentive and professional. I put a 4 on staff because I want to recommend training to front door staff when it comes to customer assistance. I and other people that were staying there came and ask the ladies at the front for help on different things, we had issues with getting a train ticket and they dismissed us and were not very helpful. Other than that this is a great location to stay! Love the room and the ambiance.
Response from João Rei - Guest Experience on 20 Dec 2023
Dear Mr.,We would like to express our sincere gratitude regarding your review of your stay at Hotel Vincci Ponte de Ferro. It is immensely satisfying to learn that you had a positive experience with us. Your observations are invaluable, and we will certainly take them into consideration to further improve our services. We are committed to providing excellent service, and your feedback plays a crucial role in this endeavor. We hope to have the pleasure of welcoming you back very soon.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Miguel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular servicio
Stayed 3 nights in Dec 2023
Response from João Rei - Guest Experience on 20 Dec 2023
Dear Mr. Miguel,Thank you very much for your amazing review regarding your stay at Hotel Vincci Ponte de Ferro. We hope to welcome you back very soon.Kind regards,Vincci Ponte de Ferro

4/10 Poor

Kirstie

Stayed 3 nights in Oct 2023

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from João Rei - Guest Experience on 20 Dec 2023
Dear Mr. Lance,Thank you very much for your positive review regarding your stay at Hotel Vincci Ponte de Ferro. We hope to welcome you back very soon.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service!
Response from João Rei - Guest Experience on 5 Feb 2024
Dear Mrs. Maria,Thank you very much for your kind feedback regarding your stay at Hotel Vincci Ponte de Ferro. We are delighted to see that you had a pleasant stay and that we were able to meet our main priority, providing you with a service of excellence. Thank you for your preference, and we hope to welcome you back very soon for another memorable stay.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

ALEXANDER, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from João Rei - Guest Experience on 9 Dec 2023
Dear Mr. Alexander,Thank you very much for choosing Hotel Vincci Ponte de Ferro for your stay in Porto. We hope to welcome you again.Kind regards,Vincci Ponte de Ferro

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and elevator to the top and bottom of the bridge, OUTSTANDING. Couldn’t get better having access to the of the top attraction. Tiago and the sweet guy at the bar on the 11th floor were great, but I cannot say I was pleased with breakfast. While esthetically well put together, the eggs were soupy and the bacon was not cooked. Both the hostess and the women attending the buffet made it seem that we were an inconvenience. Hotel is great, I would definitely suggest this hotel to anyone going to Porto, but I’m glad we didn’t opt for the daily breakfast buffet.
Stayed 3 nights in Nov 2023
Response from João Rei - Guest Experience on 22 Nov 2023
Dear Mr. Simon, We are delighted that you had a memorable stay with us at Hotel Vincci Ponte de Ferro during your time in Porto and we sincerely appreciate for spreading the word about your positive experience. Your observation is important to us, and we will closely consider it to make further improvements for your next visit with us.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Trang, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The best is the doorman and customer service!!! <3
Stayed 1 night in Nov 2023
Response from João Rei - Guest Experience on 22 Nov 2023
Dear Mrs. Trang,Thank you very much for choosing Hotel Vincci Ponte de Ferro for your stay. We are delighted that your experience was so enjoyable, and that you felt warmly welcomed by our excellent service. It is truly a pleasure to read such a wonderful review.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Roxmarie

