Potsdam hotel guide. Arcotel hotel in Potsdam, Berlin

"Great location to all the tourist attractions and shopping centre. The hotel is super busy when we checkin so the customer service wasn’t best. We were allocated to a room which was very bad odour but the staff is very helpful and swap us with an alternative one. They have happy hour in the afternoon so bonus for in hotel drinking 😉"

"Hotel was ok"

"Always a good stay at the double tree ! Thanks again"

"Friendly staff, great location, I recommend this hotel."

"Good selection "

"Room was clean, recommend 2 keys so one can be used for the power at the entrance. Staff were very friendly. Spa does not open until 2pm, it would have been nice to use it in the morning."

"Nice large rooms! Staff pretty good at front desk. Bar staff was nice (except on blonde kid that was loud and bossy!) he seems to have been making drink samples but was very condescending to the other staff. Location good, it in the high tourist area though. But the trains were nearby and used often."

"Had to ask for the room to be cleaned. Renovations were going on. They lasted for 9-5. Which I didn’t know about until I got to my room. "

"The room was comfortable and the staff are very helpful."