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Very good hotel

The staff were helpful and friendly upon arrival. The facilities were good, we used both the pool and gym. We also had the breakfast buffet and thoroughly enjoyed it!!

Read some conflicting reports but honestly I felt it was a great hotel all the extra touches robes slippers and little area for making coffee the pool was cold but is winter and doesn’t get sun but we’re allowed to use the other pool which was lovely stayed at the beginning and end of our holiday would defo come back perfect location in cairns

The staff were very helpful rooms clean recommended

Good hotel in a great location, quite big but had a personal touch as the staff were very helpful. Although we were on a floor that had not been refurbished, the room was clean, large and had everything we needed, would recommend staying here.

Clean spacious room. Friendly, helpful staff. Good location.

Great hotel and great location

Had a lovely slone night stay. The communal areas particularly the pool was lovely as was the bar and restaurant area. The rooms were dated and some mould in the tiles of the bathroom but perfectly comfortable.would stay again

Lovely large room with separate bedroom. Air con throughout although bedroom air con unit noisy and not always responsive. Basic items for eating food and microwave to heat things up. Great views out over the water watching the boats and ships coming and going. Laundry on site was a bonus. Very convenient for all the downtown activities.

We only stayed one night but it was really comfortable and clean. The shower was great and they had nice little touches for convenience. We arrived late after a flight and were able to order food at the bar, which was really tasty. I’d easily stay here again.

Breakfast is on the top floor and you have a great view over the marina/esplanade!

Excellent location. Lovely spacious 1 bed apartment. Comfortable bed, I slept really well. Good AC. Really enjoyed my stay at Il Palazzo

Room clean and tidy, staff friendly.