Stayed 3 nights in Nov 2023
Response from João Rei - Guest Experience on 18 Nov 2023
Dear Mr. Roxmarie,Thank you very much for your wonderful review of your stay at Hotel Vincci Ponte de Ferro. We hope to welcome you back again.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from João Rei - Guest Experience on 11 Nov 2023
Dear Mrs. Angela,Thank you for choosing Hotel Vincci Ponte de Ferro for your stay in Porto and for your wonderful review of your experience.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Juan, miramar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from João Rei - Guest Experience on 5 Nov 2023
Dear,Thank you very much for choosing Hotel Vincci Ponte de Ferro for your stay and for your review.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, location, staff and everything
Stayed 1 night in Oct 2023
Response from João Rei - Guest Experience on 4 Nov 2023
Dear Mrs. Ana,Thank you very much for your amazing feedback. We are delighted that everything was sensational during your stay. The location was perfect for your trip plans, and our staff made it their top priority to assist and help you. We hope to welcome you back.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at this hotel was superb. The staff, the facilities, the bed (the best bed!), the view from the room, the breakfast, the cleanliness. You cannot get a better located hotel in Porto.
Stayed 3 nights in Oct 2023
Response from João Rei - Guest Experience on 31 Oct 2023
Dear Mr. Matthew,Thank you very much for your amazing feedback regarding your stay at Hotel Vincci Ponte de Ferro. It is our greatest satisfaction to know that everything was perfect, and you had an unforgettable stay with us on your trip to Porto. We hope to have the pleasure of welcoming you once again to our hotel.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and location, service is excellent
Stayed 1 night in Oct 2023
Response from João Rei - Guest Experience on 30 Oct 2023
Dear Mr. Grant,Thank you very much for your amazing feedback regarding our service and attention. We are delighted that you enjoyed your stay at Hotel Vincci Ponte de Ferro and the priceless views from all our facilities.We hope to welcome you back again.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Hana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great location.
Stayed 1 night in Oct 2023
Response from João Rei - Guest Experience on 30 Oct 2023
Dear Mrs. Hana,We are very glad that you loved the location of Hotel Vincci Ponte de Ferro, and it played an important role in your travel plans in Porto. It is our greatest satisfaction to know that everything was also perfect during your stay.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It rained the whole time we were in Porto so we didn't get to venture out as we wanted to. We'd love to go back!
Stayed 2 nights in Oct 2023
Response from João Rei - Guest Experience on 30 Oct 2023
Dear Mr. Mark,Thank you for choosing Hotel Vincci Ponte de Ferro. We sincerely apologize for the rainy days you experienced during your stay. We hope you'll consider visiting Porto again in the future when the weather is more favorable, and please know that we remain at your disposal for any questions or assistance you may require during your next stay.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Lou

Excellent Hotel
Fabulous hotel. They gave us an upgrade for a better view as we were staying 4 nights. Great rooftop bar and indoor cocktail bar and fab food at the restaurant. Breakfast choices excellent. Spacious room, air con worked well, friendly staff and in an amazing location. We would definitely stay again. We loved it. We didn’t use the pool but it was open, small but looked clean.
Stayed 4 nights in Oct 2023
Response from João Rei - Guest Experience on 30 Oct 2023
Dear Mr. Lou,Thank you very much for your wonderful feedback and for sharing those beautiful moments from your stay at Hotel Vincci Ponte de Ferro. We are delighted that you had an unforgettable experience and were able to enjoy most of the hotel's facilities.We look forward to welcoming you back on your next visit to Porto, and this time, we hope you'll have the chance to use our pool with its amazing view of the Ponte Luís I.Warm regards,Vincci Ponte de Ferro

10/10 Excellent

DonnaLynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!!
Seamless check in from start to finish. Front staff went over & above from upgrading room to car parking to orientation of hotel. Extremely welcoming. Great location. Decided to stay a second night!
Stayed 1 night in Oct 2023
Response from João Rei - Guest Experience on 30 Oct 2023
Dear Mrs. Donnalynn,It is with great satisfaction that we thank you for having chosen Hotel Vincci Ponte de Ferro for your stay in Porto. We are very glad that everything was perfect and you had an unforgettable and amazing experience during your stay. So perfect that you stayed one more night. It was a pleasure to accommodate a guest like you.We hope to welcome you back again the next time you visit Porto.Warm regards,Vincci Pnte de Ferro

10/10 Excellent

Angelina

Stayed 4 nights in Oct 2023
Response from João Rei - Guest Experience on 8 Nov 2023
Dear Mrs. Angelina,Thank you very much for choosing Hotel Vincci Ponte de Ferro for your stay in Porto and for your amazing review.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

Kenneth W, Zionsville

Stayed 3 nights in Oct 2023
Response from João Rei - Guest Experience on 8 Nov 2023
Dear Mr. Kenneth,Thank you very much for choosing Hotel Vincci Ponte de Ferro for your stay in Porto and for your amazing review.Kind regards,Vincci Ponte de Ferro

6/10 Okay

Judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I asked for shower cap and soap twice and it took staff couple hours to send only 2 small chocolates.
Stayed 3 nights in Oct 2023
Response from João Rei - Guest Experience on 22 Oct 2023
Dear Mrs. Judy,We would like to thank you for choosing Vincci Ponte de Ferro for your stay in Porto. We hope that you enjoyed our hotel and had the opportunity to explore the city. Your feedback is very important to us, and we will take it into account to improve all our services and meet our guests' requirements.Kind regards,Vincci Ponte de Ferro

10/10 Excellent

loddo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from João Rei - Guest Experience on 16 Oct 2023
Thank you for letting us know that your stay was unforgettable and everything was perfect.

10/10 Excellent

Karlotta

Liked: Property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Oct 2023
Response from João Rei - Guest Experience on 16 Oct 2023
Thank you very much for being also an amazing guest and we will be waiting for you in the next time you visit Porto.