You can look forward to a swim-up bar, a coffee shop/cafe and dry cleaning/laundry services at Generali Hotel & Wellness. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure or a sports massage. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a fireplace in reception and a bar.
You can look forward to a swim-up bar, a coffee shop/cafe and dry cleaning/laundry services at Generali Hotel & Wellness. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure or a sports massage. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks include:
An indoor pool and a children's pool, along with cabanas, sunloungers and pool umbrellas
Buffet breakfast (surcharge), valet parking (surcharge) and access to a nearby outdoor pool
Multilingual staff, concierge services and coffee/tea in reception
A 24-hour front desk, tour/ticket information and a porter/bellboy
Room features
All guest rooms at Generali Hotel & Wellness have amenities, such as free WiFi.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Secured parking on site (EUR 20 per day)
Secured valet parking on site (EUR 20 per day)
Limited on-site valet and self parking
Food and drink
Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 30 for adults and EUR 15 for children
A bar/lounge
A coffee shop/cafe
A restaurant
A swim-up bar
Coffee and tea in common areas
Things to do
Children's pool
Indoor pool
Indoor pool (guest access)
Outdoor pool (guest access)
Sauna
Family friendly
Access to nearby outdoor pool
Children's pool
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Outdoors
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Spa
Deep-tissue massages
Hot stone massages
Manicures/pedicures
Sports massages
Thai massages
Accessibility
No lift
More
Designated smoking areas (fines apply)
Fireplace in lobby
Policies
Check-in
Check-in start time: 2:00 AM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets are allowed for an extra charge of EUR 20 per pet, per day
Welcoming dogs and cats only
2 total (up to 40 kg per pet)
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 50 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 15 for children
Secured self-parking fee: EUR 20 per day
Valet parking fee: EUR 20 per day
Pet fee: EUR 20 per pet, per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have any lifts
Pool access available from 8:00 AM to 5:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Generali Hotel & Wellness have a pool?
Yes, this property has an indoor pool, a children's pool and outdoor pool access. Pool access is from 8:00 AM to 5:00 PM.
How much does it cost to stay at Generali Hotel & Wellness?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Generali Hotel & Wellness on 8 Mar 2026 start from Rp2.104.072, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Generali Hotel & Wellness pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 kg per pet. There's a fee of EUR 20 per pet, per day.
How much is parking at Generali Hotel & Wellness?
Self-parking is available for EUR 20 per day. Valet parking is available for EUR 20 per day.
What time is check-in at Generali Hotel & Wellness?
Check-in start time: 2:00 AM; check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at Generali Hotel & Wellness?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
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